The drink holder in this truck was broken and unusable.
Sandra G
Rockport Strong Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockport, TX 78382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was informed the morning of our move that no appliance dolly OR ANY DOLLY would be available for my move. I reserved the appliance dolly week ahead of time when I reserved the truck. I was told no Dollie’s were available at any other UHaul in the area. I told the attendant that I had to have a dolly to move. He said there was nothing he could do. My husband had to call several UHaul locations in the area to find us one to use. We had to drive to a different location to pick it up. Informing a customer one hour before they pick up that a necessary moving (dolly) product is not available is completely unacceptable. Being told there is nothing UHaul can do to help is terrible customer service.
Karen DTrailer was dropped off after hours. so there were no personnel present. The 12 foot double axle trailer is way too heavy for one person to get off the tow vehicle alone. There should be some type of tongue jack to help with this. The smaller, single axle, trailers are no issue to remove from the tow vehicle with one person, it is extremely difficult, if not impossible, depending on the person, to remove the 2 axle trailer from the tow vehicle without help
Kevin TNo improvements, experience was great and easy to deal with.
Edward SVery nice friendly and really smelling clean office area.
Sandra G