Customer Reviews for Route 66 Show Me Clean
(U-Haul Neighborhood Dealer)

1,659 reviews

294 Old Historic Rte 66   Saint Robert, MO 65584

(573) 232-1011

Hours

  • Mon–Sat
    7:30 am–6 pm
  • Sunday
    9 am–4 pm
Special Operating Hours
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(573) 232-1011

294 Old Historic Rte 66
Saint Robert, MO 65584

Services at this Location:

Hours

  • Mon–Sat
    7:30 am–6 pm
  • Sunday
    9 am–4 pm
Special Operating Hours
  • 12/25/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ahmet K. 
Rating:
5.0

The staff was nice and helpful, he made sure the truck was clean.

Jillian L. 
Rating:
5.0

How a business should be ran

Jordan B. 
Rating:
5.0

Customer did not leave a comment.

dennis T. 
Rating:
5.0

Easy to get to easy to drop off. Very professional and we were done in no time. Kudos

dennis T. 
Rating:
3.0

I dropped off the trailer after hours so I can't honestly rate this location.

gilbert D. 
Rating:
5.0

Customer did not leave a comment.

HORACE Y. 
Rating:
4.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

Customer did not leave a comment.

RONNIE M. 
Rating:
5.0

Awesome staff! Deserve a raise!!!!!

Jeremy H. 
Rating:
5.0

The staff are very friendly and knowledgeable. Great customer service!

Sullivan M. 
Rating:
5.0

Thanks I really appreciate it all you do and very friendly

Shai N. 
Rating:
3.0

Customer did not leave a comment.

jeffrey E. 
Rating:
2.0

I began checking the truck back in and the attendant showed up to “assist” me. He pulled up my account and started trying to put me down for uploading a selfie. I explained to him that you have to upload a picture of your face to do the 24/7 check in. He seemed to be out of touch showing my facial pic to my wife trying to make fun. I knew where this was going and he was trying to show me that somehow he stood between me and uhaul returning the truck. This snot nosed kid needs to be trained on how to deal with people. Have used this location before and as long as I do not have to deal with these unprofessional dropouts it's ok. I didn't ask for help but this guy decided he had to come over and screw up an easy transaction. Worst experience ever.

Daniel L. 
Rating:
5.0

Very easy to get to, right off the highway. Painless drop off.

DANIEL L. 
Rating:
5.0

Great service

dennis M. 
Rating:
5.0

cute dog

TIGE B. 
Rating:
5.0

Excellent customer service. Staff was friendly and knowledgeable. Didn't have all equipment on site, but found a solution in minutes that was beneficial to all.

Stephen S. 
Rating:
4.0

Customer did not leave a comment.

bobbi M. 
Rating:
5.0

Last minute, clean truck, great price... Very happr

CARL M. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL M. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
3.0

Customer did not leave a comment.

kent S. 
Rating:
4.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

Alan G. 
Rating:
5.0

Customer did not leave a comment.

Don E. 
Rating:
2.0

We scheduled pickup for when the business was supposed to open; however, no one was there. we waited for 45 minutes and called the number on the side of the building but no one showed up. We had to leave because I had to get to work and so my husband had to find an alternative ride later in the day to pick it up. We also reserved a utility dolly and there was not one there for us to use. Overall, the experience just added stress to our already stressful move.

Desiree G. 
Rating:
2.0

Appearance lacks, junk, high weeds, crowded.

MICHAEL R. 
Rating:
4.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Everything was great, no complaints.

Arletha L. 
Rating:
5.0

Both employees we worked with during our visits were exceptional very professional and helpful, excellent customer service! I will definitely utilize their services in the future!

Teresa K. 
Rating:
4.0

Would be nice to be able to rent a regular pickup truck from my local dealer.

aaron D. 
Rating:
4.0

Customer did not leave a comment.

TRAVIS B. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

HARLAN K. 
Rating:
5.0

Quick pickup and turn in. I will use this location if needed in the future!

