too far out of any city plus it was closed by 4 pm on Saturday, it was good that it had a drop box, but prefer someone to be thereMARIA H.
Customer Reviews for Sanchez Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.eugene W.
Customer did not leave a comment.Blair T.
Put a larger sign and some lights or something to help find this location in the middle of no where almost and the marker on gps is off as well. Both of those thing made us miss the turn off to the location. There was also alot of candy wrappers and trash in the trailer we rented.Daniel S.
Muddy mess that we had to drive and walk in.Gordon P.
The trailer was out in the mud, I had to physically drag the trailer through the mud 20 feet to even get it where I could hook up to it!! No one was there that could help hook it up for me. I was also told told this pick up location was 14 miles from me and it was 30.Jake H.
I dropped it off 36 hours early and no one helped me. One guy said it was ok for me to drop it off where I did. Then I got a $20 charge for dropping it off. I emailed them back and never heard. Not good business.JOSEPH H.
We appreciated the customer service rep on the phone, who was helpful and apologetic.AMY D.
easy to drop offRyan T.
My initial drop off location was full because it was move-in day in a college town. However, the drop off location was in Lockhart, Texas and there was a cute baby goat there. How fun!!John B.
Customer did not leave a comment.RANDAL R.
Customer did not leave a comment.Laurie H.
Closed early. I called and they would not helpRobert W.
Customer did not leave a comment.KEVIN W.
Customer did not leave a comment.Andrea A.
Customer did not leave a comment.PEYTON D.
Customer did not leave a comment.Serena C.
Customer did not leave a comment.francisco R.
Customer did not leave a comment.Joshua B.
I liked that we were able to pick up the truck when they were closed. They were helpful, but were were given a vehicle that had to be jump started. We had to jump start it every time. That was ridiculous.Christopher G.
Very friendly and fast customer service. I will definitely be back again!Arden G.
Customer did not leave a comment.Chris C.
Although convenient distance from Lockhart, this place has a few needed improvements, terrain was lumpy and muddy, other than that no problem. Thanks.Salvador T.
I dropped off the rental trailer at 6:30 AM, so no one was there--this was expected. The gate was open, and there was enough room in the parking lot to get the trailer parked easily. Good enough for me.Scott H.
Great place to get rentals. People are super nice and really help out! Highly recommend this place !jorge B.