Very nice people
TEX P
Customer Reviews for S And J Moving Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing at this time. Process was quick and simple.
WILLIAM GQuick easy return and drop off.
DEAN COpen earlier in the morning
PETER SIt would be nice if it was open.Maybe an hour or so more earlier in the morning seven a m instead of eight a m
PETER SThe location and lady who helped me at pickup and return was absolutely wonderful. Not related to the location or great experience, but a suggestion for U-Haul in general would be to have some locations offer all trailers for one way rental instead of having the size I rented only be for local moves.
JEFFREY WSadly, I was not able to use this trailer, although I was still charged for it. The website shows it as 6x12 feet. What it doesn’t say is the ramp and gateway are only 4.5 feet wide. I needed at least 5.5 feet to load my sidecar rig. Waste of my time and money. Lot attendant was very nice though.
William BI was given wrong information as to where I could return the trailer.
SCOTT RThis is a great location and the people managing it are awesome. Thank you.
KELLY BBest customer service
MARIA CNot needed!
DARRELL FI returned my rental on Sunday night after the hour and dropped off the key in the indicated box. Then I have not received any email receipt until I got this survey email. I don’t know how much I was charged for this rental.
BINH NAlways helpful, always professional and very understanding. I’ve rented from them numerous times and will continue to do so in the future.
DEAN MExcellent service
george dClose to home. Great service. Very knowledgeable. Thanks. Will rent again soon.
MARIA CLinda was great very helpful
JUNE WWhen dropping off the keys there is no label or sign on the proper mailbox so it can be confusing as to which mailbox to leave the keys in. If you make a mistake they will charge you
JOEY RMy experience was great. Quick and easy.
MARIA CI live close to the location, so i have been going for over 10 plus years. I am a decorater and they are always there for me, from the old owner to the new owner. They will and have gone above for customers.. So i can say i am a faithful and loyal customer
FRANCES Wkeep up good service will always come back
BEA SThe trip from Hollister to Elk Grove, CA was GREAT!!!
RONALD MThx
DANIEL SAlways polite and accommodating
LAWRENCE SVery friendly and helpful.
STANLEY SService was friendly and courteous
JOHN SNew tires needed on trailer
DAVID MFriendly and helpful!
ABELARDO CU-Haul is awesome
ROBERT RKeep doing what you do
DAMON RThis comment is for the return at Manteca.I checked the vehicle out with less than 3/8th of fuel. I couldn't complete the earlier checkout process to note it but thought I would get a break if I explained and showed the earlier picture. Nope, no break. Although it was returned just below (barely) 3/8th, I was still charged an additional $9.
JON RVery good customer service is very important which was great
MOHAMMAD HVery friendly staff. Smooth transaction..
GARY BFrom start to finish, liked everything.
BARYALAI Wkeep a good job
MILLYON GAll was good and easy process. Thank you.
JOSEPHINE LGreat place! Very friendly and helpful! I would recommend this location to anyone needing a U-haul rental or storage unit!
MICHAEL DKeep being great!
LISA Pguy who helped me very professional he knows exactly what he was doing i will always have my service here very good job
JAIME LThe person help me was not very nice.
Esteban VGreat people, great customer service. The owner is very helpful.
KIMBERLY KAlways a pleasure
CHRISTOPHER HChange nothing it's good the way it is.
CARRIE SI recently rented a truck from U-Haul, and I can't say enough good things about my experience! Fadi, the owner, was absolutely amazing. From the moment we walked in, he made the entire process smooth and stress-free. We ran into a situation where we needed to extend our rental, and Fadi was incredibly accommodating. He worked with us to make sure everything went off without a hitch. His professionalism and customer service are top-notch. If you need a rental truck, this is the place to go. Highly recommend!
RASHED RI wish there were extended operational hours(i.e. open earlier, stay open a bit later)
KENNETH SUhaul came to the rescue after Home depot cancelled my reservation the night before. I would recommend uhaul anytime. Thanks for having a fleet of vehicles ready to go.
JIMMY CIt was a 100 degree day and come to find out the A/C did not work spent 3 hrs loading the truck soaking wet and couldn’t get in the truck fast enough only to find out the A/C didn’t work
DANIEL P