Customer Reviews for Ricks Tv

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ricks Tv

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Kurtis P. on

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kathy w. on

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Jacob E. on

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Would of been nice to get a bigger trailer but it worked well

RANDALL M. on

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Craig K. on

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Very cluttered store but very helpful and quickly took care of me.

Makaylah L. on

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Rick was very helpful and helped me out with the check in online because my device was messing up. Exceptional customer service. My daughter attends the college there and Rick treated her well. Thank you

les n. on

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ALWAYS SO HELPFUL

STEWART A. on

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JIM W. on

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Can't do much to improve. The trailer was excellent. Have never driven this far pulling a trailer, but this trip was a treat. So easy pulling,especially on a level surface, didn't know at times that you had a trailer behind you. Thank you!

sarah e. on

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Was not informed when I picked up the truck that I needed to call before dropping it off in Fargo. And despite being told that he would come get the trailer that I ended up not needing, I had to drop it off myself the next day.

Michael L. on

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Tina l. on

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Rick is the nicest man to deal with. Im a woman, and ive had the unfortunate experience of being talked to like an idiot by some other uhaul people. Rick is respectful, helpful, courteous, and goes out of his way to help his customers. If your in Jamestown nd, go see Rick. He will treat you right.

Janna M. on

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Owner smokes inside the facility. It smells terrible and staying inside for more than 30 seconds is awful.

Brian L. on

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Rick is always super helpful

lance E. on

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Derek B. on

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Lindy S. on

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Seemed unorganized. Uhaul was dirty inside the cab and the back; broken glass and food, no blankets.

Danielle F. on

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Donald S. on

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TODD K. on

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Very helpful service. He helped hook up and load the car dolly and made sure it was ready to go when I arrived.

judy v. on

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Not very pleased at all I wasn't told that if it was booked in the morning that is when the time starts for the rental and wasn't picked up until 4:30 in the afternoon, also told that I didn't have to return it until Sunday

Arthur B. on

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gary r. on

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We only picked up a car trailer.

rodd c. on

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darcy h. on

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Rick is a great source for your moving needs.

steve d. on

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julius e. on

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They gave me a truck that had faulty wipers, the trailer for my towed car was terrible; the signal and brake lights were not working. I knew that only when people were giving me the finger through my way from Jamestown ND to TX. I have used U-haul in the past, but it has never been anything like this.

Noreen B. on

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leroy k. on

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Rick is over the top outstanding!

JONI H. on

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Rick is a very nice person he does whatever he can to help people I highly recommend to rent a U-Haul from him

Ward O. on

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CHARLES E. on

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THE PERSON WHO WORKS THIS LOCATION COMPLETELY AGREED WITH ME THAT THE OTHER LOCATION STOLE MONEY FROM ME.

BRENDA T. on

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Rick was very nice. Returned my call in good time and was most helpful and polite on the phone. Will not hesitate to call there again. Thanks Rick.

JIM M. on

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paul w. on

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dan l. on

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We had made reservations at Rick's TV to pick up a large truck. A few days before the reservation, we were directed to J&L Service in Jamestown ND to pick up the truck at 10:30 am. When we went to J&L service at 2 pm, they told us the truck was not there and there was nothing they could do about it, (very unprofessional and arrogant attitude). When I called the regional office for assistance, I was told if the customer didn't return the truck there wasn't anything they could do. I returned to Rick's TV to find any option available due to having to be out of our house that day and had movers lined up. Rick McBean was excellent in helping us. He called the same people I spoke to and was told we would have to drive to another town 40 minutes away to pick up a smaller truck and trailer. Rick;s TV had two of the same combinations on his lot but they were reserved for a few days later. I had reserved a truck weeks in advance and it was not available..... After Rick talked for a while, he finally convinced the manager on the phone to set us up with the smaller truck with a trailer. Thanks to Rick, we only had our movers waiting for an extra hour rather than another two hours for driving round trip to pick up the truck and trailer. I will never do business with J&L Service Uhaul in Jamestown ND. I'm not sure I will do business with Uhaul unless it is with Rick's TV. Terrible experience with Uhaul. Great experience due to Rick McBean.

gary r. on

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Rick provides courteous and friendly service.

Lori R. on

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Sandy S. on

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leroy k. on

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Karri D. on

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The overall Uhaul experience was costly and time-consuming. I had to spend an extra five hours to track down moving units to get to my destination. I am not pleased with the service or the overall experience with Uhaul. The fact that I had to drive 3 hours to get the truck after setting up my truck request in April for the end of May move is ridiculous. I lost that time and could have been at work. This cost me more than what you gave back 50$. This is a joke. Then after filling the truck, I drove another hour round trip to get a trailer to have the location closed early. This adds to the stress of a move and the extended time and money. Of which your company said we will give you more days with the truck. I didn't need more days, I just lost hours trying to get his move taken care of. I am not going to use your service or recommend to anyone in academia. You need to address the shortage of trucks in Rural North Dakota and fix your online booking so that it actually reflects what you can commit to.

gary r. on

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Was a pleasent experience and all went well

Lindsay G. on

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todd m. on

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The proprietor was friendly and knowledgeable and very helpful. I would recommend this place to prospective renters

John W. on

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CASEY L. on

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No one was around. Called and left trailer in lot.

SHANE S. on

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Dropped it off and told it was here and I was gone. So easy!

Tom N. on

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Rick was very nice and helpful.. shop was clean and kept.. would recommend renting from him 5 stars!!!!

Tyler K. on

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Steven p. on

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DeAnna F. on

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Margaret H. on

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Rick was great and helped hook up the trailer. The dispatcher was very good in getting a trailer to us in a timely manner. We had some very windy days while getting and returning the trailer, but the move was smooth. The timing was perfect.

ROBERT B. on

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Very helpful representative who even helped me replace a blown fuse in my truck to get the lights working

julie z. on

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Rick went out of his way to help me get the size truck I needed to make my cross country move in one day!!! Just a Great Guy!!

harlan b. on

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Car dolly was junk. The winches are wore out!!!!!!!!!!

Tom G. on

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No improvement necessary. You were awesome and very accommodating when it came time to return the truck. Thank you!

gary o. on

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Curtis B. on

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I use U-Haul frequently and pickup and drop off was very easy. Being already in your system always saves time. Both locations were good to work with. Moving can be stressful but having dependable and helpful assistant makes it less stressful.

tim t. on

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CANDY D. on

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RICK M. on

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Deb S. on

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zenithhe l. on

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brian c. on

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Excellent experience, very accommodating. Went out of his way to make it work for me. Top rating.

Dale B. on

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melvin s. on

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Roland L. on

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Nothing, every thing was perfect , Rick was great, was nice meeting him, thank you very much,

Kevin D. on

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Mikel k. on

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