Customer Reviews for Rock Lake Paint & Repair LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rock Lake Paint & Repair LLC

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virginia F. on

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Mike E. on

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setting it up was HORRIBLE! your Milwaukee location was inept and even though I kept asking to get a truck in lake mills they kept putting it in watertown wis. I eventually found the uhaul in lake mills and only they were able to work with me to get it scheduled. Very time consuming and inept people on the 262 Milwaukee central routing number who have no concept to talk without mumbling. Very unprofessional people. You should let your local people set up the truck schedule only.

Michael S. on

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bruce j. on

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LESLEY A. on

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Roger S. on

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Robert H. on

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please refer to my incident report

LINDA L. on

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Very nice and incredibly helpful. U-Haul totally screwed my move up by calling me 2 days before my move to tell me my reseerved 20' truck was not available. They offered a 10' about 1/2 hour away (unacceptable). I asked for something bigger as NO 20' trucks were available. This place had a 15', so I went with him. He did not have in inventory the 2 dollies I needed ( another U-Hal screw up!) but managed to find one of each in his own supplies. He saved my day that U-Haul completely screwed up! Great guy!

Rohit T. on

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Kristopher F. on

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Everything went well aside from the original truck that was assigned for our one-way trip was a return to location truck. They were able to assign a different truck to resolve the issue.

ROBERT D. on

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Equipment broke and I have been charged for a one way drop charge but U Haul so far has been unconcerned that the malfunction that did not allow me to finish my project. U Haul checked the rental in as being in good condition after I told them what broke and told them why it was returned to a different location. No receipt e mailed to me. Just a charge to my account. After calling they now want 72 hours to look I to this. Less corporate rules and some customer service would be nice. When this trailer is rented next time since it was checked in as a good, there will be another customer with problems because they didn't listen My rental location is great. Good people there.

Ronald P. on

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Staff was very friendly and extremely helpful. Our trailer and dolly were ready when we arrived and we leaving within 30 minutes.

ALFRED BRANDON T. on

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eric m. on

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Everyone at this location is super friendly and everything went really smooth. Highly reccomended!

Jeremy P. on

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Anthony W. on

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Eric L. on

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Great Rental Experience!. Reserved online, and ready to pickup. Thanks!

James B. on

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Owner Brian and his staff were most helpful and friendly. Plus, free popcorn!

Lynn D. on

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Marlene A. on

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Service was friendly and fast. Really appreciated the service. Thank you

Brandon T. on

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Alvin I. on

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The back of uhaul was dirty with rust from old auto parts.

Jesse F. on

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Only pointed where to drop off, never walked to exactly where he wanted. Also didn't help take it off, just went back to his office and never looked the trailer over while I was there.

Michael L. on

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David W. on

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BRAD K. on

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Cathy Y. on

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Great location with super helpful staff. They were very accommodating to me after my reservation got missed at another U-Haul location.

Jim R. on

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Keith S. on

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Oil was 1/2 full, breaks squeaked, missing blankets, some blanket bundles were weren't in bags, box hadn't been swept out. Not proficient with computer during check in.

JAMES B. on

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Owner is very helpful. 10 stars!

Mark S. on

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Jeff S. on

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Hard to find a place to park the truck. Was unsure if where I left the truck was appropriate. Nice drop box with clear instructions. Thanks for the follow up email with the receipt.

Alan W. on

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This location lost my U-box. Made numerous attempts to contact them and U-haul. No one could locate it. After week, found it at this location. Uhaul corp. apologized profusely. Issued a credit.