Customer Reviews for Ricks Tv
(U-Haul Neighborhood Dealer)

370 reviews

801 13th St NE   Jamestown, ND 58401
(On Hwy 20 N)

(701) 252-5221

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(701) 252-5221

801 13th St NE
Jamestown, ND 58401
(On Hwy 20 N)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

beth D. 
Rating:
5.0

Customer did not leave a comment.

alan M. 
Rating:
3.0

Customer did not leave a comment.

Gwen Z. 
Rating:
5.0

Customer did not leave a comment.

jerry S. 
Rating:
4.0

Service was good and friendly equipment was ready and in good condition.

Jeremiah S. 
Rating:
5.0

The truck I had reserved was not returned on time. No other trucks were available in town. I made several trips to Rick's to see what could be done. Was told nothing. There was a truck in Valley City but was told I would have to go after it and incur the gas expense. I guess I feel it should be U-Haul's responsibility to find a truck at their expense. I had people lined up to help me. The truck finally did show up around 4pm. By that time I was very stressed. There has to be a better way to handle things when a truck doesn't return on time.

TERI L. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Chasidy Z. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Clinton M. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
5.0

very helpful excellent to work with

Rick M. 
Rating:
3.0

The person that I made the reservation with over the phone said that there would be the ball hitch piece that we needed to rent at the facility. When we got there he did not have it so we had to go out and buy one prior to picking up the trailer.

Danielle D. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

JILL P. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
3.0

I set up my drop off location at j & l. I got a text saying I needed to drop off at ricks tv. I was not too pleased to have to drive the truck to ricks tv when I dropped it off the same day I picked up and set my drop off location….only to have to move it to another location

Linda P. 
Rating:
5.0

Customer did not leave a comment.

Ashley M. 
Rating:
5.0

Customer did not leave a comment.

Rachel B. 
Rating:
5.0

Rick was very friendly and a pleasure to work with. Thanks!

Justin N. 
Rating:
5.0

Absolutely best service I've ever received from uhaul. Rick M got exactly what I needed despite needing it last minute! Thorough with instructions and demonstration on proper use as well as responded promptly to all of my questions before I picked it up. Very flexible on my pickup day and time despite last minute and very friendly. Best uhaul rep in town and in general, as I've used uhaul many times in the past however, other's seemed to only care about getting the most they can out of my wallet by adding more days of rental in which I didn't need. I'm not usually a review kind of person as typically I don't have much positive to say however I was compelled to write this one for the one of a kind service in hopes other's will read and make the decision to go through Rick as I will from now on! Thanks Rick for the outstanding and honest service!

brandon W. 
Rating:
5.0

Inspection of returned equipment was thorough and completed in a very timely and friendly manner,

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Joyce E. 
Rating:
5.0

Customer did not leave a comment.

Matthew E. 
Rating:
5.0

Customer did not leave a comment.

JAY D. 
Rating:
5.0

Customer did not leave a comment.

Gary L. 
Rating:
5.0

Customer did not leave a comment.

Gary L. 
Rating:
5.0

Customer did not leave a comment.

LAMAR R. 
Rating:
5.0

Customer did not leave a comment.

nick B. 
Rating:
5.0

I am disappointed in the comments from a U-Haul representative who told me that' the trailer could NOT be promised to be available on the day that it was manditory that it was available due to the need to take a non-drivable vehicle to the dealership for a scheduled appointment & repair. This after my local U-Haul dealer assured me I would have it when I needed it, which it was. Thank goodness for my local dealer for keeping HIS WORD to me! I will do business with him again when the need arises!

rick Y. 
Rating:
5.0

Nice guy. Very friendly. Quick and easy drop off.

linn S. 
Rating:
2.0

First they change locations where I picked up my truck. I reserved it 20 ft truck. They gave me a 26-ft truck. The place they transferred me to was not open on Saturdays. Had trouble with the app because of location apps. The people at the help desk were very great. Would I rent from U-Haul again? Probably not. If I reserve a truck and they change locations on me again I definitely would not rent a truck

David K. 
Rating:
4.0

I was supposed to pick up my truck in Dickinson, but had to drive to Jamestown (over a 400 mile drive) to get a truck. I was not told that I would not be able to pick up the truck I'd reserved in Dickinson until a couple of hours before I was scheduled to pick it up. I had to take a day off work to drive to Jamestown, find someone to go with to drive my vehicle back, and pay for gas for both vehicles. It was a major inconvenience!!!

Deborah U. 
Rating:
5.0

Customer did not leave a comment.

Ken S. 
Rating:
4.0

Customer did not leave a comment.

Casey B. 
Rating:
5.0

Having Rick do the check in is way easier. Online check in sucks.

