Customer Reviews for Robbins Auto Value LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Robbins Auto Value LLC

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Jake A. on

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Did not have enough signal to go through phone steps. Took around 20 minutes to upload photos of license. Was told that we had the truck through Thursday but when dropped off was told that I had a late fee. The drop off location said that they had seen the same information but was now also told that we owed the fee. took around an hour to finally check in the truck. Told the regional manager to take care of the fee or we would never use uhaul again. She was not willing to help.

Gary C. on

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marc h. on

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Sharon S. on

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Calvin E. on

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I was very impressed with our experience! Customer service was excellent and U-Haul really knows how to treat their customers both over the phone with registering and in person.

James B. on

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Ryan R. on

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VICTORIA C. on

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The staff on duty was friendly and helpful.

Terry C. on

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This location and the representative, Robbins Auto Value, llc was very accommodating; it was a nice experience. Thank you,

Brian C. on

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Quick and easy.

Carol S. on

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I rented the U Haul and couldn't use it because it wouldn't go in the snow. There was one inch of snow in the driveway and the truck got stuck immediately. I had to have it pulled out because I couldn't get any traction. I will never rent a U Haul again in the winter.

david b. on

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Julie R. on

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Richard B. on

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nothing

DOUG M. on

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Great customer service.

Cody H. on

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Daniel W. B. on

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Paul H. on

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Fred M. on

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nothing

Jeff C. on

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had a sliw leak and had to put air in the tire to make my trip. Your 24 hr drop off seems overly complicated. Have a contact number GPS and photo submission 2in1 seems plenty sufficient to me.

dan c. on

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Was told could drop off anytime drop off does not need to be open witch I did but had no way of confirming the drop. I called and left a message but that was all I could do. Would have liked a way to confirm l indeed dropped the trailer. It all worked out but I had nothing to show that trailer was dropped

Scott H. on

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No hassle return.

fredick m. on

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Keep on doing what you are doing.

Kayla D. on

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Craig H. on

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Great customer service!

Anthony C. on

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Great service, great people, a great help!! Nice that they had some trailers available since I was in a pinch!! Will rent from there again!

Cory S. on

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Craig H. on

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Coronel L. on

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Raymond I. on

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DAVID Y. on

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