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Rachel R
Customer Reviews for Rons Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
AHMED AThe staff at Ron’s was very helpful and pleasant to work with.
SCOTT PIt worked but it was closed at drop off
DONALD TExcellent experience
SCOTT WRon’s Moving and Storage was great! Fast and Friendly Service!
JON MGreat and very helpful
PAUL RThis is the place to rent uhaul! Great service! Great folks!
JASON BLet us drop off the truck in the town we live
RONALD TExcellent customer service
MADELYNN HThe back of the truck was dirty. Interior was fine, but the ramp, step, and outside of door were very muddy.
MATTHEW SGreat experience at this location!
DOUGLAS HNo
NANCY SVery nice people to work with. Great location! Highly recommend!
HEATHER HAmazing people, went above and beyond
NICOLE BOver the last 10 years I have been renting U-Haul trucks From Ron's Mini Storage in Oskaloosa for various reasons and never had one problem, Very friendly, Fast Service I'll be back again
PATRICK BThese people represent U Haul extremely well They are pleasant & enjoyable to work with and in todays commercial environment that is a rare find. They are understanding of customer needs , flexible and accommodating. Poster child for the way it should be.
DONALD WKris and Ron are fantastic!
REX BWe originally was supposed to pick up a trailer in albia, Iowa, but the rental place was not very hopeful and refused to assist in us getting a trailer after 5pm. We were traveling from Michigan was going to be 40 minutes late. Thankfully Ron's Mini Storage was willing to assist us!
ANTHONY BKris an her husband where so nice a responsive a were some of the Nicest people to work with I would recommend them in a heart beat…. There property was beautiful to look at there was plenty of room to get the trailer in an out
BRIAN SThe truck was clean but older. Transmission was slipping, the exhaust was shaking and rattling. The location for pickup was a 10 but the truck was a 4 of 10.
Christopher SNice place and friendly
James BRon and Kris were very accommodating and so easy to work with. Will definitely recommend them to any one who asks.
Sheryl FGreat people and nice and easy drop off facility.
Jana NThe owners were so nice and helpful!!!
Melissa NGreat customer service, very easy to work with. Nice to have a location close to home. Highly recommend.
Judson bI had a last minute request for a truck to help a friend move, and Chris made it happen!!! I highly recommend her and Ron!!
Margaret RRon and Chris do a spectacular job. They are very friendly and great to work with.
Steve VAunque mi Intención era entregar la unidad en Pella Iowa, por mi comodidad, asistencia al cliente me logro redireccionar a Oskaloosa Iowa que si bien tuve que rodar un poco más, fue bueno conocer estos Mini Storage que me serán útiles en el futuro, gracias por la atención
Eybar RVery friendly and helpful.
Patricia BThe gal who helped us was very kind and helpful.
PATRICIA MThe trailer was old and in poor condition clearance lights were not working. Was able to get 3 of 4 lights working before I left. Manager worked hard to try to fix the lights. Equipment was just old and in poor condition. Not a good experience.
John CGreat people to work with.
Duane BWonderful customer service
Josh JThe owners were very friendly and helpful. It was a super easy transaction and I highly recommend their location for great service.
April KGas Guage on truck is way off, just a hair below 1/4 tank and it died on highway. Luckily Ron came out, figured Guage was wrong. He brought some gas and it fired right up. That's what you call customer service.
Kenneth DVery friendly check out. Friendly and helpful :)
RHIANNON BVery easy drop off! Appreciated the help!
Lonnie BI needed a unit on the spur of the moment at quitting time. I hustled and they accommodated me. I don't know how you improve the service provided by these folks.
Dave Gnothing
David MNothing this place is perfect. Very Accommodating. Easy to check in early. Highly recommend this place to anyone searching for your U-Haul needs.
Theodore NAir conditioning stopped working halfway through my trip started making horrible noises and was blowing hot air. Had to turn off air/vent system and drive 3 hours with windows down on a hot day. I have health conditions which were exacerbated. Was extremely uncomfortable. Expect to get a reduction in what I have to pay as truck was not in full working condition.
Kevin MThis location goes above and beyond for their customers. Highly recommend this location.
Tasos BI need to find out why I was charged so much I was told one price plus jthe gas and was expecting one charge but saw two different charges in my accoubt
christopher fThe staff was extremly friendly and helpful.
Steven CChris was very helpful and pleasant during my very troubled move. Chris is a delight and the Uhaul service was excellent would definitely recommend their services
Tammy MI returned after hours and the U-Haul on line return process was confusing. I didn’t know all the views of the trailer I was supposed to take pics of until I got yo the last step. Then I got out of the app to my phone camera to take pics and it completed my return before I could upload any photos. I’d better not get charged extra for no photos because the trailer is clean with no damage.
Brian EKris was so kind and went above and beyond to help resolve an issue changing the drop off location. I will definitely recommend this facility!
Nicole PEvery is excellent don’t need to change anything.
BILAM OAlready perfect...
Louis PI don't know how you improve on the personal service and professionalism Ron and Kris provide. I will use them exclusively going forward.
Dave G