Customer Reviews for S&R Boat & RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of S&R Boat & RV Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

John G. on

Rating:

Customer did not leave a comment.

Benjamin D. on

Rating:

Customer did not leave a comment.

Luis A. on

Rating:

Customer did not leave a comment.

William J. on

Rating:

I rented a truck and a trailer. The only issue was the truck was not already hooked to the trailer as promised. However, this was accomplished quickly and in the rain. The truck was the nicest, best truck I've rented from U-Haul. It handled the load and the trailer with a Jeep Cherokee on the trailer very well.

eric m. on

Rating:

Staff was very helpful, very good experience

Kent D. on

Rating:

Customer did not leave a comment.

Lisa A. on

Rating:

Customer did not leave a comment.

Victor G. on

Rating:

Location is not well marked.

ALFONSO H. on

Rating:

Customer did not leave a comment.

phil f. on

Rating:

All was good.

Jeff S. on

Rating:

Customer did not leave a comment.

Ken D. on

Rating:

Great friendly staff..

terry L. on

Rating:

Front rackets needed maintenance or replacing hard to use. Left side fender mount had mounting bolt missing only had robber strap holding it on.

Bradley M. on

Rating:

Customer did not leave a comment.

Jeffrey F. on

Rating:

Customer did not leave a comment.

Eric P. on

Rating:

Customer did not leave a comment.

ESMERALDA C. on

Rating:

Painless and quick drop off.

Arne L. on

Rating:

Even after completing most of the information on the website, I still had to give most of the info at the rental office, negating the "express checkout" that was advertised. U-Haul needs to streamline the process more like Enterprise Rent-a-car so you can input everything and basically just pick up the key and go.

Zacharias S. on

Rating:

I didn’t like that I had to drive to find a rental truck. I was redirected to this site.

Aaron J. on

Rating:

Location is filthy. Unorganized. Systems do not work. Long lines. Inaccurate check out mileage so when I checked in they said final mileage was impossible because checkout mileage was the same. Horrible customer service

Stanley S. on

Rating:

Customer did not leave a comment.

MATTHEW C. on

Rating:

Awesome Staff

Ron S. on

Rating:

Rental was great. No suggestions to add to experience. Thank you.

Michael E. on

Rating:

Keep up the good work.

Danielle S. on

Rating:

Customer did not leave a comment.

Robert W. on

Rating:

Customer did not leave a comment.

Antonio S. on

Rating:

Customer did not leave a comment.

Heriberto M. on

Rating:

Customer did not leave a comment.

TOBIN C. on

Rating:

Customer did not leave a comment.

Lawrence B. on

Rating:

Customer did not leave a comment.

Wes R. on

Rating:

Last time I provided a review I mentioned adding space. I see they’re expanding! Great service and I really appreciate thei friendliness of the staff.

ROBERT J. on

Rating:

This was a top notch experience. They folks were very helpful. I rented a trailer and they pulled it right up to me, connected it to my truck and verified all lights were working, etc. Super friendly and just great to rent from. Will be my first stop should I need another rental.

Holly w. on

Rating:

Customer did not leave a comment.

Tony C. on

Rating:

Customer did not leave a comment.

vicki p. on

Rating:

Customer did not leave a comment.

Patrick D. on

Rating:

Always a great experience renting from this location.

GEORGE A. on

Rating:

Customer did not leave a comment.

susan r. on

Rating:

Customer did not leave a comment.

Petra B. on

Rating:

Truck had severe smoke smell we do not smoke and this made it very uncomfortable driving.

Van J. on

Rating:

Customer did not leave a comment.

Van J. on

Rating:

Customer did not leave a comment.

Van J. on

Rating:

Customer did not leave a comment.

Rogelio D. on

Rating:

Everything was perfect everyone nice and professional

harold d. on

Rating:

Great experience

Kelly V. on

Rating:

Great customer service and hard working field guy someone give him a raise!

Adrianna R. on

Rating:

Customer did not leave a comment.

Karen V. on

Rating:

Excellent experience, thank you for all your help

Karen V. on

Rating:

Very friendly staff. Able to answer all questions

felicia f. on

Rating:

Friendly and fast!

Robin C. on

Rating:

Customer did not leave a comment.

Roberta F. on

Rating:

Customer did not leave a comment.

Jesus V. on

Rating:

Customer did not leave a comment.

Mark B. on

Rating:

Customer did not leave a comment.

Tim S. on

Rating:

Great staff, after hours drop off was easy. No hassles of uploading pictures for confirmation. Loved it

Larry L. on

Rating:

Bryan Pearce, Manager, took care of issues with the 10' truck issues that completely rated customer satisfaction as Excellent

DAVID K. on

Rating:

These folks are great!

Mark O. on

Rating:

Customer did not leave a comment.

Joseph P. on

Rating:

He was initially polite and very helpful. I dropped off my auto transport. He said when I’m done downloading the truck I can bring it back here. I told him that that the storage place would accept the truck. He got rude very fast. He threatened to charge me everyday on the auto transport that the truck was not returned to his location, even though the transport was turned in at his location. He would not consider it turned in unless he got the truck also. I venture to say this is not a legal practice, and gives your company a liability. That is what I mean about fighting between your dealers for business. But I’m very thankful to have had your service to make my move possible. If another of your competitors could get a grip on this type of situation, you could lose business, in my opinion.

