Customer Reviews for S&R Boat & RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of S&R Boat & RV Storage

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Braden R. on

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STEVEN C. on

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Price, too expensive.

Chris A. on

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carlos l. on

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carlos r. on

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My experience could not have been improved on. Great, personable customer service.

Nichole L. on

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No Signage, Turn in was small, Entire lot is gravel, Rental CSR from 2 different locations gave me incorrect information.

Erica H. on

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Top notch place with fantastic customer service!

OSCAR M. on

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Vergil S. on

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carlos l. on

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Troy L. on

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David K. on

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Truck front end vibrated

Donald W. on

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these folks are friendly and helpful. This is ,my second time to the lot and everyone is top notch.

Agustin V. on

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Great job. No issues.

Henry B. on

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Site is rough and unpaved but employees and service were great.

James G. on

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Anthony O. on

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Anthony R. on

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Under construction!!

Lance d. on

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I received a 12x6 trailer from this location from Roy Pearce. Numerous times I told him this was a one way and that I needed to drop it off in Houston. He even stated that he can either pick out a couple of places in Houston or I can contact the local place to me and see if they have ample room to return the trailer. I chose the latter. Upon calling this morning to drop off the trailer, I was told by the local area that this was a round trip trailer and that it was scheduled for me to return back to San Antonio! After talking with a couple regional personel, they finally waved the fees that it would take to take it to Houston like I originally requested. I appreciated that it all worked out in the end and that I likely received a better deal than I would have received if Roy Pearce had done his job right, but it was quite the ordeal. I will be returning to UHaul, but not likely to that location and maybe the next time I will get it in writing on where I should be returning it to.

Deborah M. on

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Very helpful customer service; friendly and professional.

Cornelius H. on

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No fuss place, they have things down to a science, drivers license, basic personal info credit card and you are on your way!!! Thanks for the quick service.

Silksheen D. on

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Marilyn L. on

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Fantastic experience

Jeffrey A. on

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DAVID K. on

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It’s like doing business with a friend.

Isabel J. on

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Kevin C. on

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william b. on

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Michael M. on

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Fast service

Rafael B. on

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Travis W. on

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Francisco F. on

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Garrett W. on

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The staff, service and truck were incredible! We felt like valued customers and were only asked to pay for what we used.

David D. on

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Jeffery C. on

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camile v. on

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Please clean inside of cab. Smelled like bo and steering wheel was disgustingly dirty and smelled horrible. Very uncomfortable.

Ayla R. on

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See comments above relative to U-Haul

Chris M. on

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Jaime L. on

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James D. on

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BRIAN S. on

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Rick B. on

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The current location is confusing . I pulled into a business with a u-haul vehicle in the lot and I though it was the office . I then had to go around to get to the proper lot

elizabeth v. on

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There were two employees but only one employee addressing customers. Why can't the "phone employee" also assist with customers?

Steven H. on

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valentin t r. on

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Alan B. on

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Kendra G. on

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Gary B. on

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Prior to driving from San Antonio and picking up the trailer in Dallas, I checked with the with the drop off location. They were extremely helpful and made sure everything was in order. So good to see excellent customer service is still available.

David H. on

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We have been using this location for several years now and have always been pleased with the employees and the equipment.

Harold H. on

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WOLF W. on

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Luis M. on

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Stop charging for milage..! Other than that is perfect...!

Edward G. on

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Michael G. on

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Brian C. on

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Nothing it was perfect

Alex M. on

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Vic E. on

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I used this company twice in the last couple weeks. Very honest and well organized.

Christina S. on

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great friendly service

rudy s. on

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Edward G. on

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Elaine G. on

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Travis R. on

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Wayne S. on

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No greeting. No smile. No thank you. Never got email saying I returned it. That’s twice that happened!

Sheryl F. on

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Philip O. on

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I feel that the service was just simply awesome. It was the best experience I have ever had when renting a truck or vehicle. U-Haul personnel were professional and empathic to my needs. It actually made this move stress free. I would recommend U-Haul to any of my friends, family and associates.

Lanette P. on

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Phil E. on

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Randy M. on

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KEITH H. on

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DAVID K. on

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These guys are great!

Wesley G. on

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Andrew J. on

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Equipment was clean but leaked. We drove thru a single rainstorm and our household good got wet. Mattresses, boxes, couches were all wet.

Mario W. on

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Steve K. on

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Took 45 min. to return a trailer

Matt P. on

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Not a thing! Excellent customer service and rep upgraded me to a different vehicle for same price! Will so business again with this location and recommend to all friends and family

Krishna K. on

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Location, truck condition can be improved a lot

Kristina H. on

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Thanks for being so nice!

Matthew M. on

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Colin S. on

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Roger B. on

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1. The drop off was OK. But again, when we reserved the trailer we indicated we planned to drop at the U-Haul rental just around the corner. Again, we were directed to a location 10 miles away, The location was surrounded by construction; no markings; and considerable confusion. But again, we had to look for the operator; then we had to ask for a receipt.

Dan W. on

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Keith H. on

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Gabriel G. on

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Nicolas M. on

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deanna m. on

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Love the friendly family atmosphere here. I have rented here many times. They are always willing to help you and even stay a few minutes late if they have to. Now that's service!!

WILLIAM M. on

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Rodney W. on

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Melissa S. on

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David K. on

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Dan H. on

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Micheal W. on

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DAVID K. on

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Treat them the same way I am treated. Everyone is friendly and helpful, always. The only problem I ever have is that I end up spending more time there than I plan because I enjoy visiting with them!

Charles G. on

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Robert H. on

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Simply outstanding service

Andrew C. on

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The guy that was there was very helpful and attentive. He hooked up my car to the dolly and made sure I had everything ready.

Roberto V. on

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amanda p. on

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Harvey S. on

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Excellent friendly service by these guys! Highly recommend them!

john g. on

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the site was cluttered and old but the service was great and prompt

Corey B. on

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Mel B. on

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Easy process. Facility does need an upgrade to the inside of their road.

Chris J. on

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The staff were awesome.The actual storage unit is not in a good location. I am unable to back my trailer in with a truck due to the condition on the land across from the unit.