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JOSHUA C
Customer Reviews for Rodeo Rentals & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
John is a wonderful fella!
JEFF CMore employees for faster line
MARISA OVery easy to rent this trailer all of the people were courteous and very helpful.
JERRY WNothing everything good
JAGJEET SEverything went great. I didn't know how to open the lockbox, but they were helpful. I just needed to turn the knob, but I'd never used that type of lockbox before. The truck was clean and ready when I got there.
David HAdd some road base rock and some dust control. All the trucks and trailers are covered in dust, including the storage vehicles.
JEFFREY PNice,exelente good attitude 👌.
JOSE PJohn was very helpful and effective and everything was ran good!!
Gracie MThis location is by far the best for everything, and they are very nice and helpful.
JESSICA RNever rent a U-Haul again false prices false advertisement
TRUDY SFast pick up. Very knowledgeable staff. Positive experience. Thanks!
JASON FKeep the good job… ☺️
MARK WStaff was very friendly and helpful. I’ll return here for my U-haul business!
Randall WService was great and the truck was ready when we arrived.
LINDA SThis was the best Uhaul experience I’ve had so far.
JOSHUA EThe people here are super friendly, helpful and accommodating. Highly recommend, was very impressed by their service. Good, honest people. Can’t get any better than that.
KARINA GAsian lady that greeted us after being texted (I have documentation) with the wrong address for drop off said we wouldn’t be charged for extra day because we got lost and u-haul was at fault for giving the wrong address. Facility was very dirty although the lady and her husband were nice. I was charged for two extra days and extra miles, despite U-haul’s customer representatives over the phone and in person’s promises. I am completely dissatisfied with services as I’ve never in my life experienced horrible treatment with Deborah on the phone and from your facilities. I will NOT be recommending or using your services ever again. If money isn’t returned back to me you will be hearing from my lawyer, especially for the undue stress, pain and discomfort and discontent that took place. This will be forwarded with documentation to my lawyer. Have a wonderful day!
Isabella CGreat customer service
Paul GThey could clean up the front entrance to the office, and the office was dark.
BRADY OEasy pick up but drop off was a little difficult. I showed up during business hours but nobody was around. I dropped off through the app and when I went to leave, the gates were closed. If anything, I would suggest being more clear with business hours. Other than that, the owners are great and helpful. The equipment was clearly serviced and in great shape and the prices are very reasonable. I will use them again if I need to rent a trailer and we’ve already recommended this location to friends.
Jonathon HGreat customer service, great price, and super easy to rent. 10/10 recommend.
Robert MThe people at this U-Haul is the best, I've been renting with them for years, and I'll keep doing it
WALDO MJohn and Rosemary are fantastic! They provide the best service. I really enjoy renting trucks from this location.
Jane TExcellent service by Rosemary and her coworker. Everything was clean and the cargo gas tank was filled up unlike other Uhaul locations.
ROLANDO YNothing, those guys were great amazing service
STEVEN WThe location was great; my experience with uHaul corporate was disappointing. Their internet service and help when the truck broke down was more than disappointing. I spent more than one hour on the phone with assistance trying to help my situation, with no resolve. The actual location for pick up and their service was lovely.
MARYTYLER WVery nice people! Very helpful and knowledgeable! Went out of the way to adjust my tow hitch!
WILLIAM FThe p[eople here it's wonderful, always trying to help me with my rents, fully recommended... clearly the best U-Haul in town.
WALDO MNo possible improvements everyone was friendly and the truck was perfect
DAVID SThe guys working today were so kind and helpful! Check in was was easy and pleasant.
JENNIFER BOutside of the fact it's pretty far to drive to pick up the truck. The costumer service was excellent and even though they were closing at 5. I was stuck on the freeway they waited for me.
TAMMY CWhat I like was the 24/7 hour drop off
YOLANDA BVery friendly people! Will definitely do business at this location again!
Joshua MFriendly and informative. We did not have a long wait, they knew how to help us when we explained our situation.
MONICA GVery nice trailer!!
DONALD GCustomer service there was superb! Very friendly and fast. Check in was easy!
CYNTHIA Ngreat services
ROSALBA CI will be back for all my rental needs! Everybody was so nice and helpful especially CK.
DANIEL LGreat customer service and very accommodating.
TIMOTHY RNothing
Richard LFriendly, but very slow service.
JONAH VOver all great experience pickup and drop off was easy. The staff was so nice and knowledgeable definitely will be a return customer when I need to be again!
ASHLEY GNice people..very helpful. Made sure it was hooked up correctly and showed me how to properly use it.
ERIC HI dealt with John and he was very knowledgeable and helpful. I'd come back if needed
ALYSSA GNone. Friendly staff and very helpful people.
LEWIS LAwesome customer service. This is the second time utilizing this company. They are awesome. What a blessing.
GARY HThey are the absolute best!!!
VALERIA MExcellent customer service
AURORA HAll the people here are awesome!
DIANA FVery friendly staff and nice service
HOLUNG L