Great service.
Steve Burrell
Customer Reviews for Roseland Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was wonderful. Kind and helpful staff.
Lacie FrazeVery friendly staff.
Gary ColglazierVery nice. Quick response
Vincent HooverVery good to work with
DARYL THORNTONThis location didn't have an appliance dolly, however the guy at the counter was amazing and made sure we did have everything else we needed. He was patient, friendly, and very helpful. I appreciate everything done, it made my moving so much easier! Will definitely be back if I need one again, or will at least send friends or family that do, here.
Anna HartigAwesome
Rhett ThomasI think you were professional, friendly and very easy to work with. I will never use another service. Excellent I wouldn't change a thing.
kelli fisherNothing
Robin bellamyThe folks were great, easy to deal with and professional. Will come back again. Thank you
JAMES NUNNExcellent service, incredibly kind and helpful! Wonderful all around!
Jordan AbsherThe owners were great and went above to make sure our move went smooth.
Tim HallProfessional, friendly and helpful!
Brian HortonVery respectful love this place
Misty TweedyExcellent service very nice and professional
Misty TweedyMileage stated on start of trip was not correct
Dan ClantonI reserved an appliance dolly and a dozen furniture pads. When I picked up the truck, those items were NOT on the truck. I would not recommend this location since they could not completely fulfill my order.
JOEL PARSONSListen to the owner of that Location. Especially after he spoke with U-Haul concerning his matter.
PAULETTA FRITTSThis dealer went above and beyond for us. We had to exchange a broken down truck at this location and the owner felt so bad for us and all that we had been through that day and just made our day a little brighter and better from the stressful ordeal.
Dale RouwhorstThey were very friendly and went out of their way to see to my needs. Nice to deal with people in the business who know the meaning of the word "Service" Thema again. Joe Brown
JOSEPH BROWNManagement was friendly, helpful and accommodating
Paul WeddingtonVery easy process. Staff was excellent.
Dennis PruettThe truck itself was horrible. Mr. Hilldabrand and Pat were excellent. They couldn’t find a small truck for me and they had to get another as quickly as possible. I was on a time limit, and they scrambled to get what they could. The truck didn’t have ac, the defrost didn’t work, the truck was filthy, the windshield was cracked and the people I dropped off to in florida called and said you left your folder in the truck with your receipts. Well I didn’t have a folder or receipts for a church, which showed it had not been clean previously. We hit really bad weather and I had to use my jacket to keep wiping off the windshield. It was storming so hard people were going 10 miles an hour if not less with their hazards on. Finally I called my daughter who I was following and said if you can see a hotel from the road pull over, I can’t see. So we did. It was an adventure for sure, but I do realize the trouble mr. Hildabrand and Pat went to to even make sure I could move my daughter with me. So for that I am grateful… just a scary trip and it cost me more for hotel I didn’t plan on… but we are home… and grateful.
Tina ColbertHowever this truck is getting quite old. Possibly needs new tires and and gear shift would get stuck when trying to put it drive or reverse. Just something to look into. Could only go 69 MPH if you hit 70 the truck would shake.
Leanne ColemanRental truck was not available at preferred location and this location was less convenient for me. Not a big issue.
Chuck DemlowNone
Myron HoffmanDuane was simply amazing. He's such a knowledgeable and friendly guy. He truly made my move such an easy experience.
adam grayRoseland saved the day, I had actually reserved a 26ft truck 2 weeks ago at Elliott's for Mon 6/3, received a voicemail on Sat @ 1115 am stating I would have to go 20 miles further to get said truck in Seymour, I didn't get said vm til 330p as I work nights, they closed at noon, which is ridiculous imo, called Roseland at 930 on Mon and they were able to get me a 10 ft truck and not only saved the day but $ too and provided fast, friendly service. I will definitely use them again. Ty for such great customer service.
Cynthia DotyBest Uhaul location so far!!!!!!!!!!
Lonnie WeryBetter signage out front
Tim ParmenterThey didn’t give me the trailer I reserved.
Deanna Brooksthe gentleman was helpful went above and beyond to help me
BARBARA THORNEDuane Hildebrand went out of his way to accommodate my schedule. Quick and easy. Will definitely use again.
David HallSignage as to where trailers are dropped
William MillerFew pot holes in the gravel road
Dana MuntzThey were great ! ! Very Helpful. !! Thank You !!
Naomi WorrallIt was an easy drop off with no difficulties.
Kristine OwsleyVery helpful and a pleasure to do business with! Thank you!
Linda MulvaneyHave the equipment you say is available for the customers.
SANDRA SPRINGER