The truck was badly out of alignment and pulled constantly to the left. Outside of that, all was pretty good.
David H
Customer Reviews for Rosas Market Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not be in the middle of nowhere
Nicholas EI called 2 days prior to make sure they had everything I had ordered and he said yes and when I got there he said he sold all the moving blankets that I had ordered the day before.it was supposed to be $800 after tax and when I went to pay it was $960 but I had to get the equipment that day because I had people coming to help me move.the manager where I dropped the equipment off looked through the paperwork and found out that he charged me a extra $100 and refunded me the money back I would not recommend the guy where I picked up the equipment from this is my second time dealing with him and had problems both times.
AARON IN/A
Bailey CWent above and beyond to help.
JEFFREY RAfter calling to make sure of our reservation, we still had to wait half an hour for the owner to wake up (he runs the business out of his home). There was no clear indication of where to go to pick up. The drop off location was overgrown and dirty also. At least the truck was clean. I had to pay more than what I was quoted.
Veranda CJust let customers know there is a cleaning fee
jose jNot to charge a cleaning fee for the inside of the U-Haul there was hardly any sand on the floor mats if I got to detail it then it should have been clean in and out when I got it not very happy with having to pay 25 when the back was very clean and I didn’t know I had to vacuum it out or I would have so this will be my last U-Haul rental!!!!!
tyler sN/a
DEBORAH JVery nice & helpful. Would use again!
Amy SPolite . Very helpful with the move. Way to go U-Haul!
CHRISTOPHER WI highly recommend this store.
Ashley Hit is a old shop they sell lots of used items a thrift store, it is best if you call before you arrive because they are closed But the Uhaul is open and if you call ahead of time they can meet you outside, they also have the 24/7 Truck Share so if you're needing a Truck you can rent one 24/7 throught Uhual's website or app.
Jose JThe Shop is closed but the Uhaul is open and its better if you call ahead of time so they can assist you and they can meet you outside the shop. Good Stuff
Jose JWell. I was suppose to pick up my uhaul at 2:45 I was sent to the wrong location and then upon arrival no one was there to help me with any questions. I was cheated by a hour with my rental I got my rental at 4 I was checked in at 3. Which took me all day to move and I had to pay for the extra day cause of lateness of the employee scheduling my reservation which led to me leaving late to move.
Destiny SMake sure the right vehicle you reserve is at the location. Tires are in good shape.
Debra RI didn't speak to anyone at the drop off place, just took pictures and called the u-haul # listed. To let them know what I did. Plus I couldn't download the app because of location. The personal called me on Friday evening to let me know they taken care of the paperwork for the trailer I left and sent me an email.
Regina MPickup location was changed last minute. We had to drive 8 to 10 miles further. Once we found the location out in the country, the person had us check-in all over again! I had already completed the online check-in but was told I had to do it twice. He took photos of my driver license and tried to add insurance but I told him and I showed him we already had a signed online contract. Somehow we were charged the extra insurance anyways even though we did not want it. He told us it was only $5. Also, the latch was so rusty it took a lot of force to tighten down on hitch ball.
WILLIAM Smaybe have the rental hours for than 6 hours
ROSA J