Customer Reviews for S&R Boat & RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of S&R Boat & RV Storage

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JAVIER H. on

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John L. on

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Multiple problems. First, have you even visited the location? It should not meet your standards! Second, U Haul had accepted a drop-off at Goin Postal on Stone Oak Blvd. But when I got there I was told they cannot accept trailers. So, they referred me to Hardy Oak Storage, another Neighborhood Dealer. When I got there, I learned that they, too, do not accept trailers. Damn! They referred me to S&R.

Shirley B. on

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jimmy g. on

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Bradley S. on

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Myriam R. on

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Zuleika to care of us and we were very impress with her high customer service skills. She was just wonderful , sweet and very professional. Thank you. We will need to rent the truck again on this coming weekend since we did not finish moving yet and we will like for her to take care of us again, it was a pleasure dealing with her. Thank you.

Samuel T. on

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Helpful and friendly.

Kathy M. on

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We left our ski boat in this storage unit for less than 2 months while moving and while it was there an animal ripped up the seats. The manager did nothing to help with repairs. I do not recommend.

Don M. on

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One of the brake lights on the trailer was broken which could have caused me a ticket from a law enforcement officer. Some of the attachments inside the trailer we're broken which could have fastened large objects and prevented them from rolling around if they weren't broken. But we moved everything okay without significant trouble. And the staff was very cordial. thanks UHaul.

Samantha V. on

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Better signage out front. Otherwise, the staff was friendly and helpful.

Brandon H. on

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Tischa D. on

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Arturo S. on

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Jim D. on

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5x8 trailer was perfect and road very well behind my SUV

Michael C. on

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kevin o. on

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Shawn L. on

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Irene E. on

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Loved this location. They are extremely down to earth people, professional and friendly. Would definietly recommend them to anyone.

William K. on

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Charles G. on

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Christopher W. on

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Nice friendly service

Terry K. on

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This place was great! Service was working wonderful and it was all quick and easy!

michael c. on

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michael c. on

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The staff was friendly, but you better signage to alert the driver of your location as it is right off a major HWY via driveway, not off-ramp They forgo to include the auto carriage on my contract (I was charged for the insurance, but they didn't put the carriage on it) so I had to go to 6 different locations in Melbourne to find someone who would take it off!! Several locations refused to because of the contract not listing it!

Christopher P. on

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CRAIG R. on

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Explain the property chain hook-up. The trailer was hitched but was not sure how to unhook and rehook the trailer if need be.

Amin D. on

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Excellent customer service.

BERT H. on

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Pedro C. on

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JORGE P. on

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Anthony M. on

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I was not able to quick checkout with the internet browser, the keys for the truck were inside, so I had to wait for the owner who showed up 10 minutes late on Saturday. Then the passenger side mirror was broke, it just swiveled in the wind when I drove. The owner thought there was a problem when she adjusted the mirror for me.

Octavio S. on

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Juan G. on

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Antonio B. on

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April B. on

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Very friendly service that was flexible in accomodating our neeeds and timeframe.

Miles H. on

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Awesome people helped me out tremendously would recommend to anyone

Betty F. on

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SERGIO M. on

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Staff was very friendly and helpful.

Willliam V. on

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John G. on

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Friendly staff, unpaved rough roads on premise.

Manuel Z. on

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Thomas d. on

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I love this location! They are always very helpful. The last time I was there I had a flat tire on my car and they changed it for me! Great Guys!

Christopher P. on

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Jiangang H. on

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Jaime H. on

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Guillermo g. on

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Fast service and good people work there I was happy with their service equipment very nice

Armando P. on

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Yes

John G. on

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Benjamin D. on

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Luis A. on

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William J. on

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I rented a truck and a trailer. The only issue was the truck was not already hooked to the trailer as promised. However, this was accomplished quickly and in the rain. The truck was the nicest, best truck I've rented from U-Haul. It handled the load and the trailer with a Jeep Cherokee on the trailer very well.

eric m. on

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Staff was very helpful, very good experience

Kent D. on

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Lisa A. on

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Victor G. on

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Location is not well marked.

ALFONSO H. on

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phil f. on

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All was good.

Jeff S. on

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Ken D. on

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Great friendly staff..

terry L. on

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Front rackets needed maintenance or replacing hard to use. Left side fender mount had mounting bolt missing only had robber strap holding it on.

Bradley M. on

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Jeffrey F. on

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Eric P. on

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ESMERALDA C. on

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Painless and quick drop off.

Arne L. on

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Even after completing most of the information on the website, I still had to give most of the info at the rental office, negating the "express checkout" that was advertised. U-Haul needs to streamline the process more like Enterprise Rent-a-car so you can input everything and basically just pick up the key and go.

Zacharias S. on

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I didn’t like that I had to drive to find a rental truck. I was redirected to this site.

Aaron J. on

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Location is filthy. Unorganized. Systems do not work. Long lines. Inaccurate check out mileage so when I checked in they said final mileage was impossible because checkout mileage was the same. Horrible customer service

Stanley S. on

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MATTHEW C. on

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Awesome Staff

Ron S. on

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Rental was great. No suggestions to add to experience. Thank you.

Michael E. on

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Keep up the good work.

Danielle S. on

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Robert W. on

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Antonio S. on

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Heriberto M. on

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TOBIN C. on

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Lawrence B. on

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Wes R. on

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Last time I provided a review I mentioned adding space. I see they’re expanding! Great service and I really appreciate thei friendliness of the staff.

ROBERT J. on

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This was a top notch experience. They folks were very helpful. I rented a trailer and they pulled it right up to me, connected it to my truck and verified all lights were working, etc. Super friendly and just great to rent from. Will be my first stop should I need another rental.

Holly w. on

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Tony C. on

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vicki p. on

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Patrick D. on

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Always a great experience renting from this location.

GEORGE A. on

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susan r. on

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Petra B. on

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Truck had severe smoke smell we do not smoke and this made it very uncomfortable driving.

Van J. on

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Van J. on

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Van J. on

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Rogelio D. on

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Everything was perfect everyone nice and professional

harold d. on

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Great experience

Kelly V. on

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Great customer service and hard working field guy someone give him a raise!

Adrianna R. on

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Karen V. on

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Excellent experience, thank you for all your help

Karen V. on

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Very friendly staff. Able to answer all questions

felicia f. on

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Friendly and fast!

Robin C. on

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Roberta F. on

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Jesus V. on

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Mark B. on

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Tim S. on

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Great staff, after hours drop off was easy. No hassles of uploading pictures for confirmation. Loved it

Larry L. on

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Bryan Pearce, Manager, took care of issues with the 10' truck issues that completely rated customer satisfaction as Excellent

DAVID K. on

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These folks are great!

Mel B. on

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Easy process. Facility does need an upgrade to the inside of their road.

Chris J. on

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The staff were awesome.The actual storage unit is not in a good location. I am unable to back my trailer in with a truck due to the condition on the land across from the unit.