The appliance dolly and blankets I prepaid for were not there. They also did not provide a key for the padlock on the back of the truck. We ended up having to go to a different location and had to purchase blankets, had no dolly, and fortunately they were kind enough to lend a key for the padlock. This location is the worst and they should not be renting out trucks.
Stacey R
Customer Reviews for Sams Discount Tire And Rubber
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A man named Israel helped me. He was very kind, knowledgeable, and professional. He made the entire interaction pleasant and efficient, and I really appreciate that!
Linda L