Customer Reviews for Rustic Trends #2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rustic Trends #2

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Milton H. on

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Great young lady. Very helpful. Easy drop off.

Skip F. on

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Customer did not leave a comment.

Chris W. on

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All is good with equipment and customer service. No need to change anything.

VERLON J. on

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Customer did not leave a comment.

Regina S. on

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The truck that I had reserved wasn't available when it was supposed to be, customer service was rude, so I hope I never need UHaul again! I rode around and found a truck myself sut there till the place open, luckily that truck was available, the person that was super nice and check the truck out to me in no time, definitely recommend finding one-way trucks from renters, their way friendlier!

Raymond E. on

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There were alot of issues with getting a rental after making reservations days before, I was sent to three different locations for a truck. Apparently when it comes to reservations, employees borrowing the trucks trumps reservations. I will probably find other truck companies to deal with in the future, ones that keep customer reservations.

Barney W. on

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No issues as is .

Brandon L. on

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The truck was filthy and smelled like cigarette smoke. It also needed an alignment BAD. I’m sure that affected my gas mileage a lot too. Thanks U-Haul! Not.

Matthew P. on

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Customer did not leave a comment.

Owen P. on

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I wasn't clearly explained everything upfront. Even asked multiple times if I had to fill up the uhual with gas or if I payed for gas and was told no and told multiple times that the $90 was all I was gonna pay but I was charged an extra $100 a day after paying $90 upon picking up the uhual.

Deborah C. on

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Reps were very friendly and helpful

Camille J. on

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John P. on

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The clerk was extremely friendly, and helpful.

Ralph J. on

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Roger C. on

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BART S. on

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Scott T. on

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Dana W. on

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Misti L. on

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I did not receive the appliance handtrucks or blankets I ordered online. When I told the owners of Rustic Trends I received no help resolving this matter. This unconvinced cost me several hours delay in bringing the truck back. I am now being overcharged and uhaul has of yet, one week later to release the hold on my money in my bank. SEVERELY UNHAPPY CUSTOMER !!!!

christie V. on

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they trick people out of there miles. they dont tell you that you can buy more miles instead they OVER CHARGE YOU i will never tell anyone to get a u- haul for this JUNK STORE,!!!!!!!!!!

delano F. on

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Richard M. on

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james P. on

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I found the drop box and parked it. Plenty of room to maneuver that big truck.

RENEE M. on

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Do the moving for them (JUST KIDDING LOL) I WAS PLEASED WITH THE OVERALL SERVICE. THANKS

delton J. on

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steven C. on

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Bad experience. Got called two hours before pick up to tell me the location had no trucks available. I reserved a truck five days prior. Ruined my moving day. WILL NOT use uhaul again.

Robert B. on

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Website and customer service is horrible

Richard L. on

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Steve W. on

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SHANE K. on

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Nice friendly