Kevin C. on

Rating:

Great customer service and Military Discount!

Lisa H. on

Rating:

I must retract my previous review of this dealer; I had written I would not recommend this dealership because of the misinformation I received and because I felt there was little or no concern for my inconvenience because of it. I went back four days later to rent a trailer(because it was the closest to me). I simply asked to rent the same trailer as before and the gentleman remembered the issue I had previously. He apologized for not taking care of the situation that day; he said he had been distracted and was workig on several issues at once. Again - I did not bring up the issue - he did. He told me the trailer I was renting the second time would be at no charge. He was sincere in his apology and I will recommend his dealership and I will certainly go back anytime I must rent a truck or trailer.

Kelly V. on

Rating:

I've been using S&R for years and they are always helpful, having the right equipment, and people who are knowledgeable!!!

Christina T. on

Rating:

Customer did not leave a comment.

Amanda S. on

Rating:

I was notified last minute after reserving my truck through uhaul website that the location I originally booked at didn’t have the truck in stock. It automatically without asking me rebooked the truck at this location which ended up being out of the way of my pick up or drop off location and ended up costing me an extra 25 dollars that I wasn’t expecting. I wasn’t happy about that. The staff at this location however was friendly and helpful and the location was good, just not a convenient distance. The 1800 uhaul number also gave me the wrong address to location so when I went to drive there the first time I ended up on the complete opposite side of town in traffic. Wasn’t happy with the uhaul website and 1800 uhaul customer service. Absolutely terrible.

IKE M. on

Rating:

Excellent customer service always

Lisa H. on

Rating:

I went in to reserve a truck. I asked how much it would cost - I was told 19.95 a day. I said “wow what a deal”. I was NEVER told there would be an additional $1.09 A MILE! Crazy expensive since I was leaving town. It was suddenly unaffordable. And I was forced to change my plans at the last minute. This was on top of having to wait 15 minutes for anyone to acknowledge me - there was never an apology for the lack of information given when I reserved the truck. The manager said he would lower the rate to .89/mile but it was still way too expensive. They just didn’t seem to care.

Ashley G. on

Rating:

Very friendly staff!

trever m. on

Rating:

Customer did not leave a comment.

Robert K. on

Rating:

Customer did not leave a comment.

Peter B. on

Rating:

Customer did not leave a comment.

Erik C. on

Rating:

Great team. Would do business again. Worked with me to get a rental to fit my needs

Omar A. on

Rating:

Customer did not leave a comment.

Susan M. on

Rating:

We had no problems and location is very convenient to our house. Great customer service at this location.

Michael B. on

Rating:

Customer did not leave a comment.

Mark P. on

Rating:

Very friendly, sharp young staff!

Cary W. on

Rating:

Great customer service, incredibly helpful and friendly.

sam h. on

Rating:

Nothing, keep up the good work

sam h. on

Rating:

Nothing, keep up the good work

Lisa S. on

Rating:

No comments on improvements. All went very well.

Kris K. on

Rating:

Customer did not leave a comment.

ronnie r. on

Rating:

Customer did not leave a comment.

William F. on

Rating:

Customer did not leave a comment.

Stephen A. on

Rating:

Customer did not leave a comment.

Jeffrey S. on

Rating:

Truck had less than 5000 miles and the auto transport was new! Excellent equipment and the guys were extremely helpful. Highly recommend!!!

Aminata F. on

Rating:

A young girl and a young man attended to me. They were polite and knowledgeable. The young man went above and beyond to help me hook the car trailer to my car. Best experience ever!

Kevin M. on

Rating:

Customer did not leave a comment.

Veronica S. on

Rating:

Customer did not leave a comment.

John E. on

Rating:

A/C in truck did not always work, other than that, no issues.

Katherine S. on

Rating:

They were very friendly quick and the hook up was a breeze

April M. on

Rating:

The air conditioning did not work in the truck. My husband suffered through 2 days of above 100 degrees driving it.

peter m. on

Rating:

Customer did not leave a comment.

William F. on

Rating:

Customer did not leave a comment.

Chloe P. on

Rating:

Customer did not leave a comment.

James H. on

Rating:

Customer did not leave a comment.

Jeny M. on

Rating:

Customer did not leave a comment.

Richard W. on

Rating:

Customer did not leave a comment.

Dana D. on

Rating:

Customer did not leave a comment.

Megan C. on

Rating:

Customer did not leave a comment.

ramirro d. on

Rating:

Have signs indicating where your entrance is.

Rob A. on

Rating:

Customer did not leave a comment.

terry L. on

Rating:

If you find something wrong, they fix it asap. Highway construction will start there soon in front of them. It's going to be tough getting in and out.

Mike M. on

Rating:

Customer did not leave a comment.

Mel B. on

Rating:

Easy process. Facility does need an upgrade to the inside of their road.

Chris J. on

Rating:

The staff were awesome.The actual storage unit is not in a good location. I am unable to back my trailer in with a truck due to the condition on the land across from the unit.