The service was excellent. Friendly and prompt. The back sliding door on the trailer did not slide well. At one point I thought that we were not going to be able to get it closed (right after we had loaded all of our stuff).
Bob L
Paul Allen Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alliance, OH 44601
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkThe staff was great. Very nice and helpful.
Andrew LNo one was on the premises when we arrived. Was not comfortable leaving the equipment unattended .
John TI went when the place wasn’t open. The key was left under the passenger seat. Not a safe part of town.
Dax DYou guys charged me a $63 fee. The $25 cleaning fee was preposterous. It’s been raining for full of days there’s gonna be mud. We’ve even wiped the mud out with a towel when we were all done. So yeah, there was a little bit of mud. But there was no trash. The cab was nice and clean just like how I got it. I will never use U-Haul again. You guys lost yourself a good customer because of the $63 fee.
PAIGE B