Don E. 
Rating:
4.0

Customer did not leave a comment.

Alleria S. 
Rating:
5.0

Excellent customer service. Ensured all lights worked properly and safety in attaching the trailer to the vehicle.

JERRY G. 
Rating:
5.0

Customer did not leave a comment.

david P. 
Rating:
5.0

Customer did not leave a comment.

kathy L. 
Rating:
5.0

Very professional but friendly.

Mario R. 
Rating:
1.0

You have the wrong email! I've not rented a U-Haul. Please correct this and remove my email.

willy C. 
Rating:
5.0

Customer did not leave a comment.

abina R. 
Rating:
2.0

Custer service was lackluster

Terrence J. 
Rating:
3.0

I was scheduled to pick up a trailer any time after 10:00 on the 25th of August. When I arrived at 11:30 I was asked why I was late. There was a joint inspection of the trailer that I rented. After hooking up to my truck, the rental agent stood to the rear while I cycled my lights. I received a thumbs up that all trailer lights were operational. He then couldn't find a drop location and said I would have to find one once I got to my destination. I logged onto the Uhaul website and found three agents within five miles of my destination. He then printed out the receipt and told me that his number was there if I had any issues. I pulled out of the parking lot and within a half mile got a warning light that the right turn signal/brake light was out. I stopped at the closest truck stop and purchased a replacement. I called the number and was told that once I left, it was no longer his problem and to call Uhaul. The service I received at pick up was unprofessional very off-putting.

stephen C. 
Rating:
5.0

Customer did not leave a comment.

Charles K. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

N/A

enver M. 
Rating:
5.0

Very friendly staff ready to answer all your questions and address any issue. Clear and fast processing

andriy L. 
Rating:
4.0

Customer did not leave a comment.

Loren H. 
Rating:
5.0

Customer did not leave a comment.

Jessalynn H. 
Rating:
5.0

Customer did not leave a comment.

John Paul M. 
Rating:
3.0

Customer service and hours of operation are great! It's a very small yard with little room for parking and maneuvering a trailer, but it's doable. The office could use some updating, but just general cleaning would make it much nicer. It's strictly a U-haul rental location and although it is small and old, it serves its purpose and the staff was great!

Martin S. 
Rating:
5.0

Great job and no problems with the vehicle.

Terrence C. 
Rating:
1.0

The first person I dealt with which I think was a the manager was nice but when I dropped it off the employee was really rude his name was Kyle. I don't know what to say besides he was extremely unprofessional and Next time will just stick with Penske. This is the 2nd time in a row I use uhaul and had issues with unprofessional people .

Noe F. 
Rating:
5.0

Customer did not leave a comment.

Kamryn B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth N. 
Rating:
3.0

Customer did not leave a comment.

Lyle T. 
Rating:
4.0

Customer did not leave a comment.

Lyle T. 
Rating:
4.0

Customer did not leave a comment.

Christian K. 
Rating:
5.0

Nothing

Amanda N. 
Rating:
5.0

Customer did not leave a comment.

Ralph C. 
Rating:
3.0

26' truck had no ac. Didn't realize it until we left the location. We had to drive to TN (6+ hrs) in 100 degree weather With no AC. We paid over $1k for a truck for me to almost die in. Also paid for an upgraded dolly to help me move bigger furniture. This location gave me the cheapest one they had (again- didn't notice until after we left). I had that same one at home so I didn't end up using the one they left with me. On top of that, vehicle was covered in animal (cat? Dog?) fur. Being military, we move often. I usually choose Uhaul for my moves but after this experience, I'll likely go with another company next time.

Conner B. 
Rating:
3.0

26' truck had no ac. Didn't realize it until we left the location. We had to drive to TN (6+ hrs) in 100 degree weather With no AC. We paid over $1k for a truck for me to almost die in. Also paid for an upgraded dolly to help me move bigger furniture. This location gave me the cheapest one they had (again- didn't notice until after we left). I had that same one at home so I didn't end up using the one they left with me. Being military, we move often. I usually choose Uhaul for my moves but after this experience, I'll likely go with another company next time.

