Customer did not leave a comment.BYANKA G.
Customer Reviews for Route 66 Show Me Clean
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful employee that answered all of my questions.Timothy P.
I have used the same location 5 times. The employees are friendly, helpful, and knowledgeable. I recently got a car dolly, using just the first two wheels, and the attendant mentioned that I should use a car trailer for long hauls, then explained why. Learned something that day. Thanks.CHARLES S.
Always friendly and professional. Only U-Haul I like to use and will drive past over U-Haul lots to use this provider.michael S.
Customer did not leave a comment.TYRONE E.
Customer did not leave a comment.Charles F.
Customer did not leave a comment.Wayne F.
Great customer serviceCROSBY B.
Customer did not leave a comment.CHANTIA M.
Customer did not leave a comment.Jessica W.
Customer did not leave a comment.THOMAS M.
Although the truck was not clean, it wasn't abnormally dirty either. The driver's side floorboard was dirty. It didn't affect the performance. Overall, it was a good experience.Mark A.
Customer did not leave a comment.FRANK E.
Both gentlemen that I dealt with were extremely nice. I will recommend this rental place to everyone that I know.Andrew R.
Uhaul located on 294 Old Historic RTE 66: Pros: Great Customer Service!; love the fact that they are open on Saturdays and Sundays (awesome); very helpful; they pay attention with your moves and plans of what equipment fits your needs and cost. Their equipment is well maintained and gets you from point A to B with no issues. Cons: This Uhual is Great and in a Great location!, but they could use some help extending a bigger area for parking spaces and their equipment (they have nice equipment); could use a couple more cargo vans and pick up trucks; and they could use a nicer building for them for more seating areas for customers (they do get busy). I am retired military and me and my husband needed a cargo van for a same day move; none available. But, Jason did have a pick up truck which still worked out fine to our advantage of the weather being sunny. Our moving experience with the pick up truck was awesome, their truck was well maintained and had no issues driving out of state and back to Saint Robert. Thank you Jason for all your help and for the "Great" Customer Service you and your employees provides the military and the Saint Robert community! I would definitely recommend Uhaul located on 294 Old Historic RTE 66.CHRISTINE M.
Customer did not leave a comment.roger N.
Customer did not leave a comment.WILLIAM ANTHONY P.
Customer did not leave a comment.NOAH H.
Not much room to park but enough to leave the rented truck and exit just fine. Office is closed Sunday's but owner was in the office so was able to drop off the key. Wonderful! He is always so nice and friendly.Tracey C.
Customer did not leave a comment.NATHANIEL F.
Wiper blades were both damaged.greg T.
No ProblemsRICHARD K.
Customer did not leave a comment.DAVID H.
I think the gentleman sitting at the desk I saw him look up at me and he just sat there It was raining and in I brought the key in to him He knew I was turning it in There' have to be an easier wayYOUSHAWNENONE H.
They tried to over charge me $156. The employee handled the situation very unprofessionally.KEVIN H.
Customer did not leave a comment.JUSTIN R.
Customer did not leave a comment.MARC R.
Customer did not leave a comment.CHRISTINE B.
Customer did not leave a comment.David H.
Customer did not leave a comment.SELENE Z.
Customer did not leave a comment.ROBERT M.
Customer did not leave a comment.Garry H.
The staff at this location was quite helpful with providing arrangements for a somewhat unique situation. I am very satisfied with the service and assistance at this location.brian B.
The door on the trailer was really hard to open and close but at no fault of the facility. Nothing but good things to say about the staff and experience at the pick up location in St. St. Robert.MATTHEW M.
Customer did not leave a comment.Bertha D.
The truck and rental experience was fine. Easy in, easy out. However the â€œofficeâ€ was filthy,dirty mess.Todd J.
Customer did not leave a comment.Dante M.
Although the location is not very clean or inviting the customer service is outstandingNATHAN T.
Customer did not leave a comment.Barinedum B.
Customer did not leave a comment.WILLIAM S.
Trailer had gravel on it and spray had hole in it. Had 2 nails in tire 4 hours down the road causing slow leak and eventual flat. I suspect nails were most likely in tire at home base. Maybe better tire inspection.George J.
Customer did not leave a comment.Phat N.
The people were very friendly and helpfulMichael S.
Customer did not leave a comment.Maria M.
Great customer service and service was very quick! Definitely recommendLizbeth P.
Outstanding service. Thanks JC!DALE K.
Very prompt and had me out of there quickly.James F.
Very friendly agent that helped me get my car hooked up. Everything was perfect.Rogelio P.
Gentleman/owner was extremely helpfulMARK H.
Customer did not leave a comment.Joseph S.
Staff were very helpfulMark K.
No improvements are need. This location has great customer service.Deanna H.
