Customer Reviews for Ridgeway Self Storage Partners LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ridgeway Self Storage Partners LLC

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ROBERT K.
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Tire air pressure on front tires were low. About 15psi below the recommended setting.. I added air to the tires and they were fine for the rest of the trip.

robert D.
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Communication between this location seemed strained, I was charged for dollies I never took, by U HAUL. Good service, but I have better.

Lynn M.
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Karen was a pleasure to work with. She made the process go very smoothly.

Cynthis C.
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Customer did not leave a comment.

Gary L.
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Customer did not leave a comment.

Marietta B.
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Keep up the goid work

Carmen C.
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manager was knowledgable and very easy to deal with.

Vincent M.
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Customer did not leave a comment.

Valisha D.
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The truck was in good condition but the area had poor WiFi connection so I had trouble using my phone to follow the steps to pick up my rental after hours. I would make a WiFi password available for renters to log into to ensure an efficient process. It took about 30 minutes to pick up my rental which ran into the time I needed to actually use the rental because of the poor connection.

FRANK S.
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Customer did not leave a comment.

Gary D.
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Customer did not leave a comment.

Joseph D.
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I rented tis vehicle 3 weeks ago for pick up on route 37 in Tom's river. I am told in the PM of 4 October that the pick up location has changed. I go to the location at 0700 and the place dose not open until 0830. When I call U Haul I am told to do things on my smart phone That I could not do. I was also told that the truck I wanted was not available in Tom's river. Finally after one hour of calls someone called and helped me get the truck. I will never rent from U haul again. I had filled out the forms to expedite the process. When one rents three weeks in advance and is told he has been moved to a facility that opens late, this is totally unacceptable. I will also tell others.

Margaret F.
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Damir M.
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Better communication between facility and U-Haul as to what is available. I requested furniture pads, but none were available and did not know this until pick up.

Stefano C.
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Customer did not leave a comment.

Charles S.
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Customer did not leave a comment.

Donna S W.
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I think it that if we are expected to take pictures of our documents in the dark it would be helpful if there was possibly a table top with a lightbulb over it. It took me over an hour to rent this truck because I had to do it over and over and over before I could acquire pictures that were acceptable. Just my opinion but it would have made it much easier then trying to take them in a dark truck or on the hood of a truck in the dark. Other than the complication at rental time I was beyond happy with my rental and the cleanliness of the equipment.

Arthur B.
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Customer did not leave a comment.

Elena M.
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Customer did not leave a comment.

John C.
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The person who helped us deserves a big raise! She was so helpful.

richard G.
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Customer did not leave a comment.

Robert K.
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A good place to rent from. Efficient friendly office people and a good cargo van.

Larry L.
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Customer did not leave a comment.

ursula N.
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Experience was fast and easy. Overall very happy

Camille S.
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Customer did not leave a comment.

chris B.
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Customer did not leave a comment.

Barbara I.
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Customer did not leave a comment.

Richard K. F.
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I can't think of anything to improve. The service was excellent, easy and quick. I would definitely use this service again.

Ken F.
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Customer did not leave a comment.

john L.
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I didn't find out until the last minute that the location for pick-up had changed from Toms River to Manchester making it more mileage and longer commute time. It cost me more money for the extra mileage.

jacquelin M.
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The staff there was extremely professional and very courteous to me I would definitely go there again when needed and would recommend it to friends and family great job

No reviews have been submitted for this location.

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