More than accommodating to my personal situation.
jeanette S.
Customer Reviews for RS Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location service was good but obtaining the rental and telephonic customer service was horrendous
Jessica L.Friendly
Luis V.We used this location for drop-off.. location was closed so we dropped the keys in a drop box
Steven B.When we arrived to pick up the truck, we realized we were in a complete dead zone. Both myself and my girlfriend couldn't check-in because of this and we had to drive 10min out of the way just to get coverage. She has AT&T and I have Verizon and neither of us had coverage at the location for pick-up. This has caused us to be late by an hour to our moving location and was extremely stressful. I don't believe this location is a good fit for a uhaul pick-up, and I would appreciate if someone reached out to me about a possible refund. Thanks!
Jason N.The uhaul website crashed and was not helpful. Being in rural locations made internet access difficult to aquire
James P.Very nice people working here!
Michael D.*****
Gedalia W.New U-Haul representative, very helpful when I returned the truck. Made the return process very easy and he was a very nice person.
Patrick W.