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ABELARDO F
Customer Reviews for S&F Petroleum LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was a piece of junk. Sounded horrible and drove even worse. Was on the highway for not even 10 minutes and concluded that it was too dangerous. Alignment was horrible, shocks were shot and the guy in the store was horrible to work with. The truck also would not let me refill it.
DOMANIC QThere was some trash left in the cab from the previous renter. But other than that it was clean. But the whole do it yourself online just to have to go inside a store and still talk to someone to verify yourself and get a key is pointless. Will just go to actual U haul location.
David SNot a thing
SHANE MClean condition no good
William AN/A
GREGORY BRepresentative Did call me to explain they needed to run a payment which delayed my drop off. I had to call and see why it’s was stating I still had the truck when I didn’t. Just wasn’t professional.
JAZMIA WWe were closer to the U-Haul in West Allis, but they couldn’t guarantee one so we made the switch because we needed to have a guaranteed truck that day we would’ve preferred to stay with our West Allis U-Haul.
Dan IHave clean truck windows.
Debra EAwesome customer service
THELMA BDon't let customers pick the location if you guys are just going to change it at the last minute. Truck was not swept clean and had less than a quarter tank of gas. My entire experience from pick up to drop off was extremely unprofessional on your part. Employee was new to the process and not fully familiar. I blame you guys for poor training.
COLLIN DIn and out with no problems. Fast and efficient service.
EDWARD CNo Uhaul agents at this location, its only a parking / drop off location which was just fine.
Maribel M