Customer Reviews for Safe Keeping Storage LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Safe Keeping Storage LLC
Jeremy B. on
Responsive and helpful front desk.
Lisa J. on
I did not use this location for storage ,I found a better price else where. I also did not get a truck from this location,I used a different uhaul location for the truck rental.
Samantha M. on
Didn't get the services needed
Kim J. on
Very friendly and helpful!!
LATOYA S. on
Everything was secure and clean will recommend to people
LETHA G. on
I was very satisfy with the storage company I will come again if needed.
arshawn h. on
Need more dolly’s
leanna r. on
Very nice although we didn’t get a receipt saying the trailer was dropped off. I called the main office to be sure it was logged in as dropped off and it was, just called for my own peace of mind.
RICHARD H. on
Service staff capable of unhitching a trailer
Mike C. on
In the future it would be a great idea if you inform the customer that the equipment will not be available at the primary location. I had to go to three places to find my Trailer the last place had to stay past close because no one could tell me were I was to get the trailer.
mechella s. on
only negative is (2) charges of 6.95 on my credit card from uhaul, with no explanation.
penny s. on
We dropped the truck off after the store was closed. The U-Haul rep I spoke to at the main Detroit location was very helpful telling me what paperwork to leave, locking up the truck, etc.
fernando a. on
good service
GERALD G. on
I was send from a location in Farmington mi cause they didn't have equipment they said they had one in southfield which had a broken wiring harness so they gave me a smaller trailer which I didn't fit all my stuff in it so I had to throw some of my belongings away not very happy
Ted B. on
Well done
Latasha R. on
Every employee was nice and friendly it was an awesome experience.
. on
He was awesome!!
Brian B. on
We ordered a cargo trailer but upon arrival, they had reserved a utility open trailer for us.
Alexandra R. on
Was a little nervous dropping off the trailer and leaving it after hours especially when I called to confirm they had after hours drop off and was told "Trailer is your responsibility until morning" It ended up being okay and I called to confirm that it was received the following day. Wish there was a better way to have peace of mind about dropping off after hours.
MARIE R. on
The facility to be very clean and the staff friendly and attentive. My only concern is the lighting. Our unit is a bit tucked and lights did not come on automatically. They had to be turned on.