This location is a low end grocery store. When I walked in there was no one manning the counter. I stood there for 5 minutes waiting. Finally someone walked up. He spoke broken English and had no idea what to do about someone dropping off a truck. He called someone on his cell phone to try to figure things out. He took the key and said it was to go. I asked about checking out the truck. He said I was to go. 2 hours later I received a final receipt that included a $60+ charge for refilling the tank. I topped off the tank before drop off. There’s something shady going on here. I contacted customer service to challenge the charge. I and supper disappointed with this experience.
ANTHONY M
Customer Reviews for Salem Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Store agent had trouble with accessing my reservation.
Paul GOnly thing would be. Just the payment charge wasnt right and the time truck rental retune time
Richard A