Next time I will always ask for rental receipts. I'm just happy that I spoke to a very friendly and helpful representative. Thank you very much!!MARIO M.
Customer Reviews for Rodriguez Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Prepare equipment before customer arrives. Make sure equipment is readily available as stated in the mobile application.Jonathan U.
Customer did not leave a comment.Lars Dahl C.
Customer did not leave a comment.Fructuoso R.
Truck interior was very dirty/muddy. Truck needed maintenance, loose steering and A/C blew cold air then hot air making it very uncomfortable in 100degree weather. Car tow had a flat and they couldn't get anyone to fix it, so I had to drive my car from Del Rio, TX to Florida. Very disappointed in U-Haul for this trip.MARTHA S.
Customer did not leave a comment.RODNEY W.
Customer did not leave a comment.Carl R.
Customer did not leave a comment.dana K.
Customer did not leave a comment.Rob B.
Customer did not leave a comment.lynn T.
Customer did not leave a comment.Eric G.
After explaining my situation to the representative that I was advised there would not be any fees or additional charges. I was charged a fee of $150 for dropping of at a different location . I was never advised of a fee and the rep said everything was ok. I would not have dropped off the trailer if I were advised. Misleading and poor service. They were not understanding nor willing to work with me. UnacceptableEzequiel C.
Excellent service and very professional staff.Rosalinda R.
Outstanding customer service. Very helpful staff.John U.
Great customer service!Katherine M.
There was such a difference from night and day here. They wre friendly and very accomodating.mary ann P.
Customer did not leave a comment.Melissa D.
I had no contact with anyone at this locationBrandon B.
They took 2 hours to get me processed. Just hooked me up and didn't go over anything about the dolly with me.Sarahi G.
The agent was very friendly, cheerful, honest and very knowledgeable about the job. My experience with the agent was incredibly awesomeLinus N.
By getting the right customer. I am Amanda Simpson and live in the UK!Amanda T.
The employees shouldn't tell people that if you turn in the vehicle one day early the would refund you a day .. that's not professional.Patricia W.