Customer Reviews for Rockport Strong Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rockport Strong Self Storage

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JOSE G.
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Customer did not leave a comment.

AMY LYNN D.
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Very nice lady, very Profesional. Thank you for your service.

Schyler G.
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wonderful customer service, everything on point

MIGUEL Z.
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Customer did not leave a comment.

Mike F.
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Nothing

Jessica T.
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The lady in the front office was really sweet

PATRICIA B.
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Monty B.
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Gregory Y.
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Barry H.
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Monty B.
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Cyndi was great and took care of us.

Patricia B.
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JULIE ANNE G.
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Heather D.
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Nothing! Awesome customer service!

Rick W.
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Please consider half-day rates, particularly for the Rockport area (most needs for a rental can be completed in 2.5 to 4 hours.

Paula M.
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Ralph G.
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Richard W.
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Office should be staffed all the way to closing, particularly on Friday afternoons.

JUDITH B.
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Make the parking lot a little more accessible and easier to navigate.

BARBARA A.
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Wayne A.
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Vickie T.
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TERRY H.
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William C.
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The Clerk was very Friendly and Helpful.

Jerry G.
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cindy C.
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brian S.
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The headlights were out of adjustment and it appeared to only have one functional low beam headlight

Oscar L.
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Vee Ann W.
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SERGIO O.
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two trailers with defective electrical wires, rep without proper training to detect problems ahead of times, and make customer not waste time troubleshooting Uhaul issues.

Alan A.
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The lady that helped us had the trailer already moved for me to hook up to. She the hooked up the trailer after we had the paperwork was done. She helped make sure the lights worked properly, great customer service.

Alan A.
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The lady that helped me moved the trailer to a spot easy for me to hook up to. She then hooked it to the car, adjusted the chains, helped make sure the lights worked. Great customer service

Jason M.
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Customer did not leave a comment.

Michelle G.
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Very friendly and helpful staff member.

Cale T.
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MATTHEW M.
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Rebecca P.
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salomon G.
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Mary H.
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Daniel M.
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David T.
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Adam S.
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Jeff K.
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Norman W.
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Charged me $22.00 for late fee when I was on time turning the process for turning in equipment was crazy. I had to download an app the representative did not understand this procedure

Keough J.
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William Y.
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Daniel H.
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randall H.
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Diederik V.
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Very knowledgable and professional service

Leslie W.
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Trailer connection plug (flat 4 pin) needs to be replaced as it kept loosing connection to the trailer lights.

kara W.
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Richard D.
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We were scheduled to get van at 8am. We didn't get on the road until 8:45. The girl at the desk (Cindy) did all she could do to help get us on the road but she was having computer problems. We had to stop at a gas station on the way to get the dried bugs off the window. Some of the bugs were so baked on that we couldn't get them off.

TERRY M.
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Customer did not leave a comment.

lori B.
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shelly M.
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The ladies at this facility went over and beyond great customer service.

Laura B.
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Our first experience but had no problems...all went smoothly. Staff was very friendly and willing to help no matter what! Will definitely use their services again ??

Valerie H.
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Everything was perfect! Sweet customer service!

Lowell D.
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Customer did not leave a comment.

Jim O.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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