Customer Reviews for Route 66 Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Route 66 Auto Repair

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Jose P. on

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Great service!

riaz r. on

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Very friendly and great service

TIM L. on

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Michael C. on

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Richard A. on

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Do joint walk throughs to look for damage to make sure customer isn’t going to get charged for something they didn’t do.

Anthony c. on

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My trailer was dirty inside. But it was ok to put my stuff on it

Tina G. on

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Excellent customer service at pick up and on telephone

SUSAN K. on

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Owner and staff very accommodating and friendly. Loved the van I rented, new, took regular gas, lots of room & rearview navigation making it easy to drive.

Bradley F. on

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Kevin C. on

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Never have a problem with them

robert s. on

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Jim B. on

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Good people and very professional. Will use you next time. Thank you

Robert C. on

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Anthony R. on

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More parking spaces would be convenient.

edward w. on

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Only needed trailer for two hours. Was charged for full day. That same trailer was rented out for full day twice the same day. Is what you are doing Legal?????

Lisa D. on

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Route 66 auto was the st friendly u haul really talk place I've ever been.

aaron p. on

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Hilda D. on

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gregg r. on

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WILLIAM B. on

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gregg r. on

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The truck was clean inside but the exterior was not. Aside from that I was very pleased with the rental. I picked the truck up at 2pm and turned it after 4pm the next day. But true to their word I wad only charged 1 day rental.

Renyl F. on

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Great service.

ERWIN O. on

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Kelsey C. on

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David S. on

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Marianne E. on

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The gentleman that assisted me was great! Very helpful. I will definitely use this location in the future even though there are locations closer to my home.

Meredith G. on

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Very professional and friendly.

Kristine B. on

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Christine O. on

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Nothing

fernando r. on

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Uhaul of Upland nice service, and very good people,thanks Uhaul of Upland????????Atte..Fernando?

Jabra M. on

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Mayda Z. on

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Joe L. on

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Vanessa M. on

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The business we went to for the rental was great, they worked with us when your business (U-haul) overbooked us. You need to do a better job in scheduling, you delayed my husband and I from moving into our new house. Route 66 were great and I would recommend them to anyone.

Javier C. on

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jerry s. on

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Kathryn C. on

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Mark W. on

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Provide locks for customers like me who dropped off the truck after hours, so I am not worried that someone will steal the refrigerator dolly and blankets from the back end, which I woud be responsible for. All in all, a great place, friendly staff, who is willing to help, and quick and easy process.

Alvin B. on

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Ingrid W. on

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Always a pleasure dealing with this uhaul location.

ADAM S. on

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Joe F. on

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Michael M. on

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Anthony C. M. on

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Macario G. on

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Jim L. on

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Quick service - worked to make sure I got a fair price and clear instructions on returning after hours. I will definitely use them again… best Uhaul in the area. JL

Cynthia P. on

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kristina h. on

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I first went to: U-Haul Neighborhood Dealer 745 W E Foothill Blvd, upland, CA. They didn't have the truck I needed available but they reserved one for me at the location above. The person provided great, clear instructions on how to contact and pick up the truck at the other location and called ahead so they knew I'd be calling. Excellent service on his part so I wanted to give kudos to him as well.

Thomas K. on

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The staff members at this location provide excellent customer service. They answer the phone promply and don't leave you hanging on hold. In person they are prompt to adress your needs and have the rental paperwork ready super fast and your out the door and on your way without wasting any time. Customer service should be like this everywhere.

GINA MARIE T. on

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ART G. on

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I can't think of anything... The rental fees are very reasonable and very friendly staff. I am going there again in two weeks to rent another one!

Thomas Y. on

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GEARDO S. on

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Fycycyc

louis v. on

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Friendly and helpful.....

ZIAD K. on

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The guy work in this location is very helpful

Robert T. on

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Over the years I've rented from Uhaul many times, as far as customer service goes, this is the best location I have every used.

eugene c. on

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Great location, friendly pleasant staff. I will return.

RICHARD Z. on

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Belinda L. on

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Hugh V. on

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John B. on

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I reserved a truck online and was originally going to pick up a truck a lot closer to my home. It was all set up and the morning of my location changed and had to travel further out of the way. I had to call and find out why it changed. I was informed the location i scheduled for a 24/7 pick up was not a 24/7 pickup location. So why was it an option? This made my move ver inconvenient. The person i spoke to on the phone was very nice but just feel like i shouldn’t have to gone through any of this problem on the first place.

Richard T. on

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Nothing it was just fine, Thanks

paul r. on

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Route 66 was awesome.

alice r. on

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I was told the tank was on ‘full’ and to return it on ‘full’. I traveled 13 mikes but it took 4.3 gallons to refuel the van and I did not top it off. This means the last driver(s) most likely did not refuel. To avoid renters from passing off low mileage to next driver, Uhaul can require a receipt upon return even if only for one gallon when driving 10-20 mikes so next driver is not required to pay gas of last driver. This is how car rental ensure all rental drivers are paying for their mileage. Thank you and wishing you well. ARamadan

Bill G. on

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they where good to work with

Joe S. on

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Mindy C. on

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Gloria C. on

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This was last minute but I was helped so quickly

EARNIE C. on

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Thank you

Jack c. on

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IVAN I. on

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Brian M. on

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The guy at the location was very helpful. Made the process easy. They even had a complete receiver and ball when mine ended up not fitting my new hitch.

Kent H. on

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Jill G. on

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Terri S. on

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Andrew C. on

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Arthur N. on

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Jim m. on

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The gentleman was very friendly, helpful and respectful

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Tammi A. on

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Shaun H. on

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Everything was fine - I think one of the tires has a leak, but I told the gentleman who helped me when I turned in the truck

Kim S. on

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Joseph M. on

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ALAN R. on

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Great customer service from Preston!!!!

TIM L. on

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gene a. on

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Nathan B. on

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The actual Uhaul program was horrible, they explained they couldn't log in, arrived at 8am, didn't get the cargo van till after 9. Was 2nd in line. I have no issues with the employees, they apologized and all of them, super professional, even bought donuts.

brendon b. on

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Peggy K. on

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Preston and the rest of the team went above and beyond to help us!!

ARSENIO A. on

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KANG J. on

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RUSS G. on

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SUSAN A. on

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Very friendly and accommodating.

Diana M. on

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David D. on

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The people working there were very helpful, polite and professional.

Enrique T. on

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Chris A. on

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stevin o. on

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Jack G. on

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Butch B. on

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