Customer Reviews for S&R Boat & RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of S&R Boat & RV Storage

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leroy r. on

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JOE W. on

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John P. on

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You guys do a great job and have awesome, friendly customer service. Keep up the great work!

Karin D. on

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WILLIAM M. on

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TIMOTHY H. on

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Pick up was great. Drop off location was a little sketchy: nobody was on site when we dropped off at about 2PM Saturday, it was somewhat difficult to find, and there was only 1 piece of equipment on site.

Milton R. on

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Awsome

pam k. on

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WILLIAM G. on

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DARREL K. on

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Kevin J. on

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The refrigerator dolly straps were in pretty bad shape but everything was good.

STEVE C. on

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david d. on

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Darrell M. on

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Manager is great! Easy to work with

Janet H. on

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Jose L. on

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BRIAN W. on

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This is the only location in San Antonio I will use. I drive extra miles to use this location because the staff is always friendly and helpful.

Christopher W. on

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John M. on

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WILLIAM M. on

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kevin lester d. on

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Paperwork was done before I finished backing the trailer up.

Matt L. on

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We had to drop off the rental truck after hours that's why can't give much ratings. I like the convenience and how is it was to do it ourselves.

Rey V. on

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Awesome attendant at the pick and drop off location

shannon j. on

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Fast friendly service and very knowledgeable.

manning g. on

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DWAYNE W. on

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scott l. on

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Great customer service, these guys were great to work with, treated me like I was their best friend, great place to go folks!

Lesley d. on

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The self pick up and drop off was convenient and easy to use. Great service!

Jason M. on

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Maria S. on

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Good service

Jose R. on

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Ronald D. on

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Will get all my rentals from this location

Sara R. on

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adam h. on

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Great customer service

Ronald D. on

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I rent from this location multiple times and every time I get excellent service.

Mark V. on

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Guys were efficient and professional. They were also compassionate and made the move easier during a tough time due to hurricane Harvey. Excellent job and excellent attitude.

kim c. on

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These guys are amazing! Love this location!!

Joseph B. on

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It was closed at my designated return time of 7pm and had to come back again on saturday at 8am to drop. Cost me 2 gallons of gas. Makes me mad, if you are designating a time and location for return you should be open. I was not going to drop a trailer along a super busy highway and not get checked in. I called your 800 number and it took over 45 minutes to answer to determine what to do. The woman on the phone acted like they were doing me a favor by saying I could wake up early on Saturday and waste an hour of my time to drive back there again. She said oh you wont be charged you bet I will not. I did your company a favor and kept your equipment from being stolen and used gas that i could not replace because of the run on gas stations in San Antonio. You should pay me for having to keep it and drive it home and back again so your property was not stolen or at high risk being dropped in a high crime busy area.

Vincent S. on

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James J. on

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Have rented from this location multiple times, people are polite and helpful.

aldo h. on

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I WILL NEVER RENT ANOTHER U-HAUL AGAIN, RENTERS BEWARE OF THIS PARTICULAR LOCATION. THERE WAS SOME CORN KERNELS IN THE BACK AND THEY ASSESSED ME A CLEANING FEE. I TURNED IT IN AT A HUAL LOCATION AND PENALIZED ME. IN THE END WAS WAS SUPPOSED TO BE 29 FOR THE TRUCK PLUS 40 MILES @1.09/MILE, THEY ARE CHARGED ME $308 DOLLARS, CALLED A MANAGER AT THE OFFICE. EXTREMELY RUDE AND CONDESCENDING, HUSTLED ME TO PAY THE FULL AMOUNT OR ELSE. GOT HIM TO LOWER THE AMOUNT TO $140 WHEN IT WAS SUPPOSED TO BE APPROX $85. HE STILL HAS NOT ADJUSTED THE AMOUNT, TALKED TO HIM 5 DAYS AGO. DISGUSTING!!

ROBERT M. on

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Patrick D. on

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ERICK S. on

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Nothing everything was fast smooth and very affordable !

