Really nothing. It was super easy.
Lance R.
Customer Reviews for Rutlader Outpost and RV Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would recommend to anyone renting a uhaul there to keep track of their own mileage because I'm sure I was overcharged but can't prove it because I didn't write down mileage and and what it said myself
tammy S.Very pleasant, friendly and helpful staff. Was a great experience, and I would highly recommend renting from this location.
Timothy B.I usually rent a towable. This time I actually rented a full-size truck and will always do it again
Timothy D.Nothing they did a great job. I would definitely recommend them to all my friends.
Lisa L.Informative, polite, helpful.
Tracy E.I've had iffy experiences with uhaul in the past but the woman who works at this location was so friendly and down to earth and not like fake customer service friendly she was genuine and helpful.
Jamilynn L.Not nothing
Ralph M.Very friendly. And very cooperative with my fluctuating needs during my moving process!
Ellene W.Keep up the great customer service!!
Matthew L.Thank you!
Daneil S.I can't think of anything to improve upon. My experience with UHaul was absolutely excellent on all ends of my moving needs. Friendly, helpful staff. It is no wonder how and why UHaul has been in business for such a long time.
BOBBY Y.Thanks for the survey!
Hyeon M.more variety/selection of vehicles would have been nice but understandable because of the location and size.
Ryan W.This location was great when I had to extend my rental to an additional day due to unforeseen circumstances. They were also great help with backing the trailer up upon return.I highly recommend them.
gayle W.Incredibly easy return.
Jonathan H.This uhaul location is always friendly and fast! They have had what I need each and every time. Wonderful owner and staff and awesome parking lot. I highly recommend.
Matt K.Stop charging outragous prices for one way trips
NOEL F.Very friendly and courteous service.
Donna P.Really nice people.
John T.Nothing
Gerald C.Inform them about cruise control. The previous truck I rented did not have it and made for a very tiring trip. This one had CC which was great...
Douglas T.Great customer service
WAYMON B.Quick service and friendly.
sherry B.Second U-Haul trailer rented through Rutlader Outpost and it's been a great experience both times!
Felicia M.Not a thing - Richard was extremely nice and personable and alot of help ! Talked to a couple other U haul dealers and not even close to being nice or helpful
Jami W.Nothing! Excellent experience and great communication!
Zachary F.The gentleman there was very friendly and helpful! Got me in and out of there super fast! I really appreciate all of his help and would refer this location to anyone! Great experience!
mandy C.Awesome service! Very happy!
Felicia M.Rutlader picked up U-Haul was awesome
Don L.Truck pulls to the right and sounds like it has a bad bearing
Marvin K.Very helpful and friendly people at the Rutlader rental location, could not be better.
Steven P.Very helpful, knowledgeable and friendly service.
John W.Very professional and courteous service!
Harold D.Nothing
Skipper A.Great service!
Brenda M.No improvement needed
Monique W.no improvements - very happy!
Sherry D.Everything went smoothly from pickup to drop off!
nancy C.Only complaint is that no Jack is not available to take trailer off hitch. Very heavy
Jack K.We experienced Exceptional customer service at this location. Friendly and knowledgeable about their service.
Michael W.Friendly knowledgeable staff!
Scot S.Very friendly, clean, helpful. Best renting experience possible.
valerie M.Not a thing! Great customer service, great experience
Gina L.Nothing....Richard was Great
Chandra S.The location was kind of in the middle of nowhere but the man inside was super nice and helpful!
KIMYEN L.Make one way rental from another state more "guaranteed". And one way rental rates equal to local rental rates. Ridiculous to pull a trailer out of state because Colorado would not guarantee a trailer to move my son home.
Kevin G.Everything was great, truck was ready to go, staff went over everything with me quickly and efficiently, check out and check in! Helped me with a few packing ideas and items.
Penolope M.You were an answer to my prayers, a real God send and the lady was wonderful. Order 27452803 dtop off Tomball tx my family has used uhaul for many things and will continue and Ken with uhaul has been a fantastic support link. Very reliable and courteous
Pamela P.