Customer Reviews for Route 66 Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Route 66 Auto Repair

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ADAM S. on

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Joe F. on

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Michael M. on

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Anthony C. M. on

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Macario G. on

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Jim L. on

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Quick service - worked to make sure I got a fair price and clear instructions on returning after hours. I will definitely use them again… best Uhaul in the area. JL

Cynthia P. on

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kristina h. on

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I first went to: U-Haul Neighborhood Dealer 745 W E Foothill Blvd, upland, CA. They didn't have the truck I needed available but they reserved one for me at the location above. The person provided great, clear instructions on how to contact and pick up the truck at the other location and called ahead so they knew I'd be calling. Excellent service on his part so I wanted to give kudos to him as well.

Thomas K. on

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The staff members at this location provide excellent customer service. They answer the phone promply and don't leave you hanging on hold. In person they are prompt to adress your needs and have the rental paperwork ready super fast and your out the door and on your way without wasting any time. Customer service should be like this everywhere.

GINA MARIE T. on

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ART G. on

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I can't think of anything... The rental fees are very reasonable and very friendly staff. I am going there again in two weeks to rent another one!

Thomas Y. on

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GEARDO S. on

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Fycycyc

louis v. on

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Friendly and helpful.....

ZIAD K. on

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The guy work in this location is very helpful

Robert T. on

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Over the years I've rented from Uhaul many times, as far as customer service goes, this is the best location I have every used.

eugene c. on

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Great location, friendly pleasant staff. I will return.

RICHARD Z. on

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Belinda L. on

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Hugh V. on

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John B. on

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I reserved a truck online and was originally going to pick up a truck a lot closer to my home. It was all set up and the morning of my location changed and had to travel further out of the way. I had to call and find out why it changed. I was informed the location i scheduled for a 24/7 pick up was not a 24/7 pickup location. So why was it an option? This made my move ver inconvenient. The person i spoke to on the phone was very nice but just feel like i shouldn’t have to gone through any of this problem on the first place.

Richard T. on

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Nothing it was just fine, Thanks

paul r. on

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Route 66 was awesome.

alice r. on

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I was told the tank was on ‘full’ and to return it on ‘full’. I traveled 13 mikes but it took 4.3 gallons to refuel the van and I did not top it off. This means the last driver(s) most likely did not refuel. To avoid renters from passing off low mileage to next driver, Uhaul can require a receipt upon return even if only for one gallon when driving 10-20 mikes so next driver is not required to pay gas of last driver. This is how car rental ensure all rental drivers are paying for their mileage. Thank you and wishing you well. ARamadan

Bill G. on

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they where good to work with

Joe S. on

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Mindy C. on

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Gloria C. on

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This was last minute but I was helped so quickly

EARNIE C. on

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Thank you

Jack c. on

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IVAN I. on

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Brian M. on

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The guy at the location was very helpful. Made the process easy. They even had a complete receiver and ball when mine ended up not fitting my new hitch.

Kent H. on

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Jill G. on

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Terri S. on

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Andrew C. on

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Arthur N. on

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Jim m. on

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The gentleman was very friendly, helpful and respectful

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Tammi A. on

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Shaun H. on

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Everything was fine - I think one of the tires has a leak, but I told the gentleman who helped me when I turned in the truck

Kim S. on

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Joseph M. on

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ALAN R. on

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Great customer service from Preston!!!!

TIM L. on

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gene a. on

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Nathan B. on

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The actual Uhaul program was horrible, they explained they couldn't log in, arrived at 8am, didn't get the cargo van till after 9. Was 2nd in line. I have no issues with the employees, they apologized and all of them, super professional, even bought donuts.

brendon b. on

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Peggy K. on

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Preston and the rest of the team went above and beyond to help us!!

ARSENIO A. on

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KANG J. on

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RUSS G. on

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SUSAN A. on

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Very friendly and accommodating.

Diana M. on

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David D. on

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The people working there were very helpful, polite and professional.

Enrique T. on

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Chris A. on

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stevin o. on

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Jack G. on

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Butch B. on

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Roberr T. on

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I would have appreciated the option of parking my car in a secured area for the night.

Joshua L. on

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I don't know how you can improve on OUTSTANDING. The people were helpful, accommodating, knowledgeable, and friendly. They gave perfect advice on hooking the car to the tow dolly and the tow dolly to the truck. Emergency info for problems on the road were clear and concise and thankfully not needed.

david m. on

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No recommendations. the service was quick, courteous, and professional. keep up the great work.

TED D. on

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Jason M. on

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Jeremy J. on

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JEFF K. on

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ROSS C. on

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Great people. Very professional and hooked everything up and checked all the connections

Glen C. on

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Thomas N. on

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Cynthia B. on

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Gwinnith M. on

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Benjamin F. on

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FELICIA J. on

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All was great...All staff was thorough, professional, courteous and great...

RICH S. on

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Great customer service

chuck a. on

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Rodney B. on

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Place smelled of cigarette smoke but don’t know if that can be helped.

Carlos F. on

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pauline l. on

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Lash V. on

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Haul did a great job in allowing me to extend the use of the truck by two days. They made it easy.

David C. on

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Gene W. on

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BO W. on

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Leo C. on

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CINDY Y. on

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Marc A. on

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Pleasure to do business with this Uhaul location

Carolee D. on

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Rich S. on

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Great experience

TED D. on

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Gina M. on

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No improvements , customer service was great

Stephen B. on

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Reuben B. on

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Staff was excellent they treated me with the most respect possible, assisted me in connecting and disconnecting the trailer. Great place

ENAD F. on

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Charged 800$ because 2 days late.

Carlos A. on

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Dorothy M. on

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Computer system was down nationwide but the agent found a manual contract to get me on my way. The van was very comfortable for a trip of 400 miles and held a surprising amount.

Lisa G. on

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This has by far been the quickest, easiest and hassle free rental experience ever. It has nothing to do with U-haul and everything to do with the location.

riaz r. on

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Excellent and cordial service

Lynne J. on

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Steven T. on

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Expanding parking lot.

Ernie L. on

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