Customer Reviews for Sally & Assoc Auto Sales Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sally & Assoc Auto Sales Inc

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Karl C.
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Customer did not leave a comment.

Jamie O.
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Customer did not leave a comment.

Greg T.
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The cab smelled so bad we had to have windows down for a 12hr drive. Absolutely terrible this location should not have rented this truck!!!

JULIANNE B.
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Everything was great. They had a truck available, pick up and drop off were super easy. Truck was clean and full gas. The guy at the desk was very helpful and knowledgeable.

Elizabeth A.
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Customer did not leave a comment.

Paul A.
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No improvement needed at this time

Thomas W.
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Nothing. I was very happy with the service

PAUL M.
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Staff was very friendly and willing to work with my time schedule. Will definitely rent from them again.

Sarah D.
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Customer did not leave a comment.

Joseph S.
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Going through the drop off process online was much quicker However the overall experience was great and very convenient. Keep up the good work. Thank you.

AMANDA Y.
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Nothing

MATTHEW M.
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I have rented U-Hauls many times in my life. This location was the cleanest with the nicest people that I have been too. Most U-haul locations seems like an afterthought "oh I can rent U-haul as well" or the people are unfriendly trying to nickel and dime every penny from you. I would go back to this location again.

GARY S.
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Customer did not leave a comment.

DANNY F.
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There was nothing wrong with location, the lights on tow dolly did not work

RICK M.
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Nothing

JERI B.
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Very helpful customer service. Friendly and easy to get and drop off

JERRY D.
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My experience was excellent. I dealt with Craig at the Alliance Ohio location. I had to change my reservation several times. I also had issues with my phone creating an account. Craig went out his way to help me out with these issue and others. Highly recommend doing business at this location.

Diana W.
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Customer did not leave a comment.

Brenda P.
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JESSICA B.
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Website wouldn't work, was given misinformation about ease of pick up. Gas tank was at an odd and hard to replicate level meaning we were charged for fuel we shouldn't have been. Overall cost was way more than expected.

Dennis C.
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Erin R.
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Joe R.
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Very friendly and helpful staff

Merrill C.
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Truck smelled like an ash tray and side windows were smeared, web site was terrible had to contact someone then was left with a feeling of insecurity that the transaction was completed.

Douglas L.
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Customer did not leave a comment.

Ashley F.
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Kimberly W.
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PEGGY Z.
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Check out took too long. Price was way more than I expected!

Elizabeth B.
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Gary S.
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Amy G.
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Douglas D.
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ACACIA P.
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John B.
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The check in was difficult, couldn't find my info, but I did finally get my trailer

mohammad S.
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Customer service was excellent and professional! Truck was smooth but needed a little wheel alignment otherwise it's perfect. Thank you Sally & Assoc ????

Denise A.
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Uhaul was returned w the exact amount of fuel, have receipt from gas station and a picture of gage picking up and returning. Charged $19 and only from 44 miles. Location will not return calls.

Mark F.
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Customer did not leave a comment.

Virgil R.
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Emily K.
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RICKIE M.
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VIRGIL R.
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William P.
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The trailer was a sight for sore eyes. Inside and out was battered with scratches, holes, and dents. Tread on tires was wore smooth and weather checked. Rims rusted. Plastic covering to ground wire split and needs replaced.

CRUZ R.
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Na

Lisa B.
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The inside of the uhaul have something spilt in the cup holder. But where you pack your things in was clean

Adam S.
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Not so confusing

Garry K.
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Nothing it was easy to check in after hours and well lit area

DAVID D.
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Customer did not leave a comment.

Heather M.
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Gary M.
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SALLY S.
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A+

LAURENCE B.
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Customer did not leave a comment.

Christopher S.
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My experience here was outstanding and the personnel was very friendly. I would definitely recommend to a friend!!!!!

Ken V.
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Closed when I dropped off. Signage and key drop easy to find.

DONALD B.
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Customer did not leave a comment.

maggie M.
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Tracy E.
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Kenyon K.
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Eric G.
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Lady that took care of my drop off (alliance), was very friendly and helpful.

JARREN R.
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Customer did not leave a comment.

Pamela H.
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WILLIAM C.
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Nice people,helpful .

christina S.
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sally S.
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Cindy H.
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Brad G.
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Dan F.
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Great customer service! Very professional, friendly and listened to customer

SCOTT R.
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Overall very nice experience. Truck did need fluids checked. Power steering wasn't working very well

John C.
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Customer did not leave a comment.

KENNETH S.
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PEGGY F.
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MIKE P.
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It was a little pricey but otherwise excellent

JEFF S.
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Customer relations very well done appreciate it thank you very much

Jacob A.
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Customer did not leave a comment.

Ron F.
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virgil R.
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TEECKA G.
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Bruce B.
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I've rented trucks from other locations before, but Always use Sally's if they have the size truck I need.

April C.
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Customer did not leave a comment.

Gayle O.
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Customer did not leave a comment.

CHARLES A.
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Diane C.
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Lower the .99 cents a mile and it would be great!

Paul H.
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Customer did not leave a comment.

carmen G.
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Carla W.
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A computer glitch resulted in me spending over an hour in the office GETTING my vehicle.

STEVE W.
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Great new location with very helpful employees.

Carrie F.
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Customer did not leave a comment.

mai S.
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Customer did not leave a comment.

Carol C.
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Michael F.
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Michael F.
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Sally and Bonnie are awesome!

Michael F.
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Customer did not leave a comment.

Jonathon A.
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Customer did not leave a comment.

DANIEL L.
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Customer did not leave a comment.

TIFFANY M.
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Customer did not leave a comment.

Kimberly M.
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We returned the truck with what we thought was the correct amount of gas- they claimed it was returned below where it was and charged us $12 in gas. Sadly I will choose another company to move my son back.

Darrell B.
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Customer did not leave a comment.

William C.
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Customer did not leave a comment.

William S.
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Customer did not leave a comment.

Lakrisha J.
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I went to coutesy auto in alliance ohio it was the worse experience I ended up getting my money tossed over the counter to me....i left there and went to Sally great experience all around I would not ever go or have anyone else go to the first place very unprofessional

Shawn B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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