Customer Reviews for Royal Conversions
(U-Haul Neighborhood Dealer)

561 reviews

4120 Steeles W No 6   Woodbridge, ON L4L1W3
(#6-W Of Weston Rd)

(905) 851-8481

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(905) 851-8481

4120 Steeles W No 6
Woodbridge, ON L4L1W3
(#6-W Of Weston Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

AMIR M. 
Rating:
4.0

Very professional

GIANNI C. 
Rating:
5.0

Customer did not leave a comment.

EYNOLLAH M. 
Rating:
3.0

Truck was all dirty and full of dust and then I got charged $25 for cleaning!! That's not fair, you charge people for something that you don't do!

FARSHID S. 
Rating:
5.0

Customer did not leave a comment.

SARGIS G. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
1.0

Please provide improved cleaning - truck was absolutely filthy and had weed left in the cup holders from the previous customer. Not pleased Uhaul!

CHRISTIAN ANDREW M. 
Rating:
5.0

The best people make you fell like family

Xiomara P. 
Rating:
5.0

nothing , The location is good, staff very nice and thorough

Giampaolo V. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
1.0

Customer did not leave a comment.

Joshua O. 
Rating:
4.0

This location was great but my original location where I booked my truck and the person before me never brought it back was HORRIBLE. Worst employee, not helpful (islington and hwy7 location) almost had my moving day ruined and didn't care. Thank god I took it upon myself to find a solution. I will not be using Uhaul ever again

Andrea D. 
Rating:
2.0

When I see my final receipt there are charges for safe trip fee and environmental fee combinely adding up to $6. What's are these charges for? These were never disclosed at the time of renting.

Ashish S. 
Rating:
5.0

Customer did not leave a comment.

GIOVANNI B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Great service, super kind!

jasveen V. 
Rating:
5.0

Customer did not leave a comment.

Tony R. 
Rating:
5.0

Excellent customer service. Use this location exclusively

Richard T. 
Rating:
5.0

Customer did not leave a comment.

AMIR M. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
5.0

Great service. Personal approach.

Anna A. 
Rating:
5.0

Customer did not leave a comment.

MAURIZIO P. 
Rating:
1.0

The location is a person who has other business on the spot and U-Haul is not his bread and butter. He seemed quite carefree about my situation ( unable to pick up the truck). His internet was down and declined to use my hot spot. I was stuck without a truck for almost 1.5 hours. The U-Haul app and customer service was also very disappointing.

Hassan F. 
Rating:
5.0

Helpful courteous staff

Jeff H. 
Rating:
5.0

I would have no hesitation recommending the location where I currently rent from, the folks there are courteous they take the time to explain the vehicle I am renting, and make me comfortable.

UCAL P. 
Rating:
5.0

My moving experience at this location was very good.and it is my first time there.

Levi B. 
Rating:
5.0

Customer did not leave a comment.

SULAIMAN S. 
Rating:
5.0

Customer did not leave a comment.

TYRONE L. 
Rating:
5.0

Customer did not leave a comment.

Annette S. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
4.0

Customer did not leave a comment.

Andrew A. 
Rating:
5.0

Very helpful and friendly staff

Ibad R. 
Rating:
5.0

Our experience was very good , the online pick up was seamless.

Ibad ur R. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
4.0

Customer did not leave a comment.

MARCO V. 
Rating:
5.0

Customer did not leave a comment.

Andre B. 
Rating:
5.0

ok

FAIZAN H. 
Rating:
5.0

Truck was very dusty inside, hadn't been cleaned in some time.

Giorgio A. 
Rating:
5.0

Customer did not leave a comment.

steve T. 
Rating:
5.0

Explained everything very well & was a pleasure to deal with

Rick T. 
Rating:
5.0

Customer did not leave a comment.

Xiomara P. 
Rating:
4.0

Customer did not leave a comment.

Cesar P. 
Rating:
5.0

Adam is great and a pleasure to deal with.

Paolo R. 
Rating:
3.0

Truck was very dirty from inside and truck bed was also full of dirt with rain it converts into mud.

Mudassar A. 
Rating:
5.0

The service was top notch all the time. Thank you!

marco F. 
Rating:
5.0

Customer did not leave a comment.

Stefan S. 
Rating:
2.0

UHAUL services cost way more than what is advertised on the trucks and on the website, nearly 5 times the amount to be exact.

Alireza N. 
Rating:
2.0

I chose to pick up the truck using the 24/7 share option. The pick up was at 8AM. When I got there at 7:45, I couldn't proceed to get the truck. I had to wait until 9AM, which would've delayed my day by more than an hour (in Toronto traffic). Luckily, someone showed up around 8:30, but the process of doing the paper work, and then he couldn't find the key, took around 25 minutes. All in all, it ended up delaying me a whole hour. Not good. I had people waiting on me. If you're gonna have the option to pick up a vehicle at anytime, the least they could do, is to make sure they have the vehicle ready.

Luiz P. 
Rating:
5.0

Best uhaul experience in Canada 🇨🇦. Coming from a regular customer, renting trucks every week

TIEDAD B. 
Rating:
5.0

Check engine light, misfires but everything worked perfect

Jatin P. 
Rating:
5.0

Customer service was very helpful and friendly.

