Customer Reviews for Route 88 Self Storage
(U-Haul Neighborhood Dealer)

944 reviews

170 Hillside Dr   Bethel Park, PA 15102
(Behind Rt 88 Sheetz Serving Upper St Clair Castle Shannon South Hills)

(412) 854-1882

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(412) 854-1882

170 Hillside Dr
Bethel Park, PA 15102
(Behind Rt 88 Sheetz Serving Upper St Clair Castle Shannon South Hills)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

joseph K. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
4.0

Customer did not leave a comment.

michelle T. 
Rating:
5.0

My experience with my rental was phenomenal! Could not have gone smoother. Set it up online, and everything just fell into place. Got notifications and emails of my upcoming rental. So I show up on time and was there and gone in no time. Nancy was as nice as could be !! This was a very short, very local rental. I was able to return my van in as good a condition as I had received it. Even stuffed a little gas into it. Just a great great experience! I would recommend this place to anyone. Would definitely go back again. Thank You

Joseph K. 
Rating:
5.0

Customer did not leave a comment.

SELCUK CAN U. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Nothing

Tyrone G. 
Rating:
5.0

Everything was great. Definitely recommend this location. Extremely friendly and helpful employees. Stress free experience

Marianne S. 
Rating:
3.0

I got charged 25.00 cleaning ..I forgot a bag of plastic balls for a kids bounce house and a couple of them spilled out...

patricia S. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Experience was excellent. Staff member was very pleasant and helpful. She definitely simplified the process!

Anthony H. 
Rating:
5.0

All good.

KEVIN S. 
Rating:
5.0

Great customer service. Easy pickup and drop off and great location.

Victoria S. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Please make sure vehicles are rented out clean of snow and ice and with a full supply of windshield washer fluid, these were issues for us on our trip.

Elizabeth P. 
Rating:
5.0

The woman helping us on this very snowy morning was exemplary! She had our truck warmed up, de-iced and dug out!!! She was also extremely kind and pleasant.

Daneen R. 
Rating:
5.0

We were pleasantly surprised with our experience, from check-in to return. Better than previous experiences with UHaul at other locations. The woman at check-in was friendly and efficient

Maria K. 
Rating:
5.0

Truly a great experience. Your agent was helpful, friendly, and very kind.

genevieve D. 
Rating:
5.0

Check in was a little confusing due the online check in process but overall was very efficient. I was looking for the license plate number and didn't realize the truck had a separate identification number so I had to call in. The woman at the pittsburgh corporate office was both extremely helpful and extremely friendly.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Monica was terrific to work with.

Ryan K. 
Rating:
5.0

Customer did not leave a comment.

Cody S. 
Rating:
5.0

Customer did not leave a comment.

Nick V. 
Rating:
5.0

Customer did not leave a comment.

ronald G. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

Customer did not leave a comment.

ronald G. 
Rating:
5.0

Customer did not leave a comment.

Beverly C. 
Rating:
5.0

Monica was working when I picked up the truck. She was VERY helpful and easy to work with. I would definitely recommend this location because of her customer service!

Margaret P. 
Rating:
5.0

The lady that arranged the truck for me was very friendly and personable. It was a very good experience. Thank you.

Judith W. 
Rating:
5.0

Fast, easy & affordable.

jeff B. 
Rating:
5.0

Customer did not leave a comment.

Michelle F. 
Rating:
5.0

Make the website easier to access by non computer savvy people. I could work the drop off after hours website. It kept timing out.

JOHN N. 
Rating:
5.0

Good service. The woman who helped us was nice and helpful.

James M. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Girls in office very pleasant and helpful

Sandra L. 
Rating:
5.0

I would have liked for the tank to be full when I got there

Fernando E. 
Rating:
5.0

Very frieny And helpful staff.

Izabela F. 
Rating:
5.0

I have done business with this location for years and found them to trustworthy and above board on all communication .... their office is immaculate and the gals are terrific. Have dealt with Nany the manager for years - she is not notch as well as Monica whom I met for the first time on this past Saturday Jan 8th.

CAROLINE P. 
Rating:
5.0

The people that work at this location are above and beyond. I rented a truck over the holiday and couldn't get in my truck. Although the corporate office denied me roadside service until Monday this location did not. I received multiple helpful phone calls from the associates and the manager until the issue was resolved. They are the sweetest and I will definitely be doing business with them again.

Lela B. 
Rating:
5.0

Customer did not leave a comment.

Ronald G. 
Rating:
5.0

No recommendations. Everything was great, including Monica, the representative. She took care of everything and sent me on my way. Thank you.

DALE D. 
Rating:
5.0

Customer did not leave a comment.

Adam B. 
Rating:
5.0

Customer did not leave a comment.

Victoria A. 
Rating:
5.0

The women i dealt with, Monica and a blonde woman, were so very nice and helpful. Best customer service i have ever had renting a uhaul.

