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Jamie E
Customer Reviews for Rockets Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The place I suppose to get my truck from they didn’t have it. I go to this location and was over charged. They put insurance on the truck which I had know knowledge of. I paid 121.00 for 3 hours.
ROSLAND SThey tried to charged us $45 dollars for gas when we left it exactly at the same spot we got the truck at. They gave us a hard time about it.
RAYMOND NI reserved a 10'truck. (Guaranteed) When I arrived the keys couldn't be found So I had to rent a larger truck that had keys
Rolando NThe car didn't have air conditioning and they were charging for gas after I had filled it up to the original amount when I received it. They charged me for extra time, for no reason. I have rented in other places with the same company and these inconveniences had never happened to me. I definitely do not recommend it.
NICOLAS NAdded insurance without authorization
wayne gThe attendant was slow, rude and didn’t know how to do his job correctly. Ended up charging me more because he didn’t know how to remove the fuel charge. Horrible experience, ignored my concerns and seemed brain dead to conversation. Astonishing that this man is allowed to do this
JONATHAN S