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LORI D
Customer Reviews for Route 88 Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Can't think of anything! Jeanine was great- as was her associate!
Pasquale RNa
dennis hWe highly recommend this convenient location that is open 7 days a week! Monica was friendly, knowledgeable, and had a positive attitude which was very well appreciated especially during the stressful time of moving. We will definitely rent again from this location.
Glenn FThe staff was friendly. I dropped off the keys and was on my way.
JOYE KEverything with very smoothly. Ladies working in the office were very nice.
Donna GI am completely satisfied. The truck rental was exactly what I needed at the right time. Thank you so much.
JASON MAbsolutely the best customer service from Ms Greer!!
Timothy GSo easy and convenient
Mary OMonica was so very helpful and friendly. I would recommend this rental location to anyone who asks me!
Nancy DBeing charged when I returned vehicle with the appropriate gas level.
Stephanie KSo exciting to have literally a brand new van to drive. Clean, smooth driving and the backup camera makes it easy. My biggest suggestion is to provide a cell phone holder for navigation. Kind of hard to find a spot to put the phone while using maps. But I love renting from here 5-6 times a year!
JAMIE FThanks for helping me out.
Robert BThe lady that ran the place was knowledgeable, and helpful! I highly recommend this location.
JAMES VStaff was very helpful and super friendly. Highly recommend.
Todd ZThe staff was extremely helpful for our after-hours drop-off.
MATTHEW KThe staff was amazing. The process was quick and I was on the road in a very timely manner. I would highly recommend this location to rent a U-Haul!
JOYE KLocation was super friendly and quick, unfortunately the truck was leaking the oil and messed up whole driveway. For location 5 star for truck 1 star. Overall 3 stars
Jamalbay RSuch an easy rental experience! I’ll definitely be back.
ROBERT GStaff was very helpful and ready for me at open
RUSSELL JThe counter person working was very friendly and quick. I was in and out with my rental. Easy return process.
TEDDY DI don't know.
MARILYN FGood product. Good prices. Friendly and knowledgeable staff.
John HThe lady who helped us was very friendly!
ROBERT KThe team at Bethel Park was very nice, very helpful and very professional. We had a change we wanted to make at the time of pickup and they took care of all of the steps to make it happen. We even asked for advise on which of the suggested GPS routes would be less traffic and they gave us their local expertise. The sheet showing how many gallons to buy to return truck correctly fueled was also an impressive feature from the computer. Many thanks!
DEBORAH MNo improvement necessary! They were simply awesome and took the stress out of our moving day! Tim went out of his way to accommodate our needs and him and Janine were kind, courteous, efficient and professional. You can't get that combination very often, if ever! Thank you!
Richard BExtremely kind people. No issues with the truck. Will use them every time I can
LUKE LEasy drop off.
Dylan Lthe right taillight brake and turn signal did not work. I had to follow the truck in my car to our location because it did not work for turning and could have been a safety issue.
Daniel FThe truck had a leak in the roof in the right front corner. The staff at this location are outstanding.
lenny sThis place is much nicer than most uhaul rentals and the lady i dealt with was extremely nice and helpful.she did everything possible to make it a great and accomodating experience which it was.
scott eThe woman and man at the location when i picked up the truck were GREAT. Two great employees that should be recognized for their efforts. Very friendly, very helpful and a bonus for your company . I’m just sorry that I forgot their name
PAUL RThe lady who worked at the site was fantastic. She really made the rental experience great.
MICHAEL PBoth Janine and Monica at this location are exceptional! Thanks for a great experience.
craig sEverything was ready as requested. The lady at the front desk was fantastic. Helpful, friendly and made me feel good about the whole thing. If I ever need another uhaul I’ll be looking here first.
DOUGLAS OFriendly staff - great experience
Aimee JExcellent customer service from Mrs. Curtis!
Jeffery BStaff was helpful and friendly. The truck I reserved was not available when I arrived to pick it up. But, I was able to at least get a smaller van to address my needs for the day.
EDWARD PGood people.
Ed W5/5 stars this locations staff is amazing they’re all so kind and helpful!
analyse cThe staff was very pleasant and helpful with everything, the bethel park u haul is a great place to do business with!
Joseph MNot a thing. The check in process was swift and easy and they were so nice there!
nicole SI have rented U-haul's many times from these folks at the Bethel Park location, and as always, nothing but EXCEPTIONAL SERVICE!! These folks always go the extra mile to make sure that you have everything for your move. Thank you again!!
Darrin SThe staff at this location are extremely friendly and helpful! The truck was running so it would be warmed up when we got there since it was a cold morning. They provided guidance on the appropriate number of furniture blankets I would need as they though I over ordered. They were correct. I appreciate their help and their friendliness! The truck was clean and in pretty good shape overall. It was mechanically sound and we had no issues in that way. But there was an issue with the visor on the driver's side as the clip to lock it in place was missing. That said, I would DEFINTELY rent from this U-Haul location if I needed services in this area again.
Elaine DIt’s not a huge deal but would be nice to have a cell phone holder for directions :) Great experience as always!
JAMIE FCall Route 88 Storage and Uhaul in Bethel Park! They are just so nice and wonderful to work with! Monica is so kind and professional and she guides you completely and attentively through each step. Don’t hesitate call them TODAY!
petrice uCheckout was very easy! Everyone was very polite and accommodating. Checkin was also very easy & quick!.
raymond dThe woman at the location was very nice, polite and professional. Great service !!
Mark WThe employees at this location were very professional, helpful, and nice. I would recommend to anyone in the local area.
Donald SStaff was super friendly and helpful, will definitely recommend!
MATTHEW RThis location has incredible staff. They are so helpful, informative, and friendly. I truly appreciate them!
Patrick QStaff was super informative, kind, and helpful.
Lynnette KThe woman who helped us was so informative and helpful that she made our experience perfect this past weekend. We would recommend U-haul because of her professionalism.
Terrence MThis location didn't open until 9:00am. I used the app to be able to pick up the truck. The app worked right up until it was time to pay, then there was a issue. I was fortunate that an employee was at work early to be able to check me in.
Joel DYou are the best in my book. Always friendly and helpful!
Melanie B