Amy D. 
Rating:
1.0

There is no distinct signage to indicate where the truck should be parked during after hours drop off

ANDREW C. 
Rating:
5.0

Able to get us a last minute rental!

donna S. 
Rating:
5.0

Beautiful checkin facility with complimentary coffee and the most pleasant clerk imaginable. She explained everything we needed to know. The rental was ready for us upon arrival. Check in and return were seamless. Equipment clean and functional as promised. A very fair price as well. Thank you for the outstanding service.

Betty H. 
Rating:
5.0

Everything was perfect!

joseph M. 
Rating:
5.0

Staff is very helpful and considerate.

Leigh Ann T. 
Rating:
3.0

Customer did not leave a comment.

Theodore V. 
Rating:
4.0

Customer did not leave a comment.

Sandra M. 
Rating:
2.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

The people who work here are the best! Professional and always friendly!

armand B. 
Rating:
5.0

Customer did not leave a comment.

Christopher E. 
Rating:
5.0

Very nice experience!

ANTHONY D. 
Rating:
5.0

Customer did not leave a comment.

jennifer R. 
Rating:
5.0

My van was brand new (47 miles on odometer) and staff at this location (Diane ?) Very friendly and helpful. Sheetz is right next door. Will definitely use this location again in the future. Highly recommended.

Jonathan R. 
Rating:
5.0

Rt 88 Self Storage is an incredibly well run storage facility! The U-Haul experience was equally as professional, this company goes above and beyond

BROOKE M. 
Rating:
5.0

N/A

Keith H. 
Rating:
5.0

I had a great experience. It was easy to make a reservation. The employee at the location who checked me in and out was very friendly and helpful. The truck was available as soon as I arrived. Having the truck made moving my stuff extremely easy. Thank you and keep up the good work!

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Kraig M. 
Rating:
5.0

Customer did not leave a comment.

Susan P. 
Rating:
5.0

I didn't not appreciate U-haul changing the location I selected to pick up the truck without letting me know in the process of making the reservation. Uhaul should have told me there was no truck available at my preferred location and I could have choose a different location. Instead uhaul selected for me a location that made my ride 30 mins longer and 7 miles away from my destination. I would have pick a location closer and more convenient for me. I wasted time going to my preferred location, the one I made the reservation for pickup. And my truck was not available there. This is very upsetting and disrespectful. I ended the trip in the dark and 45 mins away from home.

ALFRED B. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

The ios app and the website were horrible. I spent 20 minutes standing outside trying to get things to work. I've used the app in the past and it worked very well. If the website or app is down there should be a notification that goes out so people don't waste their time trying to get things to work. The rental is based on time, and wasting time in a parking lot when a message could easily be sent out is nonsense. Luckily the people onsite were very helpful and nice.

Matt Y. 
Rating:
5.0

The service and office personnel are among the professional type one enjoys transacting with. They use their heads to work through exceptions to provide a satisfactory experience. Extremely knowledgeable and courteous.

clark R. 
Rating:
5.0

Great staff!

janet H. 
Rating:
5.0

Agent was exceptional!

peter A. 
Rating:
5.0

Great people and easy to set up. 88storage will take care of bussiness

sean S. 
Rating:
5.0

Renting the cargo van was a very positive experience.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Alexandra B. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
5.0

Customer did not leave a comment.

VANESSA V. 
Rating:
5.0

Keep doing what you're doing. Nancy was terrific as always!

Daniel A. 
Rating:
5.0

very nice experience. reserve on-line.

Bill E. 
Rating:
5.0

Customer did not leave a comment.

Deron R. 
Rating:
5.0

Customer did not leave a comment.

james U. 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

Customer did not leave a comment.

Connor H. 
Rating:
5.0

Keep the very nice and very helpful lady who helped me today...even raise her pay to keep a great person representing your company.

steven D. 
Rating:
5.0

Customer did not leave a comment.

Bradley J. 
Rating:
5.0

Customer did not leave a comment.

Bob T. 
Rating:
5.0

Rental agent was very nice and helpful

Charles O. 
Rating:
5.0

Customer did not leave a comment.

Jerome K. 
Rating:
5.0

Maintain the friendliness and & efficiency here, excellent experience!

Heather B. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Xm radio and an auxiliary cord input would be nice!

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
4.0

Customer did not leave a comment.

Jerry W. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Nothing. THIS Uhaul location's employees were wonderful!!!

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

romaine P. 
Rating:
5.0

I have zero complaints- booking online was easy, pick up/drop off was easy- the quality of the vehicle was very nice and it was clean. The staff was very kind and helpful though the entire process.

Mary B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
5.0

Mrs. Curtis is extremely polite and helpful. She explains everything fully and does not make you feel uncomfortable for having questions.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top