The owners were very nice and helpful and the truck was clean and gassed up. Happy overall.
KRISTI L
Customer Reviews for Rodeo Rentals & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and considerate staff and great customer service. By far the best experience I’ve had using U-haul. I will be back again to this location exclusively!
JAYKE NFast, easy and convenient!
MANUEL RThank you
KELVIN LVery nice very professional kind gentleman!
JASMINE PHad to call to get help when I returned the truck. Be sure to have someone available when people return their rentals. All was well when someone arrived to help.
BRECK SLocation was dusty and dirty
DENVER WThe staff was very accommodating. The were quick and knowledgeable. They even gave me information on the destination U-Haul's that would be open on Sunday.
DEWITT MOutstanding service!
BRETT ORodeo Rentals is my go-to U-Haul location. They are friendly and have consistently great service.
Jennifer BThe Dodge Van rental was in perfect condition.
TIMOTHY RCan't think of a thing.
DENNIS Bgreat service,, will use again
MIGUEL HThe link for a picture of my drivers license should have been sent to me before I got there to hurry the process along..
Michele LEverything you did was exceptionally well. I am a far cry from knowing how to back up the trailer but the gentleman who helped me at returning the trailer gave me a valuable lesson. For that alone I am very grateful.
JOVAN Cthank you for everything you did. my only concerns was we had a time of 8am scheduled for my move. I was given a call the night before to confirm the time, but the morning of my move at 7am i was called by the movers that they would show up at 11am. which was disappointing after having a confirmation. They're many reviews that talk about them showing up late but because of the price i hired them. Overall great experience. they did a great job and worked fast.
RAUL HGood people working here
RICHARD BThank you! Great service.
Katie AFriendliest U-Haul! Highly recommend!
Katie AFriendly service and very nice people.
SHAWN WAlways a pleasure seeing the folks there. Very helpful and informative.
Reggie LA very nice experience.
RODNEY WEveryone at the location was extremely nice. The young lady that processes my rental customer service was amazing. She was personable yet professional. When I drove off from picking up I thought wow she was super nice. Then with the drop off the gentleman was very nice as well. Overall great experience.
JEFFREY WAll was good.
GLENN LNothing everything was perfect
MICHELLE MThis is a very busy U-Haul location and has been there for 27 years. They have a repeat customer base and management is expert in their handling of customer needs. I believe I would try to organize the place a bit and make it a little easier to actually find the office door.
CARL RThe gentlemen that operated the place were great. Thanks for a good experience.
JACK LGood service and helpful people.
JERRY WHave designated customer parking.
BRENT BExtremely resourceful and mindful.
JUAN RLocation is too remote and far from most city areas.
Artin GThe only trouble we had was knowing exactly where the driveway was while first driving down the street.
JEREMY CGet location and helpful staff
Kate AJohn is a wonderful fella!
JEFF CMore employees for faster line
MARISA OVery easy to rent this trailer all of the people were courteous and very helpful.
JERRY WNothing everything good
JAGJEET SEverything went great. I didn't know how to open the lockbox, but they were helpful. I just needed to turn the knob, but I'd never used that type of lockbox before. The truck was clean and ready when I got there.
David HAdd some road base rock and some dust control. All the trucks and trailers are covered in dust, including the storage vehicles.
JEFFREY PNice,exelente good attitude 👌.
JOSE PJohn was very helpful and effective and everything was ran good!!
Gracie MThis location is by far the best for everything, and they are very nice and helpful.
JESSICA RNever rent a U-Haul again false prices false advertisement
TRUDY SFast pick up. Very knowledgeable staff. Positive experience. Thanks!
JASON FKeep the good job… ☺️
MARK WStaff was very friendly and helpful. I’ll return here for my U-haul business!
Randall WService was great and the truck was ready when we arrived.
LINDA SThis was the best Uhaul experience I’ve had so far.
JOSHUA EThe people here are super friendly, helpful and accommodating. Highly recommend, was very impressed by their service. Good, honest people. Can’t get any better than that.
KARINA GAsian lady that greeted us after being texted (I have documentation) with the wrong address for drop off said we wouldn’t be charged for extra day because we got lost and u-haul was at fault for giving the wrong address. Facility was very dirty although the lady and her husband were nice. I was charged for two extra days and extra miles, despite U-haul’s customer representatives over the phone and in person’s promises. I am completely dissatisfied with services as I’ve never in my life experienced horrible treatment with Deborah on the phone and from your facilities. I will NOT be recommending or using your services ever again. If money isn’t returned back to me you will be hearing from my lawyer, especially for the undue stress, pain and discomfort and discontent that took place. This will be forwarded with documentation to my lawyer. Have a wonderful day!
Isabella CGreat customer service
Paul G