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Robby S.
Customer Reviews for Rodeo Rentals & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Felipe Q.Service was wonderful and I would definitely rent from this location again.
Melissa M.Everyone was professional and friendly. Literally my best experience of any rental equipment location in my lifetime.
ray S.This was the greatest U-Haul experience ever. Very knowledgeable and professional. Told me everything I needed to know and got me going quickly. Finished my move on time! I highly recommend this U-Haul location to anyone that needs to move!!! Thanks so much!
Gary P.I can think of no improvement unless you can lower the mileage cost...lol...all kidding aside we will use this Uhaul site for all of our "Uhaul" needs. John went above and beyond assisting us in what for us was/is a very hard move. In face we're going back Sunday to rent one for another day!
Brian H.Just keep providing great customer service, like you have!
Mark W.Everyone there was so nice! I'll definitely be going there should I need another rental.
Deborah C.they were so nice and helpful!!
Margaret W.Love the employees
James H.Great customer service
Mark W.Back was dirty and driver's seat stained. Also never received a receipt…had to call to get one and still didn't receive it. They had an email that wasn't mine…not even close and when I gave it to them, still didn't receive. I signed into my order and took pictures so I could turn in something to my employer.
Patricia S.Absolutely exceptional service! The owner of this business went out of his way to be kind and helpful to myself and my family in a very difficult situation. I would highly recommend this location to anyone that needs rental or storage services. This was by far the best experience we have ever had with a rental company. Thank you!
DOUGLAS T.This location has the best staff always willing to help you with all your moving needs.
Rachel L.More 15' box trucks
Timothy R.Include some free mileage with rental.
curtis F.Repeat renter. Very helpful, friendly staff. Open on Sundays is a plus.
DAVID G.I have been to other uhauls and This is the only place I come to now and As always Best customer service and very friendly staff answered all my questions and went beyond to help me choose the right equipment I needed. The staff are amazing A+ thank you so much. David Pena from Clovis,Ca
David P.Outstanding customer service
Jorge S.John at Rodeo Rental is outstanding and always helpful.
Deborah L.Nothing
frank C.Great customer service. Excellent use of technology to make drop off quick and easy.
Jason T.N/A
Christopher K.Best uhual in the valley
Christopher H.John and staff are always very professional
LUIS G.Best customer service from a Uhaul ever. Very helpful and fast getting me to my rental and checked back in.
Kelly B.Great customer service.
Bryan P.Needs no improvement.
Joshua A.The employee did not know how to hookup a trailer. As well, the trailer was not inspected before it was sent out on the road. We checked out the trailer in the afternoon, by the time night came around we had NO LIGHTS on the trailer. We not only lost a day in our move because we could not travel at night, but spent money trying to fix the trailer. Somewhere within the trailer there was bad wiring.
Dawn R.Good service. Friendly staff. Much appreciated
BRADLEY D.The staff are perfect. No negative comments.
patrick D.We got truck inside all seats were dirty with dogs hair.
RACHNA D.I rented a 20footer Truck with 1/8 gas remaining 68 miles to empty and I was told if i returned it at 1/4 level they will reimbused me with 44$ and i did put more than that up to 1/2 level but the owner gave me 20$ but i insist that it should get more than 45 coz i put more than 1/4 gas level n iI Show him the paper to back up my claim n he only add 20 total of 40$. I am very frustrated with this Guy for not being fair with his customer… Not gonna come bsck to this place agsin
Alfredo I.Get the vehicles regular service. The truck was shaking which isn't something I expect when renting a vehicle and also can affect the gas mileage. The cab wasn't cleaned inside from the last use, there was heart confetti in the cab. The outside of the vehicle was dirty as well.
Amy R.Nothing. Peking & John are the best!
Kai N.Nothing everting went great.
Jon T.Nothing EXCEPTIONAL CUSTOMER SERVICE...
Shannon H.Quick, easy & very efficient. Will definitely use them again as well as recommended them
Ellen G.Excellent service. Very friendly. Rental in great shape. Nicely done.
karl O.The operators of Rodeo rentals were wonderful.
Anthony L.Very casual environment, no pressure, great information. just an all-around good team!
ROBERT S.Nothing they do a awesome job
WINSTON S.John and his wife are awesome theyre always in good spirits and so helpful
Kelly M.I was charged 394.00 fucking dollars for a trailer I only needed for 2 fucking days. Your representative at Samuels automotive is fucking rude as fuck. What a shitty experience. This is utter bullshit, and I will never ever fucking use uhaul again….fuck you guys
Charlie S.Everything is Excellent
GURTEJ S.This is my third time renting from this location. As every time before, today's experience was great! Great service. Friendly staff. A genuine interest to make sure any and all of my concerns were listened to and addressed. Great customer service. Great experience!!
Danny P.Great employees working there
Richard N.Excellent and very very friendly Customer service. GOD BLESS John and Pk very special ones.
Aamir B.Customer service was excellent everything I ever needed they anticipated it was so helpful
Jeff P.Nothing. All aspects were covered and I'm very pleased to be a repeat customer at this location.
Denise S.They are always very nice and efficient. The truck I rented had an attached padlock and that was a huge convenience and something I really appreciated. Thanks!!!
Steve Z.Seems like a trend but this location likes to over charge for gas. I clearly over filled the tank and was charged 25.00. Crazy too because I took picture of before I left and when I returned in their APp. So they have them but still like to come up on extra cash. This has happened to me once before and I never said a thing. Then my sister and a friend. Same charge. Will never go here again! Someone needs to look into this
Celeste B.Nothing - super easy return thank you!
LISA H.Great customer service!
Kevin S.The truck was ready, clean and staff was very friendly.
William N.Fix your technical issues. It took me over an hour to pick up the truck due to technical errors on your end- mixing up my name and dl with another customers
matthew H.John and the staff here at this location are awesome
LUIS G.Very professional and helpful as usual. Easy pick up and hook up.
RUSSELL N.