Customer Reviews for Roseland Storage
(U-Haul Neighborhood Dealer)

128 reviews

1631 W McClain Ave   Scottsburg, IN 47170

(812) 752-5038

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 11/26/2021 - 11/28/2021: Closed

Services at this Location:

Contact Us

(812) 752-5038

1631 W McClain Ave
Scottsburg, IN 47170

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 11/26/2021 - 11/28/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Tamara J. 
Rating:
5.0

Customer did not leave a comment.

Kendal M. 
Rating:
5.0

Very easy process. Staff was excellent.

Dennis P. 
Rating:
5.0

Customer did not leave a comment.

ronald C. 
Rating:
5.0

Customer did not leave a comment.

MARCUS C. 
Rating:
5.0

The truck itself was horrible. Mr. Hilldabrand and Pat were excellent. They couldn't find a small truck for me and they had to get another as quickly as possible. I was on a time limit, and they scrambled to get what they could. The truck didn't have ac, the defrost didn't work, the truck was filthy, the windshield was cracked and the people I dropped off to in florida called and said you left your folder in the truck with your receipts. Well I didn't have a folder or receipts for a church, which showed it had not been clean previously. We hit really bad weather and I had to use my jacket to keep wiping off the windshield. It was storming so hard people were going 10 miles an hour if not less with their hazards on. Finally I called my daughter who I was following and said if you can see a hotel from the road pull over, I can't see. So we did. It was an adventure for sure, but I do realize the trouble mr. Hildabrand and Pat went to to even make sure I could move my daughter with me. So for that I am grateful… just a scary trip and it cost me more for hotel I didn't plan on… but we are home… and grateful.

Tina C. 
Rating:
3.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

marvin B. 
Rating:
3.0

Customer did not leave a comment.

Jonathan S. 
Rating:
5.0

Customer did not leave a comment.

Lee F. 
Rating:
5.0

Customer did not leave a comment.

Johnathon R. 
Rating:
5.0

Customer did not leave a comment.

Denise S. 
Rating:
5.0

However this truck is getting quite old. Possibly needs new tires and and gear shift would get stuck when trying to put it drive or reverse. Just something to look into. Could only go 69 MPH if you hit 70 the truck would shake.

Leanne C. 
Rating:
5.0

Customer did not leave a comment.

Michael I. 
Rating:
3.0

Customer did not leave a comment.

Carolyn F. 
Rating:
5.0

Customer did not leave a comment.

Carl C. 
Rating:
5.0

Customer did not leave a comment.

Barry K. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Customer did not leave a comment.

Bonnie S. 
Rating:
5.0

Rental truck was not available at preferred location and this location was less convenient for me. Not a big issue.

Chuck D. 
Rating:
3.0

None

Myron H. 
Rating:
5.0

Customer did not leave a comment.

andrea S. 
Rating:
5.0

Duane was simply amazing. He's such a knowledgeable and friendly guy. He truly made my move such an easy experience.

adam G. 
Rating:
5.0

Roseland saved the day, I had actually reserved a 26ft truck 2 weeks ago at Elliott's for Mon 6/3, received a voicemail on Sat @ 1115 am stating I would have to go 20 miles further to get said truck in Seymour, I didn't get said vm til 330p as I work nights, they closed at noon, which is ridiculous imo, called Roseland at 930 on Mon and they were able to get me a 10 ft truck and not only saved the day but $ too and provided fast, friendly service. I will definitely use them again. Ty for such great customer service.

Cynthia D. 
Rating:
5.0

Customer did not leave a comment.

Eugene I. 
Rating:
5.0

Best Uhaul location so far!!!!!!!!!!

Lonnie W. 
Rating:
5.0

Customer did not leave a comment.

Kylee M. 
Rating:
4.0

Better signage out front

Tim P. 
Rating:
4.0

Customer did not leave a comment.

jeff S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
1.0

They didn't give me the trailer I reserved.

Deanna B. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

the gentleman was helpful went above and beyond to help me

BARBARA T. 
Rating:
5.0

Customer did not leave a comment.

Laura M. 
Rating:
5.0

Duane Hildebrand went out of his way to accommodate my schedule. Quick and easy. Will definitely use again.

David H. 
Rating:
4.0

Customer did not leave a comment.

Robert D. 
Rating:
4.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Signage as to where trailers are dropped

William M. 
Rating:
5.0

Customer did not leave a comment.

EDDIE M. 
Rating:
5.0

Few pot holes in the gravel road

Dana M. 
Rating:
5.0

Customer did not leave a comment.

cherie B. 
Rating:
5.0

Customer did not leave a comment.

ANDREW S. 
Rating:
5.0

Customer did not leave a comment.

Jack T. 
Rating:
5.0

Customer did not leave a comment.

Allen W. 
Rating:
5.0

Customer did not leave a comment.

julie P. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

They were great ! ! Very Helpful. !! Thank You !!

Naomi W. 
Rating:
3.0

Customer did not leave a comment.

Dawn T. 
Rating:
4.0

It was an easy drop off with no difficulties.

