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Alex G
Customer Reviews for Riverside Market
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service found the initial pickup to be a little difficult but overall fantastic
Delbert GThe truck l reserved in town was not set up at 7 a.m. so l called the 800 number and was told there was a 10' truck about 21 minutes away. I get there, try to check in with the app only to have it glitch. THEN..l have to provide two names of people that they can call to verify me. I provide the two contacts only to be told l need a THIRD contact because my license was out of state. I could have provided this info when l reserved but wasn't asked then. All of this nonsense threw me off my timeline that l allowed for my move so l couldn't return the truck before dark (l can't see to drive at night), so l had to return the truck the next day and WAS CHARGED $70 EXTRA for something that Uhaul screwed up.
Theresa MI wish we would have received the equipment we needed without a last-minute change, which is stressful in a move, but the solution was helpful.
Paul D