TRACIE D. on 8/29/2016
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Rick was wonderful! Once I arrived at my destination he was willing to come in just for me to drop off trailer. He was very polite and respectful.
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daren c. on 7/8/2016
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Rick was awesome. He worked hard to get me what I needed. I was dissatisfied with the fact that the truck I ordered was not ready or available when reserved. It is very frustrating when everything is lined up to move and there was no truck available.
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Todd L. on 6/27/2016
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It was a great experience and will rent from you again in the future.
Thank you
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John J. on 6/7/2016
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Locations were excellent; what is unacceptable is being called the night before and being told that your rental is unavailable or you can pick it up 100 miles away. I placed the reservation several months ago to avoid this. Overbooking like the airlines is a poor customer service tool. The smarmy little brat in Fargo that called to tell me I had to pick it up in Jamestown wasn't much of a help either. Rick's TV, however, took a lot of the sting out of what was starting out as a fairly craptastic experience. He was awesome. It's sad when such poor upper management practices are carried on the shoulders of such good people.
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