Customer Reviews for Robinson Resale
(U-Haul Neighborhood Dealer)

185 reviews

34890 W Hwy 51   Mannford, OK 74044

(918) 865-5121

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(918) 865-5121

34890 W Hwy 51
Mannford, OK 74044

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE S. 
Rating:
5.0

Customer did not leave a comment.

MARJORIE M. 
Rating:
5.0

The trailer I rented was a new one with the new Quick Connect hitch connector, and it's crap. I'll never use one again. I did not feel comfortable with the trailer connection, and the trailer banged and shuddered along the entire trip. I've pulled other trailers with a normal hitch connector and they pull fine, but the Quick Connect connector won't grip the 2 inch ball tightly enough for a secure hitching. Go back to the old style, a secure connection is far more important than a quick connection. Aside from that the experience was fine, and I'll use the same shop again.

Jimmy N. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
4.0

Customer did not leave a comment.

VALENCIA C. 
Rating:
5.0

Tim was great to work with. Very friendly.

Randy B. 
Rating:
3.0

Self return at this location. Used the Uhaul app. Everything went well and no issues with the app and key dropbox.

DAVID W. 
Rating:
4.0

Needs to provide boxes and returns

chuck L. 
Rating:
1.0

We returned the car dolly and received phone calls asking where it was. I don't understand why they could not track when it was rented out. However U-Haul finally found it.

Joseph M. 
Rating:
5.0

One tire on drivers side front tire was low but didn't show up until it was loaded had 22 pounds in it and it needed 65. Aired it up drove 3 hours checked it again was down again had to sit it up four times before I got to my destination

JOHN M. 
Rating:
3.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

RINKESH D. 
Rating:
4.0

I had to use 12 inch channel locks to the rachets to work. The rachets need replaced on the dolly I used. Other than that it pulled really good.

JASON J. 
Rating:
5.0

This location was amazing! He hooked up the trailer for us, made sure all the lights worked and did a safety check. He was super friendly and extremely helpful. I would recommend him to everyone.

WENDY D. 
Rating:
1.0

All I used A affordable for was to return a trailer that was a $40 rental and they charged me $205, I never rented there, only returned!!!

DIANA G. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN T. 
Rating:
5.0

Customer did not leave a comment.

GARY WAYNE A. 
Rating:
4.0

Customer did not leave a comment.

TUFICA B. 
Rating:
5.0

Customer did not leave a comment.

MARK T. 
Rating:
4.0

At this location, in, Mannford Oklahoma, nothing. The man at the shop was pleasant. His equipment was first rate. I have to move my mother in law in 2 weeks, I will go out of my way, to go back there....

Kim W. 
Rating:
5.0

Customer did not leave a comment.

CHANG Z. 
Rating:
5.0

Customer did not leave a comment.

RONALD K. 
Rating:
4.0

Timmy was

MARY LOU P. 
Rating:
4.0

Customer did not leave a comment.

KONGPHENG H. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN T. 
Rating:
1.0

The business hours said they were open on Saturday and there was no one and when I called it went to voicemail and I couldn't leave a voicemail because the voicemail was full!! According to the ladies there that's typical Tim! I have no idea who that person is other the person who runs that Uhaul location!! If Uhaul can not make this right we will never rent from Uhaul again!! This Uhaul truck not only cost $600 to rent, but we were out several days lodging and had to get a family from Texas to pick us up because we couldn't get rent car, due to not being at the location on time and they couldn't hold vehicles!! That UHAUL truck was very dangerous!!

MELISSA F. 
Rating:
3.0

Customer did not leave a comment.

REBECCA M. 
Rating:
5.0

Nothing everyone was great. We will always use uhaul. The gentleman that took care of us is as very respectful nice polite and and friendly and helpful.

Anne T. 
Rating:
5.0

very nice to work with

DALE G. 
Rating:
5.0

Nothing. Called, and was told where to drop the trailer prior to my arrival, being they would be closed. Great convenience to me.

JAMES J. 
Rating:
5.0

Customer did not leave a comment.

SHIANN S. 
Rating:
5.0

Customer did not leave a comment.

Joanna C. 
Rating:
5.0

Customer did not leave a comment.

Dale D. 
Rating:
5.0

Customer did not leave a comment.

Dalton L. 
Rating:
5.0

Customer did not leave a comment.

Beverly J. 
Rating:
5.0

Customer did not leave a comment.

RANDALL H. 
Rating:
4.0

Friendly staff , easy to work with.

Sam B. 
Rating:
4.0

Update hours online. The guy that runs the place is customer service friendly.

Dalton T. 
Rating:
5.0

Nothing..Tim made the experience very stress free !

Virginia H. 
Rating:
5.0

Great service and friendly staff

Dwayne T. 
Rating:
5.0

Easy in and out. I planned this rental out a day in advance and the pick up and return was very smooth. Thank you.

dominic D. 
Rating:
5.0

Customer did not leave a comment.

paul C. 
Rating:
5.0

The gentlemen was very nice. He went out of his way to help us. He did an awesome job. We would definitely recommend him to anyone fir a uhaul.

Sylvia W. 
Rating:
5.0

I accidentally left something in the truck, and Tim retrieved and returned it after hours.

Mickey D. 
Rating:
3.0

Fast and easy “COVID” drop off after hours. The app system is a great tool for rapid drop off.