RICHARD L. on

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TEMIKA M. on

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They are the best uhaul company and I would recommend them to anyone

Edgar C. on

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Harry H. on

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Very great customer service!!! If I ever need a uhaul again I will return here !!!

BONNIE R. on

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Exceptional customer service!

Ted C. on

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This was a horrible experience. We took our daughter to school in Baltimore, but stayed in DC. I tried to drop off the trailer in Baltimore, but was told that I would have to pay $200 ext4a. I was further told that I could only drop it off at one location in all of DC. I was never informed of any of this. Words cannot describe how I feel because right because instead of helping my daughter with her room I am spending over 2 hours!!!

DAVID K. on

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These folks are always great to work with.

Joseph A. on

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The staff were very nice and pleasure to do business with. They made you feel like you were friends

GUSTAVO D. on

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barbara c. on

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Location convenient, but lot was a very dusty rocked lot.

JOEL R. on

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JOSEPH C. on

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The owner Brian is amazing!!!

ERNEST P. on

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alfredo p. on

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Great customer service. I rented an auto transporter and didn't have a wire connector, they gave me one for free to make it work. Awesome service thank you.

Brenden R. on

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Clayton F. on

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thalia b. on

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Great customer service. All of the guys that work there are friendly and willing to help.

richard s. on

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Randall R. on

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CARIME A. on

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Keith R. on

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Andy T. on

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ALAN M. on

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I was in and out in 5 minutes with a truck. Fast and easy. Returned it no problem and paid less than they quoted me.

Patrick B. on

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Always had good customer service here.

Steve B. on

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Purple paint on floor from previous user and was not cleaned up before renting the equipment to us. Got paint all over furniture.

BRIAN P. on

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mark h. on

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Keep up the good work! Thank you

Harold R. on

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ANGELO C. on

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These guys are great, reward them please.

Roberrt G. on

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Very friendly and efficient folks.

april m. on

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sam h. on

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ramirro d. on

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Friendly experience

Daniel C. on

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Carlos Q. on

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Excellent service. They made my moving experience real easy. Thanks for not showing up "Keith at last minute movers", I end ed up spending 100 dollars less using Uhaul.

Phil E. on

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Dan C. on

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Jana R. on

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ROMULUS I. on

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MICHAEL M. on

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We are returning customers to this location because of their excellent customer service!! :-)

Joe T. on

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I had rented out 1/2 dozen cover blankets because I thought I would need them while transporting a mattress and box springs in a 10' truck. It turned out that I didn't need them at all, but their management wouldn't refund my money ($5) because "they had to charge me for the renting them out". I never even unwrapped the blankets out of their packaging! If this store's management is going to side with greed rather than common sense then I will never use their services again. Plus the desk clerk gave me a lot of attitude after providing me the news about not being able to refund my money. She just says, " That's just what my management is telling me" and walked off without any form of courtesy whatsoever.. no "sorry for the inconvenience sir" or "have a nice day sir." Pitiful.

Dayna O. on

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DEBBIE G. on

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My experience with S&R boating & RV was great.They went over and above for me after bad experience with stone oak location they were very rude when advising me they do not accept car dolly at there location.I will never use or recommend stone oak location to any one.

FERNANDO R. on

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Michael M. on

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Excellent customer service!! :-)

Vanessa S. on

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Dale W. on

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this location could use more space for after hours drop offs.

Vince W. on

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R P K. on

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Caleb B. on

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Dwight W. on

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great people, excellent service

ANANDA A. on

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Jeremy G. on

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SHEILA B. on

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Train the young lady about customer service, she was very rude both rental experiences! If it weren't for the manager I would never go back.

Francisco G. on

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Seagan B. on

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Know your pricing. They told me it was 30 and now I'm being charged for $150!!!!

Chris J on

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The staff were awesome.The actual storage unit is not in a good location. I am unable to back my trailer in with a truck due to the condition on the land across from the unit.