good service and good people
Larry E.
Customer Reviews for Ronalds Auto Tinting Plus
(U-Haul Neighborhood Dealer)
218 Ellisville Blvd
Laurel,
MS
39440
Contact Us
218 Ellisville BlvdLaurel, MS 39440
Services at this Location:
Hours
- Mon-Fri: 9 am - 5 pm
- Sat-Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 1.0
Customer did not leave a comment.
RANDY M.- Rating:
- 1.0
I have never had so much trouble renting a truck from this company. Honestly, If and when I move again, I would rather crawl on broken glass with open wounds on my knees and hands than rent from this franchise location again. I had to give my card number over someone else's phone because the U-haul agent was not even available. They did not honor the original reservation that I put in for a truck that was supposed to be available on their lot, so it took about 1.5 hours of calling and waiting to eventually get something set up. I was given no contract the day I took the truck, so had something happened, I would have been liable for damages as the insurance that I paid for was not active on the vehicle. I've never been so damn angry!
MICHAEL H.- Rating:
- 2.0
Customer did not leave a comment.
William G.- Rating:
- 5.0
Customer did not leave a comment.
Tiffany C.- Rating:
- 5.0
They were patient (had to submit the info 2 times due to website difficulties).
ruthie R.- Rating:
- 3.0
Customer did not leave a comment.
Doug E.- Rating:
- 5.0
Customer did not leave a comment.
Takiyah C.- Rating:
- 5.0
You have no problems
Lacon S.- Rating:
- 5.0
Customer did not leave a comment.
TONY C.- Rating:
- 3.0
Customer did not leave a comment.
Victor J.- Rating:
- 4.0
Customer did not leave a comment.
Joshua H.- Rating:
- 5.0
Customer did not leave a comment.
thomas C.- Rating:
- 1.0
The manager was 2 hours late, I never received the appliance dolly or the furniture pads. The staff was very rude I did not enjoy my experience at all.
Samuel R.- Rating:
- 5.0
Customer did not leave a comment.
John H.- Rating:
- 5.0
Customer did not leave a comment.
Jacob W.- Rating:
- 5.0
Customer did not leave a comment.
kathy C.- Rating:
- 5.0
Customer did not leave a comment.
thomas A.- Rating:
- 2.0
Could not confirm the rental, tried for 2 days but the voicemail box was full. No 24/7 lock box, had to search the truck to find a key. Truck was left dirty. Also, the location has poor cell service so we had a difficult time with the on-line application.
Mark K.- Rating:
- 3.0
Customer did not leave a comment.
TRACY E.- Rating:
- 4.0
Customer did not leave a comment.
joshua T.- Rating:
- 1.0
the location was not nice - they didn't hook up the trailer for me had to do it myself. also I asked for one way and it wasn't one way - not this locations fault but central reservations I was charged 64$ when i was told it would be 29.99. I have rented 3 haul trailers in the last few months - probably will switch companies after this
Elizabeth M.- Rating:
- 3.0
Husband was at the business and said wife was in charge (She was gone). He was nice enough but did not seem to know what needed to be done.
Tim L.- Rating:
- 5.0
Customer did not leave a comment.
victoria E.- Rating:
- 3.0
Customer did not leave a comment.
Robert P.- Rating:
- 5.0
Customer did not leave a comment.
Hope H.- Rating:
- 5.0
Customer did not leave a comment.
Judy C.- Rating:
- 5.0
Customer did not leave a comment.
Susan F.- Rating:
- 1.0
Piece of shit truck was filthy and had a rubber lock on the back door. Well they charged me extra at the drop off location for it. It also didn't have a dipstick so the genius there put a rag over it.
Colin C.- Rating:
- 2.0
The place was filthy. There was an ashtray full of cigarette butts inside....I had a 5 year old with me. I was in there for 10 minutes before I was acknowledged, not that they were busy.
Joseph C.- Rating:
- 5.0
Customer did not leave a comment.
Latrina P.- Rating:
- 4.0
Customer did not leave a comment.
Steve H.- Rating:
- 5.0
Very nice people to deal with. No problems whatsoever renting the truck.
Jimmy W.- Rating:
- 5.0
Customer did not leave a comment.
mark B.- Rating:
- 5.0
Customer did not leave a comment.
Marcus M.- Rating:
- 5.0
Everything was great
Roy R.- Rating:
- 3.0
Customer did not leave a comment.
Ben V.- Rating:
- 5.0
Customer did not leave a comment.
Sonia S.- Rating:
- 2.0
Extremely hot in the building and very cluttered.
APRIL C.- Rating:
- 2.0
Was busy talking on the phone with a friend instead of working with me.
james T.- Rating:
- 5.0
Customer did not leave a comment.
Terrence T.- Rating:
- 3.0
Customer did not leave a comment.
Lauren S.- Rating:
- 5.0
Customer did not leave a comment.
Ken H.- Rating:
- 4.0
My sister dropped the vehicle off, I was not there so I 'm not able to comment on your questions.
CORA A.- Rating:
- 5.0
Customer did not leave a comment.
Sherry D.- Rating:
- 3.0
The uhaul broke down on interstate 59 as soon as we got on it. It started singing and brake light was on. Then it got to where we couldn't drive over 35 so we pull over on the side of the interstate and call they said it would be 15 or so minutes before roadside asst would contact me then when they did it was going to be 2 hours before someone could come help us. No things like that can't happen. We sat on the side of the interstate for 45 minutes so we decided to drive to next exit it started driving better but still dinged the whole way. I just feel something needs to speed up your wait for someone to help
Sharon S.- Rating:
- 4.0
The truck was clean, but the front end needed attention. It bounced alot!!!!
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