Customer Reviews for Rodeo Rentals & Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rodeo Rentals & Storage
Kevin M. on
this by far has been the best uhaul experience i have had thank you to the owner of this location (john)
Miguel V. on
The attendant was very nice and friendly to talk we chatted for a while and it made my day.
Robin C. on
Great service!
David R. on
Service from location was great
Bradley M. on
Always easy here. Able to drop off after hours and in some cases pickup before or after hours. Love this location!! Thanks
Dawn T. on
John and his staff are AMAZING. NOTHING BUT 1ST CLASS CUSTOMER SERVICE ALWAYS MAKING A POINT TO EDUCATE ME ON NEW FLEETS OR WAYS TO MAKE RESERVATIONS THAT WILL HELP SAVE TIME. THANK YOU
Margaret C. on
John is a friendly person, great quick service. Would recommend him to anyone.
Bradley M. on
John and the crew are the best
Jatinder M. on
The operators of the location are very nice ans professional.
Jessica A. on
Amazing customer service from John I would 100% use this location for my future uhaul needs
Bradley P. on
Incredibly friendly and prompt. I love this location
Susan S. on
I am so mad I cannot see straight. We were charged 86.00 without our authorization. We distinctly discussed getting insurance and we told him No. we have insurance through Geico Insurance and would cover the u haul if it were damaged. He said “ oh yea great insurance company etc. he did have info confused. Told us he had it straightened out. It was calling for a signature and he told us he would just put a squiggle on it for us. Then he took my husband out to look over the moving truck for any damage. Gave my husband the papers and he just put them in the truck not knowing and not looking at the papers. We rented the truck in Clovis, CA . We returned the truck to Costa Mesa, Ca and realized it at that time. He told us “wasn’t his problem”. I tried calling the Clovis U haul. His voicemail came on and indicated it was full and not accepting any new messages. I called Discover and it is a pending charge for 340.82. The only reason we rented was due to the price he originally quoted on the phone. He purposely did this because he knew what he was doing and I suspect has done this to other people as well. I want our 86.00 credited back to our Discover card. This should not be buyer beware. He was a very nice person and sold us the goods. At 65 and 62 years old this is very low and under handed. We have done a lot of business with the Reno, Nevada u haul on Virginia st. They have always treated us good. Would you please handle this problem for us. Thank you, Harvey and Susan Soule 775-848-7671 Sent from my iPhone
Kong T. on
The staffs were excellent and their customer service support was above and beyond.
rolando v. on
Friendly services and great experience. Highly recommended!
Chris K. on
Great customer service! I highly recommend this location, they are fast fun and friendly!
David S. on
I waited 25 minutes to be checked out and then they didn't have the vehicle I reserved. The owner said to me it could be there in a few hours then laughed. I didn't see the humor in the situation.
Peter B. on
Very friendly and helpful!
Dalia L. on
I went to another location by Blackstone and the guy was very rude, I went to this location and both employees were so nice and professional.
Robert V. on
Very friendly and helpful employees. I recommend this location for others to use.
Desiree T. on
I will only go to this location. The gentleman at this place has a warm, hometown approach when working with customers. This is my third time renting from this location and the service is consistent.
Valerie O. on
The truck was great! The staff at this location made me feel welcome, treated me like I was family. Love them!
Lorenzo N. on
great customer service