Chris F. 
Rating:
3.0

This location was over 150 miles from where we signed up to get our truck. This required a 6 hour round trip, $80 in fuel for our car for the round trip, and $80 in fuel for the Uhaul truck. So we were out $140 in fuel and 6 hours behind schedule before we even started our packing and move. compensation or credit for the fuel would be appreciated.

Owen T. 
Rating:
5.0

Customer did not leave a comment.

Justin B. 
Rating:
5.0

Pick up location customer service was great! Rick was very accommodating. Uhaul was not able to give us the size of truck we reserved but that was not the fault of the pick up location. It's to bad Uhaul is not able to guarantee you will get the size of truck you reserve.

andrea B. 
Rating:
5.0

Customer did not leave a comment.

STEFANIE K. 
Rating:
5.0

Customer did not leave a comment.

jim D. 
Rating:
5.0

Rick was very friendly and accommodating, especially since this was an unexpected Sunday drop off. Fantastic guy and service!

Brad W. 
Rating:
3.0

Update your trucks please

anne P. 
Rating:
4.0

All went well, A-Z

rick Y. 
Rating:
5.0

Customer did not leave a comment.

Martin M. 
Rating:
5.0

Very friendly staff

Mia K. 
Rating:
4.0

Customer did not leave a comment.

DENNIS T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

LARRY R. 
Rating:
5.0

Customer did not leave a comment.

Duane H. 
Rating:
5.0

Excellent customer service and communication!

James O. 
Rating:
3.0

Upgrade computer equipment

Dennis J. 
Rating:
5.0

Customer did not leave a comment.

NICOLE M. 
Rating:
5.0

Customer did not leave a comment.

tiffany C. 
Rating:
5.0

The owner is very welcoming and kind. He was very helpful with things I was in need of. Returning the Uhaul felt more like a visit when we left, and I will be back for any future rental needs.

JASMINE O. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Richard Ean M. 
Rating:
4.0

Customer did not leave a comment.

ISHMAEL D. 
Rating:
5.0

Very good and prompt service would recommend this to anybody

DANA R. 
Rating:
5.0

Rick is awesome

Chris F. 
Rating:
3.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

Customer did not leave a comment.

thomas B. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN L I. 
Rating:
5.0

Rick in Jamestown ND very accommodating to work with us - went out of his way to help us 🤗. Would very much recommend this service!!! Thank you

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

BARBARA S. 
Rating:
4.0

Customer did not leave a comment.

Shannon J. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Virginia G. 
Rating:
5.0

Don't ask for family members phone number

JONATHAN G. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

CURTIS K. 
Rating:
5.0

Rick is a great guy!

kevin W. 
Rating:
4.0

Customer did not leave a comment.

JONNIE M. 
Rating:
5.0

Customer did not leave a comment.

NANCY JEAN D. 
Rating:
5.0

Good communication over the phone and he explained we could do the no-contact pick up. That worked well for us!

STACY S. 
Rating:
5.0

Rick went out of his way to make sure I was taken care of with everything I needed.

JEFFREY M. 
Rating:
4.0

Rick was very friendly and outgoing. He had quite a bit of helpful information that made our move easier.

Donald H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

CURTIS W. 
Rating:
5.0

Thankfully, Rick's TV was friendly, understanding and helpful. This gentleman made my day considering all the crap I dealt with from everyone else at uhaul. Rick's TV was great! Uhaul, itself is the worst.

Karen L. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

supply your dealer with more trucks and trailers to be on hand.

MICHAEL P. 
Rating:
5.0

Very great guy to work with. Would rate him a 10 out of 10 and would rent from him again!

CHRISTOPHER S. 
Rating:
4.0

Customer did not leave a comment.

JOEY C. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER A. 
Rating:
5.0

Great experience

ELROY B. 
Rating:
4.0

Customer did not leave a comment.

Colleen R. 
Rating:
5.0

Customer did not leave a comment.

jared S. 
Rating:
5.0

Excellent!

GARY W. 
Rating:
5.0

Truck was dirty inside and smelled strongly of cigarettes. Had I have been hauling long distance I would have asked for a different truck.

Kendra C. 
Rating:
5.0

Customer did not leave a comment.

dave F. 
Rating:
5.0

Customer did not leave a comment.

rick M. 
Rating:
2.0

Rude and not business oriented. Informed me I'd have to wait 2 hours (even though I was already at his location) because he was moving a friend.

Alexis S. 
Rating:
5.0

Rick is was very friendly and personable.

Scott S. 
Rating:
5.0

I haven't always had the best experiences when renting from Uhaul, but working with Rick was great. He was friendly, moderately priced, and efficient. If anyone in the Jamestown area is looking to rent from Uhaul I highly recommend working with Rick.

Kalen H. 
Rating:
5.0

Just keep this location going. Thanks

lance S. 
Rating:
5.0

Customer did not leave a comment.

rick M. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

Customer did not leave a comment.

MaLinda L. 
No reviews have been submitted for this location.

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