No one checked on us. I have back trouble so I thought I would have to ask for help to disconnect. Fortune trailer is well balanced, so I was able to remove it from my hitch and place it on the ground. Thank God for the return process in the app
EDWARD A
Sanchez Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lockhart, TX 78644
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Business look closed. Needed to download app to check-in unit. It would have been helpful to receive notice or email with check-in instructions. Overall still satisfied and will use again if needed. Thank you
LEON HThe only thing I think needs improvement on is the gas that needs to be put back in. I put gas in the vehicle but by the time I returned it, it was just a little below what it had when I took it. I was charged $30 fuel service fee. Also I had originally paid for the roll dolly but forgot to take it and called them and told them I forgot it if they could just apply to the account when I return. As far as I see on my receipt I was not credited for it. The service from the person was excellent but I just think it was not necessary to charge $30 fuel service fee for it just being a little bit under what it was suppose to be.
Lori JIt was a great experience working with Joselyn. She handled my numerous issues, and everything worked out great. She is knowledgeable, and kind. I would highly recommend their services. The UHaul App was not easy to use. Joselyn did her best to help me use it, but her assistant came through for me when the App did not.
Christine LEverything was done through the app. No personnel were on the premises nor did appear to the facility appear to be open. Do note, I delivered the trailer on a holiday but the the actual U-Hual truck the following day. The contactless option was seamless and I appreciate the step by step process of when returning rentals but for those who prefer on hand support, this was not optional. I highly recommend an option to choose. Other than this, I would continue to use U-Haul for all hauling rentals.
Cierra B