Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fantastic drop off experience, extremely helpful people.
ZANE W
Rating:
3.0
Customer did not leave a comment.
Jay J
Rating:
5.0
Customer did not leave a comment.
Anthony V
Rating:
5.0
Nothing.
THOMAS B
Rating:
5.0
Drop off went great. Staff was very friendly and helpful. Would recommend to a friend. Small business's are great!!!!!
MARTY S
Rating:
4.0
Customer did not leave a comment.
JOHN R
Rating:
5.0
Trailers are accessible and the people helpful. Thanks!
KARL K
Rating:
1.0
The location was run down and not marked well. The customer service needs improved.
Darcy B
Rating:
5.0
Customer did not leave a comment.
KARL B
Rating:
5.0
Customer did not leave a comment.
JENNIFER H
Rating:
3.0
The truck was not cleaned and they wanted to charge me 25 dollars.
ELIEZER N
Rating:
5.0
Customer did not leave a comment.
CYNTHIA L
Rating:
5.0
Customer did not leave a comment.
Brett C
Rating:
4.0
No issues dropping off uhual
Dennis B
Rating:
5.0
Customer did not leave a comment.
James P
Rating:
5.0
Staff was very friendly and helpful
ryan a
Rating:
5.0
Very friendly staff! Worked hard to get us everything we needed for our move. Thank you.
Edward M
Rating:
5.0
Everyone was friendly and helpful.
Karl K
Rating:
5.0
Easy access and drop of.
John M
Rating:
5.0
N/a
Angie N
Rating:
4.0
Location was very good. Helpful , courteous and punctual! Highly recommended
JIM B
Rating:
3.0
Won't let me select NA
Stephen B
Rating:
5.0
Customer did not leave a comment.
Tony C
Rating:
2.0
The truck wasn't at the location promised. Wny should I have to pay an environmental fee?
The truck itself seemed like it needed some mechnical work.
Andrea S
Rating:
3.0
Customer did not leave a comment.
Johnny G
Rating:
4.0
Customer did not leave a comment.
NORMAND L
Rating:
5.0
Customer did not leave a comment.
Myeisha G
Rating:
5.0
Customer did not leave a comment.
JOSEPH M
Rating:
5.0
Customer did not leave a comment.
MICHAEL M
Rating:
1.0
I had to go to two different U-Haul places The first I sat in the lobby for over 30 minutes waiting on somebody to get there and then the second one charge me twice so no I won't be using U-Haul again.
austin m
Rating:
4.0
Customer did not leave a comment.
Joseph H
Rating:
4.0
Customer did not leave a comment.
Sharon E
Rating:
3.0
Customer did not leave a comment.
Daniel B
Rating:
4.0
Customer did not leave a comment.
RICHARD W
Rating:
5.0
Customer did not leave a comment.
Walt D
Rating:
5.0
Customer did not leave a comment.
Cindy L
Rating:
3.0
Customer did not leave a comment.
Tim M
Rating:
5.0
Customer did not leave a comment.
Bobby B
Rating:
3.0
Customer did not leave a comment.
Valerie P
Rating:
5.0
The office staff are the nicest and most kind people I’ve ever seen in an office!
Pammy M
Rating:
5.0
Customer did not leave a comment.
Jeffrey F
Rating:
4.0
Woman at the receiving counter took down the information about my driving experience and noted the maintenance the truck needed.
Jacqueline W
Rating:
5.0
Customer did not leave a comment.
Bobby B
Rating:
5.0
Customer did not leave a comment.
Shaun M
Rating:
5.0
Customer did not leave a comment.
Steven J
Rating:
5.0
Customer did not leave a comment.
Christine K
Rating:
3.0
How did u-haul come up with the mileage of 146 mile. Where i move to went over the mileages by 10.1 this is a rip off by u-haul 5+ of the miles was to the moving point from the truck pick-up and 5+ miles from the moving point to return the truck i am filing a complaint with Better Business
S T
Rating:
5.0
They were extremely efficient and courteous
Scott D
Rating:
3.0
Dropped off after hours.
Lisa S
Rating:
5.0
Nothing
Tina C
Rating:
5.0
Personnel very friendly and informative. A very pleasant experience!
Barbara M
Rating:
5.0
Customer did not leave a comment.
John O
Rating:
5.0
Customer did not leave a comment.
Marie F
Rating:
3.0
Customer did not leave a comment.
Steven R
Rating:
5.0
Customer did not leave a comment.
David D
Rating:
5.0
This is the 2nd time we have rented from this location. Always so nice and helpful.
Thanks for all your help.
Randy Beck
Randal B
Rating:
5.0
Customer did not leave a comment.
Tom N
Rating:
3.0
The cost was far above the advertised cost and the mileage fee is ridiculous. Next time we'll just get a few friends and helpers who have trailers to assist.
Bill H
Rating:
5.0
Customer did not leave a comment.
Herbert M
Rating:
1.0
truck was filthy, the hand truck was wedged in the passenger seat, The truck was an older model so the transmission felt strained as well as the brakes were screeching.
Donna B
Rating:
5.0
Customer did not leave a comment.
Karl W
Rating:
5.0
Regular maintenance schedule with external equipment inspections.
Tim P
Rating:
5.0
Customer did not leave a comment.
Douglas K
Rating:
5.0
Customer did not leave a comment.
John T
Rating:
5.0
Customer did not leave a comment.
Sheila A
Rating:
5.0
Customer did not leave a comment.
Bob E
Rating:
4.0
Very friendly and helpful
daniella c
Rating:
1.0
No gas in truck and check engine light was one the whole trip. There was a knocking under hood and truck was filthy.
EMMARUTH H
Rating:
4.0
Customer did not leave a comment.
judy g
Rating:
5.0
Customer did not leave a comment.
Wayne M
Rating:
3.0
Customer did not leave a comment.
Sheila F
Rating:
5.0
Customer did not leave a comment.
Dan B
Rating:
5.0
Exceeding expectations
Theresa W
Rating:
5.0
Customer did not leave a comment.
John D
Rating:
3.0
Customer did not leave a comment.
Bradley V
Rating:
5.0
River Towne Tire was very professional during the rental transaction. I will definitely use them again for my future rental vehicle needs!!!!
Marty S
Rating:
5.0
I've rented from here several times. People are very friendly and helpful.
RICHARD F
Rating:
3.0
Actually let the customer know you switch locations so he/she isn't freaking out trying to figure stuff out.
Pablo C
Rating:
5.0
Customer did not leave a comment.
Peter C
Rating:
4.0
I was surprised to receive an additional mileage charge when the drop off location was located about 10 miles away. I don’t believe the mileage allowance was adequate
Denis B
Rating:
5.0
Customer did not leave a comment.
JOSHUA L
Rating:
5.0
Customer did not leave a comment.
randy m
Rating:
3.0
Customer did not leave a comment.
Finn H
Rating:
5.0
Location allows for contactless and contact drop off and pick up; big thumbs up.
Resfa L
Rating:
5.0
Very polite and helpful staff. Would recommend to others.
Robert H
Rating:
5.0
Customer did not leave a comment.
Christopher W
Rating:
4.0
Customer did not leave a comment.
Albert M
Rating:
4.0
Customer did not leave a comment.
John S
Rating:
4.0
Customer did not leave a comment.
matthew g
Rating:
3.0
Customer did not leave a comment.
Allana R
Rating:
5.0
Customer did not leave a comment.
Donald S
Rating:
5.0
The staff was friendly and explained everything thoroughly. Definitely use this location again next time.