Customer Reviews for S&R Boat & RV Storage
(U-Haul Neighborhood Dealer)

4,334 reviews

25890 US 281 N   San Antonio, TX 78258
(Near Bulverde Rd)

(830) 980-9780

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(830) 980-9780

25890 US 281 N
San Antonio, TX 78258
(Near Bulverde Rd)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brenda H. 
Rating:
5.0

Customer did not leave a comment.

CAROL W. 
Rating:
2.0

Poor customer service. The gentleman was upset because they had stolen keys the night before so he wasn't very nice. We had made a reservation 2 weeks in advance and had asked for a furniture Dolley and blankets which they didn't have and he didn't seem very apologetic about that. He didn't explain anything about the contract or drop off instructions; simply gave us the keys and the paperwork.

Mark W. 
Rating:
2.0

Customer did not leave a comment.

Corey E. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

Max N. 
Rating:
1.0

Front desk girl very rude, laughed at me when I said I wasn't going to be bringing my business back. I was quoted one price and then charged a different price after being told they had over quoted me on the miles “to be safe” at the beginning. Whole ordeal was ridiculous

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
5.0

Friendly service.

ROBERT M. 
Rating:
5.0

Great job!

Tracy F. 
Rating:
5.0

Customer did not leave a comment.

DENE H. 
Rating:
5.0

A couple of signs directing customers where to drop off keys after hours wouldn't hurt but overall this location was great!

Johnathan S. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN G. 
Rating:
5.0

Customer did not leave a comment.

Tyler L. 
Rating:
3.0

I ordered two dozen pads but they only had one dozen. I ended up not needing them so it worked out. The truck ran great though.

Wesley O. 
Rating:
5.0

Customer did not leave a comment.

Jose C. 
Rating:
5.0

I have rented several times and it has always

Ricardo B. 
Rating:
5.0

Customer did not leave a comment.

Winston E. 
Rating:
5.0

Thanks!

Korey B. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO G. 
Rating:
5.0

Customer did not leave a comment.

Peter K. 
Rating:
5.0

Customer did not leave a comment.

Erik M. 
Rating:
5.0

Customer service was excellent

Andre B. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Outstanding service during drop off.

John T. 
Rating:
5.0

Perfect (again) !!

WILLIAM K. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
4.0

Customer did not leave a comment.

RUCHIR S. 
Rating:
5.0

Very helpful people at S&R Boat & RV Storage. They are very customer oriented and go out of their way to make the rental experience easy.

Kent P. 
Rating:
5.0

FAST check out!

MAURICIO J. 
Rating:
5.0

Very good

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

It's not a location issue but a Google map issue. When I had to pick up the uhaul I got good directions but when I had to drop it off I ended up at a hamburger location.

RICARDO B. 
Rating:
1.0

Sales person stated there were no smaller trailers available, after I paid for the larger trailer and headed to pick it up there was multiple smaller trailers in the lot.

Mario H. 
Rating:
3.0

Don't promise an appliance dolly and not have it at rental time. Serious disappointment and crippled my ability to move.

BRUCE M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM J. 
Rating:
5.0

Excellent Customer Service!!!!!

STACY H. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
4.0

Better signs for parking during road construction

FERRAN M. 
Rating:
5.0

Customer did not leave a comment.

Efrain P. 
Rating:
5.0

This location was great and the staff was very friendly!

Alyson L. 
Rating:
5.0

The check in and check out was smooth and quick! Was pleased with it!

Lacy W. 
Rating:
4.0

Customer did not leave a comment.

Jeroen D. 
Rating:
5.0

Staff was very friendly and helpful. Great customer service.

Bobby L. 
Rating:
5.0

Customer did not leave a comment.

William V. 
Rating:
5.0

Customer did not leave a comment.

THOMAS E. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
5.0

Truck stalled and not working properly. Battery died and would stall sometimes when stopped.

Valentin G. 
Rating:
5.0

Customer did not leave a comment.

CIRO G. 
Rating:
5.0

Customer did not leave a comment.

Darrell D. 
Rating:
5.0

Customer did not leave a comment.

William N. 
Rating:
5.0

The only thing I could recommend is that the truck had not been washed when I picked it up. The staff was very friendly and very Helpful.

