Customer Reviews for River Towne Tire & Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of River Towne Tire & Auto Service

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David S.
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Customer did not leave a comment.

john G.
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Fast service and great experience. Thanks

CRAIG P.
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Customer did not leave a comment.

David M.
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etha S.
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David A.
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Double check mileage before charging. I was hit with an over mileage charge when I turned the truck in. Google the mileage next time! And I was charged 30.00 atPickup after paying 244.00 on line. Still not sure what that was for.

elaine D.
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Nothing.they were very courteous and helpful. She greeted us and couldn't be more friendly.

coy T.
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Customer did not leave a comment.

CYNTHIA C.
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CYNTHIA C.
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Ted B.
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Anastasia B.
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Brent Z.
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Excellent service at this location. Checkout was fast and accurate. They even went above and beyond expectations when they hooked up the trailer for me. Highly recommend.

GLENN C.
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I should qualify for a free rental i use u haul so much

Robert B.
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Overall great experience. The only downside was that I was charged 1 extra mile than I actually used. 0.8 miles more was on the truck when I picked it up. 0.2 miles were added after I dropped it off. Not a big deal, but this is just not ethical.

Joseph Z.
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Customer did not leave a comment.

SANTA K.
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They were perfect

Ted W.
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Great service! Very prompt and courteous, very helpful at pickup and also at check in. Really a pleasure to do UHaul there - we'll be back!

Michael S.
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No dolly as reserved. Charged extra for fuel once i returned it with more fuel. Sent drop off location an email inquiring about the $26 fuel charge and I never received anything

Laura J.
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flora M.
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mitch K.
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THOMAS G.
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Sonia W.
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Michael G.
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Lance B.
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The facility was closed but it was convenient to get too!

sean O.
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The trailer was parked in standing water filled with mosquitos, when I walked around the trailer my feet sank into the grass and soaked my shoes and I ended up with more than 30 mosquito bites on my legs in less than a few min.

Pauline J.
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The people at River Town Tire and Auto were absolutely amazing and I will 100% will use them again! Easy in and out.

MARSHALL W.
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Denise and team were very helpful and very nice and prompt!!

henry H.
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Customer did not leave a comment.

Daniel K.
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Charles P.
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Your website is horrible. Fix it.

Eric S.
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mark N.
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Personnel needs to be better informed

John D.
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No issues with this location. Return was fast and easy.

Harrison N.
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Customer did not leave a comment.

DANIEL K.
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Appreciate good service !

Julie M.
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Harry U.
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Very friendly. Easily found since on a main road.

Kathy H.
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Customer did not leave a comment.

PATRICE L.
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BEN D.
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HARRISON N.
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They were great

tammy D.
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Customer did not leave a comment.

tammy D.
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Nothing

Eli M.
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Was a nice facility and easy in and out. Person was helpful and everything was as I had requested online from U-Haul website when I rented. No complaints at all.

johnnie H.
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Customer did not leave a comment.

Kenneth P.
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John T.
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William E.
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Arthur D.
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Robert R.
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When I reserved my truck I reserved a appliance dolly which they didn't have and I had to use a Utility dolly which was a bear to move appliances.

Robert B.
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Customer did not leave a comment.

Paul V.
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my wait time was minimal and the staff was polite and courteous

John M.
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The process was Slooooowwww

DANIEL K.
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Friendly and prompt service.

Bruce G.
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I was originally to return the equipment to River Neuse Basin Bait and Tackle. That location, described on your website, is no longer a U-Haul participant. There were three 12 volt outlets in the cab of the truck. None of them worked.

Lionel C.
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Customer did not leave a comment.

Neil W.
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Local staff were prompt and helpful, quick and convenient.

Bill W.
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Customer did not leave a comment.

william B.
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to charge a clean-up fee of $25 because there was a sheet of paper in the trailer is ridiclous

CLINTON M.
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Customer did not leave a comment.

JOHN T.
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Not a thing

Arlene B.
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The trailer I rented had ants all in it and an oil from another vechile on the front and toung of of trailer I cleaned the ants out because I didn't have time to take it back but it's my fault for not looking inside before leaving the business thank you for the use of it

CLINTON M.
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John H.
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donald S.
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Stan E.
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tameeka G.
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Hope K.
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CARL R.
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Malcolm C.
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Robert S.
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CHRISTOPHER H.
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The team at River Towne were great, took time in the rain to go out an help me line up the trailer, lift it into place and test connections and lights. The paperwork was quick and painless, overall my best UHaul experience to date.

Richard A.
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Customer did not leave a comment.

Raymond L.
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Brian R.
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Drop off was straight forward. I dropped the truck and dolly off after hours and it was clear where to leave the equipment and keys.

RALPH R.
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The side view mirror on the passenger side needed to be tightened so that it would stay where placed. The middle seat belt was wrapped around the seat and not usable.

Kathryn C.
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Everything was great!

HARRISON N.
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Customer did not leave a comment.

Charles P.
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Good people to deal with.

david B.
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N A

Denny B.
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Customer did not leave a comment.

Michael G.
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Had some concerns worked out well thank you.

Michael T.
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Install tongue jacks on the trailers.

keaton N.
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Instead of sending a text message to let the customer know that their pick up location was changed, call them!! And don't wait until the night before to let them know about the change!!!

laurence F.
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Customer did not leave a comment.

john A.
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used town tire previously and would use them again. They are friendly and very helpful.

DWAYNE B.
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Customer did not leave a comment.

Tammy T.
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In their defense, we did not pick this drop off site, it was chosen for us and it was WAY out of our way and there are two such addresses so we went to the wrong one first, so this put us off. However, we arrived and had to wait for 15 minutes before anyone came to help us, then we were told that we were returning late by 30 minutes! Then he admonished us for going over the amount of miles that were free and gave us grief about the aforementioned blankets (we were under the impression that we had purchased them, UHaul would not want them back is what we were told). Perhaps he was not the regular check in person, but our experience was not very good here.

Alex A.
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Customer did not leave a comment.

Bobby C.
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The staff at River Towne Tire and Auto in Bridgeton, NC were very helpful.

wayne M.
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Customer did not leave a comment.

Sharon L.
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Location was great and inside of truck was clean. However, the truck run like it was on its last leg. Mechanically not in the best condition!

William P.
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Advertisement states open at 7 a.m. you do not open til eight and I waited 45 min. To return trailer.other than that it went great. Had lots of help on hooking up and disconnect.

Jesse F.
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Customer did not leave a comment.

melanie C.
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Customer did not leave a comment.

guy P.
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Nothing, good job.

Matthew S.
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The truck smelled like stale cigarette smoke; needed air freshener sprayed in it prior to my rental. Otherwise, there were not problems with the equipment. Would recommend that the instructions for securing the truck and placing the key in drop box is BEFORE finalizing the charges screen. I had put the key back under the driver's seat as I found it. It was only about 2-3 miles down the road (after I was picked up) that those instructions came up. Therefore, we had to turn around, lock the truck and place the key in the drop box.

paul O.
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It was great.

No reviews have been submitted for this location.

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