It was a great experience renting. I will definitely recommend and rent again. Staff was exceptional.Jeannie N.
Customer Reviews for RJ3 Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rented from a different location and was not told until pick up day that it was to be picked up at a different location.Monica S.
I originally wanted to rent uhaul in sandwich where we live. I was disappointed after I made the reservation to be told we couldn't get there. The man was very rude when he called.Michael M.
Very friendly. Owner recommended buying the insurance for my peace of mind - so glad he did so I'd not have any worries.Betsy F.
Customer did not leave a comment.Brad R.
Everything went well, start to finish, I will definitely use this location again!Joan T.
Customer did not leave a comment.Paul Z.
I was able to book a no-contact appointment for a ten foot truck days in advance. I showed up right on time for my booking, go through the approval process, only to find out that this location is only equipped for face to face handoffs. I spent thirty minutes on the phone and on a live chat trying to figure out how to come to a solution. Very disappointed.John C.
Very friendly and welcoming service for the pick-up.Christopher M.
Customer did not leave a comment.Brandon S.
Customer did not leave a comment.Ryan C.
Josh, was so helpful! I felt he was kind and explained everything very well. I would recommend Josh to my friends and family any day!Denise Z.
Josh was very profound courteous. He knows what he's doing and he was a great help to me; he went above and beyond to identify a problem with my Quick Connect Module for the trailer. He helped me locate a replaced and he replaced it at no charge for all the extra time he gave me. Very nice guy! And I made my 1400 mile trip with trailer in tow smoothly and safely. Thank you so much Josh!Ljubinka S.
Light out on trailerJacquelyn M.
Customer did not leave a comment.JOHN H.
Customer did not leave a comment.Amy G.
The only negative feedback I can provide is that we were suppose to pick up at a different location! Everyone was very helpful and kind from start to finish! Thank you all!melissa L.
Customer did not leave a comment.Vickie C.
Your online chat and wait time for approval process was horrible! I waited 45 minutes from time of arrival to keys in truck. That situation through off our schedule and plan to meet volunteers to help move.David S.
Make all locations as smooth and easy to get in and out as this one.Cory C.