Customer Reviews for Rjs Body & Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rjs Body & Sales

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ERIC T. on

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Ashlyn G. on

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Grant F. on

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I have never had with u-haul such a bad experience: no paper work, wasn't able to log in to the computer system, wasn't able to print paper work, did not notify me that he needed me to come early because of a doctor's appointment. I would have missed picking up the truck if I hadn't called.

Douglas D. on

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sheila R. on

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Greg S. on

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Mark D. on

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Robert O. on

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Straps worn on trailer and brakes do not work.

Shawn W. on

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Leo M. on

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Paul C. on

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Computer network didn't work. Had to pay over the landline phone. Received no paperwork. Had to have it emailed with no way to see it.

JIM K. on

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Thank you to Christie in customer service at the U-Haul customer service group. She was able to overcome the pick up location not being open for the trailer pickup as communicated by the customer service call to confirm the pick up. She was most helpful and pleasant to talk with. You are lucky to have her as a team member. The pick up location at Paynesville was a big disappointment with just a scribbled note on the front door stating they were going to be in and out for the afternoon. I waited for 15 minutes for some one to return until calling Customer service. Once Christie got involved we were able to still pick up the rental trailer. Thanks again to Christie for saving what could have been a very upsetting transaction.

Charles S. on

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They said we returned the truck late when it was actually turned in 10 min early! they stated we used extra equipment when we did not have extra equipment!

lynn S. on

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I think this RJs needs a few more trucks outside in the lot to make it look more "professional".

Donald B. on

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Dale H. on

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Return could not have gone smother.....

Yi Z. on

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I made the reservation at a location about 2 miles to our house at 2pm, after attending my daughter’s high school graduation ceremony. But I found that the pickup location is about 40 mins away from where the high school is, and the pickup time changed to 12:30pm. Thus, we have to leave the graduation Ceremony early, very sad! If uHaul let me know early about it, I could pick up one day early or at St. Cloud location. BTW, there was no notice sent me about the location and time change for the pickup.

bryan B. on

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Elizabeth D. on

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Limited hours of office access, although online extended hours option saved us! Key pickup and drop off a bit cumbersome without lockbox. Manager was great!

Ray T. on

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Walter C. on

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Roger was great helping end my contract with u haul also showed me more about your company and how could do alot with my smart phone. i am glad to drop off truck at rj's. tell him thanks again from me. he also made an overwheming move ordeal enjoyable. would use your company again if the would arise.