Kristine O. 
Rating:
5.0

Very helpful and a pleasure to do business with! Thank you!

Linda M. 
Rating:
2.0

Have the equipment you say is available for the customers.

SANDRA S. 
Rating:
5.0

Perfect

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

KIM R. 
Rating:
5.0

Duane Hildebrand was awesome. I thank him so much for helping me get my truck and for making sure everything went smoothly.

Peggy S. 
Rating:
5.0

Customer did not leave a comment.

kara H. 
Rating:
5.0

Excellent service

charlie M. 
Rating:
5.0

I was charged for something I was told I wouldn't be plus for gas when i know for a fact was at the same amount

Hannah M. 
Rating:
5.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Customer did not leave a comment.

Hollie B. 
Rating:
5.0

This is the second time I have rented something at this location. Went back because of the excellent customer service!

Heidi H. 
Rating:
5.0

Customer did not leave a comment.

Cheryl H. 
Rating:
4.0

We lived in Jeffersonville, Clarksville would have been closer location & that is where we rented the equipment so picking up in Scottsburg was 60 miles out of our way. U-Haul did compensate us & gave us 60 additional miles no charge but it was inconvenient to have to go that far to pick up our equipment. Our car hauler was already hooked up when we got there, I really appreciated that. Overall Scottsburg staff very friendly & helpful. Would recommend this location to anyone.

Linda F. 
Rating:
5.0

GREAT service from this location!!!

Mike C. 
Rating:
5.0

Very nice experience. Great place!!!!! Duane was very friendly and professional. We will use again.

CHET S. 
Rating:
5.0

Customer did not leave a comment.

MARVEL M. 
Rating:
4.0

The trailer smelled as if a previous owner had hauled a farm animal or manure. The trailer was clean and I didn't notice any leftovers, but the smell was still left behind. We were still able to use the trailer, and it wasn't that big of a deal, but I wouldn't have wanted to use the trailer to move nice furniture or anything that could absorb the smell. We didn't have any other issues and we were pleased with the trailer, otherwise.

Leah G. 
Rating:
5.0

Duane was easy to work with, had a great experience made a difficult move a little easier.

brad H. 
Rating:
1.0

We weren't able to pick up on time due to the owner not being there. Then lost our reservation because of it and had our card charged twice, still haven't been reimbursed. Lost 2 hours of our day waiting and spent another couple hours making phone calls trying to get it all straightened out.

Angie C. 
Rating:
5.0

The gentleman was very helpful. Because had a Wreck didn't give correct mileage he took care of it and assisted us with the corrections. Very pleased with his service.

Tammy T. 
Rating:
5.0

The owner was very helpful and professionial

David B. 
Rating:
5.0

Customer did not leave a comment.

patricia R. 
Rating:
5.0

Was very helpful in obtaining the size of U-Haul I needed. Went beyond his duties to make sure my needs were met.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

Melissa B. 
Rating:
5.0

Friendly service . Easy to drop off rental.

Betty B. 
Rating:
5.0

Customer did not leave a comment.

Ron E. 
Rating:
5.0

Excellent customer service. Explained how to operate the trailer safely. Would definetly use again. There is nothing to improve. A++++++++.

Theresa D. 
Rating:
5.0

Friendly service and great to talk with. My first time for a one-way rental. Roseland Storage made it super easy to drop off. I had a recipes by 9:30 the next morning even though there were no extra charges. Both ways, I received exemplary service. I drove past other rental services on both ends of our move to deal with F & R and Roseland Storage. These two agents/rental service locations made a stressful move a more pleasant experience. Kudos to both and to the U-Haul organization. Thanks, again!!!

Betty B. 
Rating:
5.0

Get a sign out by the road to show where your office is.

robert K. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

shirley L. 
Rating:
5.0

I will certainly use this location again.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

sharon M. 
Rating:
5.0

Customer did not leave a comment.

DUANE H. 
Rating:
5.0

Super fast and friendly folks!

Sheila H. 
Rating:
4.0

Customer did not leave a comment.

Christy L. 
Rating:
3.0

Customer did not leave a comment.

TRAVIS F. 
Rating:
5.0

not much, very thorough, maybe fill some holes in your driveway, some kinda' big

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

HARVEY B. 
Rating:
5.0

The service was wonderful. The owners went out of their way to accommodate my needs. They were very friendly and helpful and our move was so much easier with their help.

LINDA E. 
Rating:
3.0

Customer did not leave a comment.

Richard K. 
Rating:
4.0

Customer did not leave a comment.

Daryl T. 
Rating:
5.0

Great experience! Really nice guy. Pleasant, no bad surprises, even came in early for me on his Saturday morning. Definitely would recommend to friends. Thanks Dwayne. Sincerely, Mark Abplanalp

Mark A. 
Rating:
4.0

Customer did not leave a comment.

Franklin J. 
Rating:
3.0

Customer did not leave a comment.

JAMES M. 
Rating:
2.0

Very unsatisfied

jesse L. 
Rating:
5.0

Customer did not leave a comment.

Amber K. 
No reviews have been submitted for this location.

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