Customer Reviews for Ripley's Rental & Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ripley's Rental & Sales

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KEITH G. on

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The odometer already had 20 miles on it, be sure to clear before each rental. We got charged the extra 20 miles.

Heidi B. on

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Mike L. on

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Rosemary G. on

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Ripley’s has friendly, helpful service. The administrative staff is welcoming. The people who help with the U-Haul attachment are professional, and skilled. Every transaction I have had with this company has been wonderful.

Mike S. on

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Very helpful very nice we will be using again at the end of January

Mary B. on

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Jim B. on

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MICHAEL M. on

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Service was excellent and the truck was in likewise condition.

Brent W. on

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Doug S. on

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shawn p. on

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Sharon B. on

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Rachel R. on

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Vivian L. on

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Bernard T. on

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john r. on

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Anne K. on

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Trevor B. on

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Myron L. on

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Jennifer A. on

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Paul R. on

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Didn't need the big heavy apparatus on front of trailer hitch for brakes that my vehicle was not equipped with. Added weight I didn't need.

Ted L. on

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Todd M. on

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used the app and it was very convenient and fast

Sarah D. on

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Lyle B. on

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Lester B. on

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Steven B. on

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Richard F. on

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Jean M. on

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Matthewa J. on

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Everything was great.

Milton M. on

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No comment

James B. on

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Kevin S J. on

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Samantha M. on

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Michael L. on

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I had to make extraordinary arrangements for a ride to and from this facility because even though I was renting a vehicle overnight, they would not allow me to park my personal vehicle in their lot overnight. The place was closed on Saturday at 115pm so I was to access the internet to "return" the rental. With no phone # to call for assistance I had already dropped the key and contract in the box and was unable to properly photo document my return of the vehicle.poor instructions/communications.

Gerald M. on

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Micah C. on

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Daniel D. on

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Michael C. on

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Helpful and customer friendly service. Will use them again!

Patrick F. on

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steve g. on

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Everything went well.

Katie E. on

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Very organized n helped with details of moving.

Jeff C. on

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Great service!

Carlos r. on

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shawn p. on

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Everything was perfect!

Jeff C. on

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Excellent service! Friendly, helpful and super-efficient!

Kimberly G. on

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Excellent service!

Jason S. on

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Nothing !! Very nice and helpful !!

Doug T. on

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Steffan H. on

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Originally was supposed to pick up in Bloomington MN then got a call letting me know I would have to pick up in Hastings mn. When I arrived to pick up the only 26ft availbe was an "in town only". And again had to now drive all the way out to red wing MN where I was finally able to grab a truck. This put my schedule back alot. Yes I was given the mileage difference but what an inconvenience it was mainly cause now I had to spend all that time and gas in my own personal vehicle just to rent a truck. One thing to improve for future customers is making sure a truck is ready for them before they have to run all over just to rent a truck.

steve g. on

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Thomas S. on

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Michael G. on

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David S. on

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Great service!

steve g. on

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Jay U. on

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Jimmy was very attentive, friendly, and thorough in assisting with getting the trailer initially attached. I am more than willing to rent from Ripley’s again!

Chasta B. on

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Adrian S. on

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Chris P. on

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Susan S. on

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Mike C. on

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James B. on

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Everything went well.

Harriette M. on

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Hard to find

August H. on

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MIKE N. on

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elaine g. on

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