CHRISTOPHER K. 
Rating:
5.0

The owner here was very professional and caring. He listened to our issues and recommend us to call about the service we received in Tucson, AZ, refund and blankets.

Alan D. 
Rating:
2.0

I had issues getting the website to work when trying to return the equipment. I never was able to complete the return online.

Warren M. 
Rating:
5.0

Rented twice from this guy in the same week once to move myself and the other to move my mom. Great service great people!

Courtney D. 
Rating:
5.0

Outstanding customer service! Made a reservation online, was quick and simple. Easy pickup and Returned, With no issues. I Highly recommended this location to anyone in area.

Steven S. 
Rating:
5.0

Many of the text links did not work such as driver's license upload, equipment condition, etc... Those would be very convenient if they worked properly.

Mark C. 
Rating:
5.0

Customer service and the equipment was outstanding and because of this it made the whole 1400 mile trip easy. I could not have done it or made it without all the help.

LEN P. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
2.0

Customer did not leave a comment.

LAURA R. 
Rating:
4.0

Customer did not leave a comment.

Dale L. 
Rating:
5.0

Excellent service, friendly representative, eager to help. Made the move less stressful.

Teresa P. 
Rating:
5.0

Robertson resale was very nice fixed the problem with my request for cruise control. However the truck needs shocks and Alignment I have picked up here and dropped off both times was a pleasure. I highly recommend this company for any uhall need.

DARLA D. 
Rating:
5.0

Customer did not leave a comment.

PW C. 
Rating:
4.0

Customer did not leave a comment.

Katie W. 
Rating:
5.0

The manager did everything very well and communicated perfectly. The rental function was top notch.

Mark B. 
Rating:
5.0

The whole thing was a pleasure to deal with. Excellent customer service and a joy to do business with.

Stephen F. 
Rating:
5.0

Excellent customer service friendly staff.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Jack K. 
Rating:
5.0

Customer did not leave a comment.

Cynthia H. 
Rating:
5.0

Very friendly and helpful. I would recommend anyone looking to rent a U-Haul to absolutely log online and reserve your equipment from this place!

Ricky S. 
Rating:
4.0

Customer did not leave a comment.

Gary M. 
Rating:
4.0

Customer did not leave a comment.

Gary M. 
Rating:
3.0

Dropped off after business hours

James B. 
Rating:
5.0

Customer did not leave a comment.

Deanna P. 
Rating:
5.0

Nothing

Fred D. 
Rating:
3.0

Was charged a late return fee on an item i still had available to me for 24 more hours. Clerks hours for equipment turn in is 10a-445p

Matt B. 
Rating:
5.0

Customer did not leave a comment.

Zain D. 
Rating:
5.0

i received great service from this location. The owner was so helpful! I will definitely rent from this location when I'm in the area!

LaDonna B. 
Rating:
5.0

By far the best place to rent in the area!!! They went above normal customer service and helped us get just what we needed in short notice.. We are using them again when our project is done!!!

Toni O. 
Rating:
3.0

Customer did not leave a comment.

William W R. 
Rating:
5.0

Customer did not leave a comment.

Daniel E. 
Rating:
5.0

Nothing! Very nice and helpful dealer. Every thing was smooth, clean, and honest.

Kenneth R. 
Rating:
5.0

Making a reservation is the key to getting in and out when it's time to pick up your truck. Don't have to waste time filling out all the blanks, just a few questions and you're out the door. Friendly folks wanting to help you get what you need and get where you're going.

Teresa T. 
Rating:
5.0

If you're needing to move in the mannford area, i recommend this guy. Great customer service and his got jokes!

Megan W. 
Rating:
1.0

I'm pissed because I got charged for after hours when all I did was parked the truck and dropped the keys off like I was told and then to get charged a cleaning fee for what I swept it out and the cab was clean as it was when I got it I think not having a chance to talk to sombody they just decided to charge me extra fees to make money and now I have no way to argue my case because nobody was there to talk to I think I deserve my money back I will never recommend nor use uhaul again unless sombody makes it rite with me my phone number is 9183317854 if u wanna talk about it

Tommy W. 
Rating:
4.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Carlye H. 
Rating:
5.0

You couldn't honestly improve the experience with Tim! He was a one of a kind guy gave me a good laugh was respectful and well achieved business man!!

KELLEN S. 
Rating:
5.0

Customer did not leave a comment.

Terry S. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

The gentleman that helped us through the process was a super nice guy. I have a son that is getting ready to move to the town where I rented the truck and have already call my son to tell him what good service I received and highly recommend he go there to rent the truck he needs to move.

Willetta D. 
Rating:
4.0

Customer did not leave a comment.

Tim M. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

Anna C. 
Rating:
4.0

Very good!

Peggy P. 
Rating:
5.0

Mr. Robinson was top-notch, very helpful and friendly, and we will definitely use his services again.

Kenneth R. 
Rating:
5.0

The gentlemen did a great job getting me unhooked and on my way

Ronnie L. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

RON C. 
Rating:
5.0

Great people great service

Sherman B. 
Rating:
3.0

I CHOSE no insurance. Location put it on anyway with some BS story and pressured me to take it..not knowing I realize be gets an incentive for upselling me. I will never use that location again.

Willard D. 
Rating:
3.0

Customer did not leave a comment.

Ron K. 
Rating:
5.0

Customer did not leave a comment.

Randy E. 
No reviews have been submitted for this location.

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