Connor B. 
Rating:
3.0

26' truck had no ac. Didn't realize it until we left the location. We had to drive to TN (6+ hrs) in 100 degree weather With no AC. We paid over $1k for a truck for me to almost die in. Also paid for an upgraded dolly to help me move bigger furniture. This location gave me the cheapest one they had (again- didn't notice until after we left). I had that same one at home so I didn't end up using the one they left with me. Being military, we move often. I usually choose Uhaul for my moves but after this experience, I'll likely go with another company next time.

Conner B. 
Rating:
5.0

Customer did not leave a comment.

VERVENIR JUANTE A. 
Rating:
5.0

Very friendly staff. If anything needed improving, I'd suggest a messaging system to field the phone calls. With only one person at the desk, attending to customers in person comes first, so the people calling just listen to the phone ring with no answer.

vanessa M. 
Rating:
4.0

Customer did not leave a comment.

Peter Z. 
Rating:
5.0

Excellent service and great people at this location.

JEREMY P. 
Rating:
5.0

Customer did not leave a comment.

Diane B. 
Rating:
4.0

Customer did not leave a comment.

demar B. 
Rating:
5.0

Customer did not leave a comment.

Fabian H. 
Rating:
1.0

Don't go with uhaul had a reservation two months in advance and they still didn't get the right size truck and the truck they gave me was not maintenanced the check engine light came on and it was been on for hundreds of miles since I didn't get me the right size truck with a 2 months reservation I had to pay a whole lot more in gas and do with all of their mess-ups on top of that I want a refund I do not recommend this for anybody especially first time movers like me because they will screw you over and take your money

logan N. 
Rating:
2.0

Wish we could get some of our money back. Paid one way for 24 hours at almost $200. Only had the uhaul for 6 hours but had to pay an extra $13 for mileage. Won't be using again.

Destiny B. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
4.0

Customer did not leave a comment.

Barry B. 
Rating:
5.0

Above and beyond with helping get the equipment I needed. Will be back in the future.

TIMOTHY G. 
Rating:
5.0

Customer did not leave a comment.

billy G. 
Rating:
5.0

Customer did not leave a comment.

OKEY T. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

LArry J. 
Rating:
4.0

Having more furniture dolly's available would be helpful.

Francene H. 
Rating:
5.0

I had a split dispatch for auto trailer and 20ft truck. Turn in was easy, the staff was outstanding on both ends!

Marcus F. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL B. 
Rating:
5.0

Customer did not leave a comment.

Jesse D. 
Rating:
1.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

Renee B. 
Rating:
5.0

Completely satisfied. Quite friendly and helpful.

jackie S. 
Rating:
5.0

Great Customer Service

SHERRY J. 
Rating:
4.0

Customer did not leave a comment.

CHERYL N. 
Rating:
5.0

John was very helpful and knowledgeable about services. Definitely would recommend him to everyone!

Sharon C. 
Rating:
1.0

Customer did not leave a comment.

lastavius H. 
Rating:
5.0

John was very helpful and got us checked out and checked back in quickly. Equipment was clean and in good shape. Will definitely use again!

JOHN C. 
Rating:
3.0

Customer did not leave a comment.

Trevor H. 
Rating:
2.0

All turn in options were an hour drive away from destination

Colin D. 
Rating:
5.0

Very helpful, knowledgeable and accommodating in helping with my PCS DITY move for the military.

Bryce K. 
Rating:
2.0

The inside of the place was gross, the guy sometimes answers the phone. There was a problem with the Uhaul system with the txt message stuff so I drove away with no paperwork or info, I later got a text telling me the turn in location, but no timeline. So I ended up being 2 days late because I was uninformed of the timeline.

john T. 
No reviews have been submitted for this location.

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