STEPHANIE M. 
Rating:
5.0

Customer did not leave a comment.

marco F. 
Rating:
5.0

Customer did not leave a comment.

FAIZAN H. 
Rating:
5.0

All good

PARTH C. 
Rating:
2.0

Fix your debit machine, I had to go to bank 10 min away to get cash. Customer Service Rep was okay.

Ian C. 
Rating:
5.0

Amazing brakes on the truck, really helped make the ride smooth

Michael G. 
Rating:
5.0

The staff was very professional and very helpful.

elvis E. 
Rating:
5.0

EXCELLENT PEOPLE DOING EXCELLENT WORK

Xiomara P. 
Rating:
5.0

Staff was professional and efficient!

MARION M. 
Rating:
5.0

Customer did not leave a comment.

Sergio U. 
Rating:
5.0

Customer did not leave a comment.

FAIZAN H. 
Rating:
5.0

The owner where I picked up the truck from was very nice.

elvis E. 
Rating:
2.0

Customer did not leave a comment.

Jose S. 
Rating:
1.0

I rented this truck for a very short move, drove only 25.28km in total. I put $15.00 (10.28 litres) of gas to bring the tank back to its original starting point (I have the before and after pictures to prove this). The U-Haul receipt showed I was charged an extra fuel charge of $18.91 + HST for 10 litres of gas. Spoke with Ralph at Royal Conversions (the U-Haul centre at 4120 Steeles Ave. W. Unit #6) and sent him my photos to show fuel levels. He would not refund the fuel charge. I feel this is totally unfair. I will never rent from this location again and would never recommend them to anyone. Very disappointed.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

KULWINDER N. 
Rating:
5.0

Customer did not leave a comment.

Dan C. 
Rating:
4.0

Easy reservation. Amazing service. Thank you.

marco F. 
Rating:
5.0

Manager was amazing - very helpful and efficient - I do not know what he could have done better - Terrific

Paul D. 
Rating:
5.0

Customer did not leave a comment.

FAIZAN H. 
Rating:
3.0

We did 18 kilometres (the invoice from U-haul says so). It was a Chevrolet Silverado pick up. We were told at the location that the tank was full, and we needed to return it full. When we returned the truck, I had to put in 15.7 litres of fuel to fill the tank up (I have the invoice). does Chevy Silverado only give 1.14 kms per litre? Is the chevy's mileage that bad? Something doesn't add up.

Sachit P. 
Rating:
4.0

Customer did not leave a comment.

Gavin M. 
Rating:
3.0

Customer did not leave a comment.

Carlo C. 
Rating:
5.0

Best service

AMIR M. 
Rating:
3.0

Deep clean truck and pickup location

Samuel O. 
Rating:
5.0

Customer did not leave a comment.

AMIR M. 
Rating:
5.0

Customer did not leave a comment.

Daniel J M. 
Rating:
5.0

Customer did not leave a comment.

STEFANONICOLA T. 
Rating:
3.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

AMIR M. 
Rating:
5.0

no dokumenta

Jovan V. 
Rating:
1.0

uhaul rental system: your dealers are terrible. i would never recommend any of my friend that are starting their business to rent from uhaul. if you don't buy insurance or if you use your own i guess the dealers have to try and squeeze from else where

Navado H. 
Rating:
1.0

this location is shady every time i go there it's like dealing with a group that wants to get the most out of you. because i don't have my own truck i rent. The guy name Adam that works there, ask how my business was doing i said good. the next month my rental rate went up. does that mean if i'm not doing good the rental rate goes down? my rental contract is always different from estimated charges to what i actually have to pay.

NAVADODENVER H. 
Rating:
5.0

Customer did not leave a comment.

Ravinesh S. 
Rating:
4.0

Customer did not leave a comment.

akashdeep S. 
Rating:
3.0

The air conditioner was not working in our unit or truck and I explained it to the guy and he told me well complain to U-Haul not to us, ? Oh I rent a lot of U-Haul's from different locations we should at least be compensated something for this

PAUL P. 
Rating:
4.0

Customer did not leave a comment.

FAIZAN H. 
Rating:
5.0

Customer did not leave a comment.

ARMANDO S. 
Rating:
5.0

Wash the outside of the van

Marvelous A. 
Rating:
5.0

Excellent experience with reasonable pricing. The only thing I don't like is I need to rent it around 2 weeks ahead for availability. Otherwise, service, pricing and trucks are really good.

O'Neill G. 
Rating:
5.0

Customer did not leave a comment.

Rochester Y. 
Rating:
5.0

Customer did not leave a comment.

LUCIO S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

EXELENT PEOPLE

Xiomara P. 
Rating:
5.0

Customer did not leave a comment.

Antonio A. 
Rating:
5.0

Super fast and easy, friendly service at this location

Lindsay M. 
Rating:
5.0

Customer did not leave a comment.

Xiomara P. 
Rating:
5.0

We found a detergente spill on one side of the back of the truck, making it slippy and dangerous to move around.

Francisco P. 
Rating:
1.0

I was redirected to this location from 1000 roundtree. It was a horrible experience at roundtree- steeles was better. Worst customer service ever !

Christina K. 
Rating:
5.0

Customer did not leave a comment.

Mohammad A. 
No reviews have been submitted for this location.

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