Matthew P. 
Rating:
5.0

Customer did not leave a comment.

DENISE S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Great job, app works great.

Gregory S. 
Rating:
4.0

The only reason for a star drop was that it wasn't readily clear where I was supposed to drop off the vehicle. I parked it by the front stairway, not blocking any entrances or exits, as that was the location I found the vehicle at pickup.

Joshua L. 
Rating:
5.0

Perfect!

JOSEPH M. 
Rating:
5.0

The best service EVER!!! ⭐️⭐️⭐️⭐️⭐️

Adriana C. 
Rating:
5.0

Customer did not leave a comment.

RENEE H. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

KUDO

JOZAIER D. 
Rating:
5.0

Staff was extremely helpful & courteous.

mark B. 
Rating:
5.0

Nice experience with the cargo van and it made our move very easy!

James B. 
Rating:
5.0

Customer did not leave a comment.

Alfonso B. 
Rating:
5.0

Customer did not leave a comment.

AARON G. 
Rating:
5.0

Customer did not leave a comment.

Ahmed H. 
Rating:
5.0

Customer did not leave a comment.

JENYFER G. 
Rating:
1.0

Let customers know ahead of time what charges they might expect to see beforehand, for example a gas service fee

Mauro L. 
Rating:
5.0

Beat service that I've ever had renting a trailer. Staff was courteous, punctual, and very knowledgeable. Made the rental experience no stress for me.

Rondell M. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Jabbar C. 
Rating:
4.0

My experience renting from this location was handled well by the friendly and experienced employees , I'll be back.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

ZANE G. 
Rating:
5.0

Hell of a job!!

Denny K. 
Rating:
4.0

The young man who took care of me was very helpful.

Randall S. 
Rating:
5.0

Customer did not leave a comment.

DINAH P. 
Rating:
5.0

Customer did not leave a comment.

Claudia C. 
Rating:
5.0

These guys are badass! The Got me exactly what I needed to do my smart move. On top of that they went above and beyond when I lost my cell phone.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Sai M. 
Rating:
5.0

Great staff super friendly and helpful, would definitely recommend this location.

Landon P. 
Rating:
5.0

Customer did not leave a comment.

Ernesto L. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Cab dirty and cup holder broke

BECKY RUTH S. 
Rating:
5.0

Reliable / Great customer service / will always use these guys!

Gary P. 
Rating:
5.0

Great people

Mario P. 
Rating:
5.0

Very professional staff, thanks for your help.

VINCENT F. 
Rating:
5.0

Customer did not leave a comment.

jamie C. 
Rating:
5.0

I originally reserved a trailer at a different location and the day before was told they didn't have one for me. This location was able to step-in and provide a trailer. Return was quick and easy.

ALBERTO T. 
Rating:
3.0

I had a one way trailer reserved on Saturday 11/13/21 from Bourne, TX to Denham Springs, LA. The pick up location in TX did not have the trailer I reserved, so they sent me to another location 30 minutes away, only to find out they did not have one either. The second location located one a couple of miles down the road and I picked it up in Bulverde, TX. gave my info, paid, and was supposed to be sent contract by email, which never came to my inbox. I was told to return trailer to my home city Tuesday 11/16/21. As I was in the office doing paperwork, my wife text me and said Uhaul was going to call me because they found a trailer in Comfort, TX, clear on the other side of town. Poor way of doing business having customers have to maybe have trailer or not.

Jeffrey R. 
Rating:
5.0

Everything went great; just wished i was informed about how to return truck after hours

Abraham T. 
Rating:
4.0

Customer did not leave a comment.

JOHNROGER L. 
Rating:
5.0

Customer did not leave a comment.

BRUCE M. 
Rating:
5.0

Customer did not leave a comment.

JORGE S. 
Rating:
5.0

Customer did not leave a comment.

RICARDO A. 
Rating:
4.0

Customer did not leave a comment.

Roberto V. 
Rating:
3.0

Major road construction out front made for an awful drop off, was not their fault.

Marion-Elizabeth P. 
Rating:
5.0

Customer did not leave a comment.

DON H. 
Rating:
5.0

Nice people

mohammad a.  |  Overall Experience 
No reviews have been submitted for this location.

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