Folks there were very helpful. Process was easy and quick. Great service!Mark R.
Customer Reviews for Saikrupa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Gloria D.
Customer did not leave a comment.Harry B.
Was charged an additional fee after drop off with no explanation as to why.Shelby B.
Bad businessEric C.
Worked well with me on the return. The fine writing on the contract for the return cost me another 20.00 dollars because I didn't read the return time but that was on me. The car trailer pulled very well behind my truck with a Jeep Cherokee on it safely.John F.
The person who helped me was the best person out of about 10 I dealt with in uhaul in the last couple weeks. Very friendly and patient and nice.Juan Carlos S.
Customer did not leave a comment.Karen B.
Service rendered thru gas station not much help in unhooking trailerâ€”do it tourselfJoan A.
Customer did not leave a comment.Terry G.
Customer did not leave a comment.Jim H.
Customer did not leave a comment.Scot V.
I was very pleased with the rental truck it worked perfectly for what I needed to do and got me done 5 hours ahead of what I had planned forEric B.
Customer service was wonderful and both of the gentlemen that I spoke with at pick up and drop off were extremely nice.Melissa R.
Customer did not leave a comment.warren W.
Customer did not leave a comment.warren W.
Customer did not leave a comment.Guilherme K.
Customer did not leave a comment.Daniel G.
I am a single female. The man working there told me that I should have brought a man with me to do this for me. He did not know how to hook up the trailer to my car and let me leave with it just locked on the hitch ball. He did not know to look for a second wire adapter on my car and did not know how to work the chains through the holes on my car to get them hooked up. My car was a 2019 Explorer. It had the correct equipment. I had to have someone hook it up correctly for me before traveling 260 miles.Renade H.
Customer did not leave a comment.James C.
I would recommend having the parking lot and equipment more well kept. Also, train people how to guide customers to get hooked up too trailer. The man who was guiding me to hook up the trailer that I rented, allowed me to hit another trailer not visible form the driver seat. The man stated "no scratch," but when inspected, there was not only a scratch but also a dent and paint chipped off down to the metal.Silvino S.
Very nice and professional service. Low stress checking in and out with lots of smiles.Donna C.
Customer did not leave a comment.Toshia L.
Doing via internet,not my best skill set. Can't you just go to a location and rent?First place I called said reservation must be done over the website first. Sitting in the blazin' sun sweltering heat and humidity tryin' to navigate a website sucked. The place I picked up the tow dolly from couldn't have been more accommodating. They really made it simple and stress free.Roger R.
Customer did not leave a comment.Michael K.
This operator was the exact opposite of the check out location. Helpful and happy to be a help to me. Answered questions without any attitude and was very friendly. I would definitely use this man's location again.Richard H.
Customer did not leave a comment.franklin A.
Person who collected my vehicle didn't know the difference between 5/16 and 5/8 and tried to charge me for 5/8 tank of gas (about $100) when it should have been at 5/16, which i had actually overfilled.Zane O.
Customer did not leave a comment.Lisa O.
Customer did not leave a comment.timia M.
Customer did not leave a comment.Marc B.
Customer did not leave a comment.Eileen C.
There was no key drop box onsite. I had to go into the store give the key to the owner and answer several questions.Robert G.
We did online drop off and were made to wait for the one employee that was working to fold blankets before checking us out.David M.
Customer did not leave a comment.Tom J.
Customer did not leave a comment.Karl H.
An overall terrible experience... Do better!!chad H.
Customer did not leave a comment.Tony J.
The owners were EXTREMELY helpful and friendly.Frederic R.
Customer did not leave a comment.Morgan P.