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GYULA G
Customer Reviews for Royal Conversions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvements needed, everyone was so help full and they explained everything. It was my 1st time using u-haul and I will definitely use it again. Thank you 👍🏽
Marasinghe MLights were too dim. Couldn’t see. Borderline dangerous. Wipers were old.
TODD DPolite gentlemen. Prompt service. Thank you.
LUCIANA DGood customer service
USMAN EPrefer a full tank and refill it, blessings
Michael LAdam was extremely professional and made the pick up and drop off of the truck very seamless. I will definitely use Royal Conversions for truck rentals and will recommend to friends. Thank you! Alda
ARTHUR OFriendly, thorough, loads of parking, easy access.
DEN VChjjfvbb
VITO Lit is it was good
ABDUL BPerfect service
XIOMARA IExcellent service, on site staff explained everything about the rental. Highly recommend UHaul and this location.
Benjamin VGood people doing a good job
Xiomara PVery friendly staff. Will make your renting a breeze. Also well mannered and kind with a "customers first" attitude. Definitely recommend to others and for sure my go to renting place for the area.
Partha PYou guys are the best. Thanks for your service and I really like this location. Keep it up always
SRKOON BDrop off after hours. no people
Aaron MRoof was leaking from U haul, my entire stuff got soaked in water
priten sFirst time renting a uhaul was great and seamless. No issues. Would gladly do it again at this location.
William OThe vehicle was generally clean, but the steering wheel in particular was very sticky. I needed to where gloves on a hot day
MURRAY LI was having problems with the mobile check in, but the gentlemen at this location helped me get going quickly! Super friendly, and informative!
Brandon SThey charge me 128$. When i returned the truck my receipt it showing 93$ only!!
Janrue Suhaul should hire or contract ppl knows how to deal in a professional way . the office was filthy and stinky the owner of the shop was completely rude and smells like skunk iam totaly regert dealing with such person . Uhaul should take Uhaul rental license from this owner for sure .I dealt many many times with other locations but never experienced this bad bad behavior. I will never go back to this locations my cell number is 416 294 7751
Sam Gthanks
Frank KDon't over book so your clients can get what they ordered not what they didnt
ANTONIO RHassle to return the equipment yourself online when it should be your job, it's your truck. Why should I do your job for you? Hassle, slow, tedious. A $25 fee for you to do your job to check the truck and do the work to sign it in is horrendous when that's what a rental company is supposed to do. Get bent.
Dylon BOwner was knowledgeable and friendly
Quinto ARoyal Conversions is the best location for U-haul rentals. I use there rentals every 2 weeks and never have any problems. Highly recommend.
Troy PReally nice and polite staff. Took their time to explain everything i needed to know about the 9” van i rented. Would highly recommend this location to anyone looking to rent a truck for their move.
FREDERICK RThe service was impeccable, everything was explained in details. Customer service was also 100%. I am more that pleased and will recommend to family and friend!
Sophia SKeep on with the great customer service
ALVIS CBoth Gentlemen at this location Were extremely helpful....had no issues
Valmeeky SThe truck was not in good shape, when you take turn it sound horrible. Indicators not work auto close seems like the equipment was very old. That should be changed for public service . The owner or staff was good and friendly. The only issue was with truck.
Ravi PCounter staff were very friendly and helpful. He made the process painless, especially after I was not able to use your online apps to do a contactless pickup. Your app has PROBLEMS!!! It could geolocate me, although all permissions had been granted and several other geolocation apps were working fine at that location. It was a good thing that I was not picking up outside of that location's business hours or that would have caused me a lot of aggravation. That is the only reason I took 1 star off of the rating.
Colin AJust wanted to give some honest feedback in regards to the U-Haul we had received . It kept shutting of everytime we had to wait at a red light The windshield wipers were not working and need to be changed Overall needed maintenance. The customer service was excellent at this location, and very accommodating.
Keely Severything went smooth . The owner at the location explained all
Chirag PI usually rent from this location, but l was moving from Wasaga beach, Professional and courteous. Cheers Mario Morizio
Mario MUhaul needs to be open / available daily as people need to move daily the stat holidays are best times to move as people off work ...
CHIARA TIf they have cargo van that would be great. Thank u.
SUTHAKARAN EClean the interior, no dash lights, check engine light was on, no heat. Thanks
Michael LSmooth rental. The owners of Royal Conversions were very helpful and professional. Highly recommend this location.
Anthony GGreat crew at this store.
bruce tour first time using online service, good videos and were able to book online with time to spare
Michael LStaff are very friendly and explained everything. Just their office is not well maintained, it’s very dusty but maybe because of the other job they are doing can’t help it. 🤷🏻♀️ Other than that it’s great and will go back and recommend to other people.
LEONARDO AVery good service
Alex DAlways so pleased with the service, very friendly and accommodating. Thank you
MAROUN D*****
AMIR MDidn't really see the location, but I will say the pick up and drop off using the App was not very friendly, I had to call it in both times. Other than that, it was okay.
Amanda K