Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have them double check milage, gas level, and receipt.
STEVEN B
Rating:
5.0
Nothing, everything was great.
Yvonne R
Rating:
5.0
Customer did not leave a comment.
MILDRED R
Rating:
3.0
make sure tires on trailers are full of air.
TERRY A
Rating:
5.0
Customer did not leave a comment.
Suchitra C
Rating:
5.0
Customer did not leave a comment.
WILLIAM P
Rating:
5.0
Customer did not leave a comment.
BOBBY C
Rating:
5.0
Very helpful and efficient. Got us on our way quickly.
Michael C
Rating:
5.0
Great!
SONJA H
Rating:
5.0
Customer did not leave a comment.
WINSTON C
Rating:
5.0
Customer did not leave a comment.
Brock r
Rating:
5.0
Customer did not leave a comment.
STEVE C
Rating:
5.0
Customer did not leave a comment.
DON C
Rating:
1.0
Get better people my whole reservation was a mess
KATHERINE B
Rating:
4.0
Customer did not leave a comment.
James B
Rating:
5.0
Loved the help i received and very friendly
armandia t
Rating:
3.0
Customer did not leave a comment.
MARK A
Rating:
3.0
Customer did not leave a comment.
WILLIAM S
Rating:
5.0
Customer did not leave a comment.
LISA M
Rating:
5.0
Customer did not leave a comment.
ROBERT C
Rating:
5.0
Great guy, easy drop off no problems
Jennifer M
Rating:
5.0
He told me to just drop the trailer and he'd handle the rest
Awesome guy very helpful
JENNIFER M
Rating:
4.0
Customer did not leave a comment.
BRUCE D
Rating:
5.0
Customer did not leave a comment.
EDWARD W
Rating:
1.0
I arrived 30 minutes early and the office was closed. A gentleman was left there to give me a key not knowing there was a check out process. I left with the truck only to have to return and sit in the parking lot for over 30 minutes trying to get it check out by phone. This was a complete disaster. Which I had extra miles to account for.
Bryce M
Rating:
3.0
Customer did not leave a comment.
Scott S
Rating:
4.0
Customer did not leave a comment.
ARIELLE B
Rating:
4.0
Customer did not leave a comment.
richard y
Rating:
1.0
Be honest in inform the customer.
CALINE W
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
5.0
all was good, very helpful
Gary M
Rating:
5.0
Customer did not leave a comment.
Robbie O
Rating:
5.0
Customer did not leave a comment.
Kenn M
Rating:
5.0
Customer did not leave a comment.
tim c
Rating:
5.0
This is the first time we have used this location. It will definitely be our go to location when in Florida. Rick was so friendly. This was the easiest return we have ever had.
Robbie O
Rating:
5.0
Customer did not leave a comment.
WILLIAM C
Rating:
5.0
Rep was SUPER helpful and friendly. Drop off could not have been any better.
Holley R
Rating:
5.0
Customer did not leave a comment.
Debbie C
Rating:
5.0
They went above and beyond
LAURA S
Rating:
5.0
Customer did not leave a comment.
Pernel B
Rating:
5.0
Customer did not leave a comment.
Kelly C
Rating:
5.0
Customer did not leave a comment.
wilber B
Rating:
3.0
I dropped off the truck on a Sunday when Rick's performance was closed. I did call and speak to somone on Saturday and they were very helpful on the phone.
timothy s
Rating:
5.0
Ricks is the best!!
Lisa M
Rating:
5.0
Sheila was great in meeting all my rental needs.
Phillippe L
Rating:
4.0
Customer did not leave a comment.
Solomon T
Rating:
3.0
There again I called and left several messages and no one called me back. We dropped it off and no employees around
Gary K
Rating:
4.0
Customer did not leave a comment.
Lisa C
Rating:
5.0
It was a Sunday drop of there's was no one there but easy access to drop off
Anthony C
Rating:
5.0
Super nice people and extremely helpful. Highly recommend.
Amanda S
Rating:
5.0
Customer did not leave a comment.
James H
Rating:
5.0
went above and beyond with their customer service.
davis L
Rating:
5.0
Everyone went out of their way to make it a good experience
davis L
Rating:
5.0
Customer did not leave a comment.
Albert L
Rating:
5.0
The most helpful and polite staff , strongly recomend
Anselmo A
Rating:
4.0
Customer did not leave a comment.
Robert B
Rating:
5.0
Location is rustic but near our farm and allows for an easy rental experience. Shiela provided great customer service.
Eric J
Rating:
1.0
Customer did not leave a comment.
Chris G
Rating:
3.0
The independent retailer was friendly and fast and had equipment when the corporate location didn’t. My return was already running late, then I had a tire blowout on the car hauler I rented. I appreciate not being charged an extra when I was late.
Peter G
Rating:
1.0
Poor customer service! I had to call U haul directly 3 times to get an acknowledgment the equipment was returned. Completely ridiculous!
Suzanne S
Rating:
5.0
Customer did not leave a comment.
adalberto v
Rating:
4.0
The location was fine for a drop-off.
ERCILIA D
Rating:
5.0
Customer did not leave a comment.
john s
Rating:
5.0
Easy friendly drop off location
Janet D
Rating:
5.0
Customer did not leave a comment.
Ronshaela T
Rating:
3.0
Make sure they know that this location does not have supplies to buy (hitch, ball, adapters).
Allisha H
Rating:
5.0
Customer did not leave a comment.
Ura J
Rating:
5.0
Customer did not leave a comment.
Robert S
Rating:
5.0
Customer did not leave a comment.
Matt W
Rating:
5.0
Customer did not leave a comment.
Matt W
Rating:
3.0
Customer did not leave a comment.
Oree M
Rating:
3.0
Pave the parking lot
Jeffrey P
Rating:
3.0
Customer did not leave a comment.
RICHARD M
Rating:
3.0
Couldn't go over 65 without the vehicle squiling on the uhaul. Also the right side of the van was leaning so sat crocked the whole trip the customer service was fine. Need to maintain the uhauls better.
Michael C
Rating:
5.0
Customer did not leave a comment.
Kenneth K
Rating:
2.0
Kind of a dumpy little place
Kevin J
Rating:
1.0
The worst. Manager was not competent. Because of his mistake, I had to take a much larger truck and he promised no fuel charges….locked my car inside when I tried to return truck, so I had to keep it longer. He charged me for insurance when I said I didn’t want, as I had my own.
Uhaul corporate refunded the insurance charges. They requested the field manager contact me….he never did.
Tried to reach field manager on several ocassions myself...he would not return my calls. DO NOT USE THIS UHAUL DEALERSHIP!!!! THEY ARE A SCAM.
VICTORIA B
Rating:
5.0
Great service.
Samuel G
Rating:
4.0
Customer did not leave a comment.
Ted C
Rating:
5.0
Rick and company were outstanding. If i ever need a uhaul again it will be from them.
WILLIAM S
Rating:
5.0
Customer did not leave a comment.
Jason T
Rating:
5.0
Not a pretty location but very friendly, functional and helpful!
Adam S
Rating:
2.0
Make sure everything is in working order before rental and have the size truck that was confirmed on original rental available.
Athena S
Rating:
5.0
Customer did not leave a comment.
RALEIGHJ L
Rating:
5.0
Such a nice staff, very helpful. Used the online reservation and pickup and drop off took under 10 minutes.
Steven L
Rating:
4.0
Customer did not leave a comment.
rosalyn h
Rating:
5.0
Customer did not leave a comment.
Julia F
Rating:
1.0
Get more organized and clean appearance of office and handling things
