Make sure shops owners are properly trained. They should know what kind of vehicle they lenting to customer. So they pass on right information. For instance recently I rented a uhaul 15’ truck for 6 hours. Guy specifically asked where would I like to return the truck I said there is place near my house I will return there. When I went there to return they refused to take that truck by saying it is in town vehicle. I was confused what that mean. And why didn’t that guy told me in morning whom rented me truck in first place.
Ravinder T
Customer Reviews for Royalride Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Off site locations don’t work efficiently for other problems that are present. Off site locations can’t fix those problems. They only pass you the truck key. Problems: where were my blankets, my second dolly?
Denise R