Very helpful and accommodating when life throws you a curveball. Will definitely be using this location again.anthony L.
Stellar service at the U-Haul in Missouri and at Hotel Circle in San Diego. Staff there went above and beyond and helped my teen daughter and I out of some difficult situations.kimberly F.
Nothing the service was excellent at this location.Amanda D.
JC get's the job done, fast and efficient.franklin B.
The gentleman at this location was very kind and friendly!!! His nice and kind words made our move that much easier. I'm sorry I can't remember his name but he did a wonderful job!!! Keep up the good work. Thank you!!!Aerika L.
Customer did not leave a comment.GIRISHBHAI P.
No suggestions, experience was very quick and efficient. Attendant helped hook up and verify the load. Gave clear instructions. Overall a very good experience.STEVEN G.
Easy drop off. Received email in timely manner.AULDEN P.
Customer did not leave a comment.MARTIN DANIEL S.
Customer did not leave a comment.GRACE M.
JC and John are fantastic. Very helpful and knowledgeableMenachem F.
Customer did not leave a comment.kenneth S.
Customer did not leave a comment.shelly M.
Customer did not leave a comment.takishia M.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.Patrick R.
Customer did not leave a comment.PRENTISS R.
Just watch your mileage and nite all the extra charges. The Advertised $19.95 rate soon turns to $50 and that's without any insurance.WILLIAM W.
Customer did not leave a comment.hector R.
Customer did not leave a comment.david H.
Excellent customer service, above expectations. Owner and help provided exceptional help with my situation. No improvements needed. Thankskenneth B.
The local St Robert â€œGuyâ€ was flexible, I moved my reservation up three days and it was not an issue. I am glad I got the insurance, the windshield was cracked by a rock during my trip. U-Haul was the perfect solution for picking up my new pergola kit with 16 foot length beams, from 62 miles away, even the $12 extra for mileage still was a savings. Thank you for being â€œthe manâ€.william W.
Customer did not leave a comment.JUDITH K.
The original place I had to drop off the trailer was a joke. I get to Dixon Tire and Auto at 11:27 am Saturday. I try to open door of business and its locked. Store sign is electric and showing open, and the don't close until 12:00 noon. I call number several times and no one is answering. I call the 1-800 number again to see what other location is there as this one is clearly not open. After about 20 minutes on hold, I see a woman come out of a trailer on site of business and stares at me, and I try and flag her down for some help. She then goes back into trailer. Comes out with two men, and I hung up on Uhaul, despite I was on hold. I call number again and someone answers, doesn't say hello, just breathing, and they now hang up on me. Both men peel out of driveway and woman goes back into trailer. Its 11:51 am, and they have turned off their sign which flashed and said Open. At this point I call Uhaul again and after 25 minutes on hold, I explain everything I saw. I tell them how this place is a Uhaul drop off but no one helps. I didn't know what to do, so they put me on a brief hold until they found an open location. Show Me Clean LLC, was the place in St. Roberts. For the first time this entire trip and Uhaul experience, this gentleman that helped me was courteous, nice, and actually had customer service skills. He took trailer off, and actually asked why it wasn't hand tightened. He had to remove it with a wrench. Sonething the Orlando location used to tighten it. It should only be tightened with your hand he said. But he took trailer off, apologized for all the hiccups Uhaul put me through, and he too couldn't believe what the Florida Uhaul store did and had me do. Not even his fault and he apologized. Something Uhaul in Orlando should of done.Jennifer T.
Customer did not leave a comment.margarwt D.
Excellent customer service; friendly and helpful with everything. Don't change anything!Jason R.
Very friendly and super quick.edward J.
Customer did not leave a comment.Walter K.
Customer did not leave a comment.Adrienne B.
Customer did not leave a comment.Victoria W.
Super fast and easy to rent and the customer service was excellent.bryan W.
Customer did not leave a comment.Lamont W.
Customer did not leave a comment.shelly M.
Customer did not leave a comment.Mirinda M.
Everything was just fine, no improvements needed.ellen C.
Customer did not leave a comment.Kyle R.
Only needed the truck for one day but algae to pay for 2, rented the truck at 4 pm and it was back by 5 pm the next day and was still changed for 2Paul S.
Customer did not leave a comment.jessica F.
Great customer service and easy process.Ryan B.
Customer did not leave a comment.Beth S.
Customer did not leave a comment.Sherwin J.
Needed a truck. Rented a truck. Truck was clean. Treated well. Returned Truck. Sounds like a win-win situation.mark K.
Excellent business, knowledge and expertise with equipment was impressive. Recommended the right size vehicle and charged us a reasonable fee for it's use.KENNETH H.
Great staff. JC is a great guy and was a big help.curtis R.