Nicko provided an outstanding moving experience! The rental process was straightforward, and the equipment was well-maintained and reliable. Customer service was also very helpful, addressing all my questions and concerns promptly. I highly recommend this U-Haul location for anyone in need of moving services.
BRANDI O
Customer Reviews for Round Rock Secure Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I already ordered a dolly in my online order before action week. While i was in the office for pickup i asked him to check it up whether it is ınside the vehicle or not. He checked and told me they forgot to place it and no dolly in the location. But he said no worries, you could go nearby uhaul office and easily add to your order. It was really bad experience because the location he addressed did not help me and i had no time to find another dolly. I couldnt believe it was that easy to put a simple dolly to the vehicle. It was really bad day for me.
Eyup Anull
ALEXANDER LI already ordered a dolly in my online order before action week. While i was in the office for pickup i asked him to check it up whether it is ınside the vehicle or not. He checked and told me they forgot to place it and no dolly in the location. But he said no worries, you could go nearby uhaul office and easily add to your order. It was really bad experience because the location he addressed did not help me and i had no time to find another dolly. I couldnt believe it was that easy to put a simple dolly to the vehicle. It was really bad day for me.
EYUP Anull
DONALD Lnull
Darlene Vnull
ESTEBAN ACab smelt like piss and there was grass all over the cargo space. Probably the worse uhaul I've ever gotten. Only plus was the reverse camera in the rear view mirror
NICHOLAS Snull
James Vnull
IAN WI really had a great experience with this location. Nicko was awesome and made my rental experience easy and smooth. I had so much trouble at another location in the area. Thanks and I'll definitely be back there
ADRIANE SI really had a great experience with this location. Nicko was awesome and made my rental experience easy and smooth. I had so much trouble at another location in the area. Thanks and I’ll definitely be back there
Adriane SCab smelt like piss and there was grass all over the cargo space. Probably the worse uhaul I’ve ever gotten. Only plus was the reverse camera in the rear view mirror
Nick S