Customer Reviews for Rita Ranch Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rita Ranch Self Storage

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Marylou M. on

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Customer did not leave a comment.

Dan S. on

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Eric O. on

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not a thing was perfect.

Dorothy O. on

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everything was fine.

Cesar H. on

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Also very nice and courteous customer service.

Glen R. on

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Had a hard time understanding how to log in with phone to get U-Haul and ended up waiting for person to show up to release the truck anyway! Wish could’ve gotten truck earlier

David L. on

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Robert E. on

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DENNIS H. on

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really nice people running this U-haul.. Everything was as I expected. Clean trucks. Clean operations.

ANGELA L. on

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inside of windshield was so dirty, visibility was impaired. Staff was very helpful and professional.

Alicia W. on

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Great customer service

Thomas P. on

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Very helpful the two staff members who helped me on my initial inquiry and then at pick up!

Don G. on

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Fantastic service as always.

Jason C. on

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Helpful although could work on directions to location. Otherwise no complaints just thankful its completed and thankful for it.

Stephen N. on

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It was pouring with rain when I picked up the vehicle. An umbrella would have been nice for the truck walk around. The rain was sudden so I wasn't prepared for rain.

Cynthia C. on

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NA; No complaints or suggestions at this time. Thank you!

Scott T. on

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Customer did not leave a comment.

Teasha D. on

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Never use this location again!

Laurie S. on

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The girl who rented us the truck was extremely professional, knowledgeable and friendly. It’s so refreshing to deal with a knowledgeable and helpful person, she is a true asset to U-Haul!

Steve T. on

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Customer did not leave a comment.

Mike O. on

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Windshield wipers were bad and truck only had a half tank of gas so the first thing I had to do was put 37 gallons of gas in.

David F. on

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Ruthanne G. on

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Just keep doing what you're doing and be your awesome self!

Duffy C. on

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The clerk was amazing. She was spot on with everything.

JAMES F. on

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Don G. on

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I have rented multiple times at this location. There always very personable and friendly. I won't go anywhere else.

Scott S. on

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Customer did not leave a comment.

Erica C. on

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Uhaul website was down while I was there attempting to check in. I had people waiting on me to help me move and the 45 min wait was unacceptable. I understand system issues and deal with them at work a lot but for the customer there has to be another way around system issues. Revert to the good ol paper system or something. The uhaul website system being down was a huge inconvenience for me. The gentleman who helped me at the location was very professional and pleasant to work with though.

Karla B. on

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Convenient to the Vail community. Friendly and helpful. Quick in and out when you complete the online early check in.

Jon C. on

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Timothy S. on

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Could not have gone better

Emmanuel T. on

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Celeste A. on

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The gentleman offered great customer service and was nice and helpful, but he was the only one there so people had to wait for a while.

Don G. on

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Customer did not leave a comment.