Customer Reviews for Saks Market Place
(U-Haul Neighborhood Dealer)

Rating:

3.0

I was given the wrong truck and charged for the bigger truck. We used it but I don't understand why I wasn't given what I ordered? I wanted a van and you gave me a 10' truck.

Rating:

3.0

I would have liked to ve advised tgat the puck up would not be at a U-haul facility. The service provider did complete the transaction but was clearly doing this for the first time while consulting with someone on video chat. This is not a reflection on him. But for intercity reservations every monent counts and our pick up was dekayed by over 30 minutes in addition to being from a location further than tge one we had asked for.

Rating:

1.0

Close this location. Tank had not been filled. As we were putting in gas we found out the dolly we ordered was not on the truck We had to go back to get it. It took us an hour and a half just to leave the store. This person was incompetent and should not be renting uhaul from this store.

Rating:

4.0

This experience was rough. I had originally ordered the U-Haul from another place. However, the previous customer did not return the vehicle I needed. They placed my order to Saks. I thought the people were nice. The people helped me get the van. It was a little sandy inside, but, that caused me no issues. Reverse camera was broken. Thankfully, I was driving long before the invention of reverse cameras. Again, no real problem. By the time I returned the vehicle, all of the creepy people in the neighborhood were outside the store. I don’t blame the store. This is our world now. Police I blame. That being said, I think that U-Haul should have a policy that allows customers a secondary drop off point, should the customer be uncomfortable with the initial drop off point. That may not be a big issue in the States. Here in Canada, however, we have no police protection. Just a thought. I still plan to use U-Haul again, in the near future.

Rating:

5.0

Loknadh is very friendly and supportive cashier

Rating:

5.0

Everything you do is great, friendly customer service and understanding. Good job.

Rating:

3.0

We dropped off two dollies after not receiving the order I requested. Then few days later I get a bill saying I didn't return one of the dollies. I wouldn't recommend renting anything from you

Rating:

1.0

It was my first time going thorough u haul and they literally charged me for 14 litres of petrol just for 66km so it was worst. I prefer to use public bus 10 time a day than u haul Even the location I got it from told me it's vaild I paid 107 dollar just forn2 hours and 66 km

Rating:

5.0

Although visually is clean, however, the equipment's driver"s cockpit smells shit which appears not totally cleaned or sanitized.

Rating:

3.0

Get an older guy in there who will do customer service instead of meet with his friends around the counter and outside with all the park cars. I did not feel safe here.