So thankful I was able to â€œone-stop-dropâ€ the truck and AT at Sango Storage! That lady is great! She called and confirmed the drop off a couple days prior and then the day before it was due. I dropped everything off early and she made it super easy!ROBERTDOUGLAS S.
Customer Reviews for Sango Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is a great location and the lady there was super nice! Glad Uhaul figured out how to get all of my equipment to this one location after it was that way originally, then changed.ROBERTDOUGLAS S.
Customer did not leave a comment.JAMES M.
Representative was extra nice it was so refreshing to meet such a genuine soul.NiQuetta J.
Keep up the good workJerry J.
Customer did not leave a comment.SHANNON G.
Customer did not leave a comment.Randy H.
Told me I could leave my uhaul receipt on the dash. Charged me a $25 cleaning fee. Asked if she took it out and she said no. I said well can I come back and get it so I can have my $25 back and she said no because there was trash in the back. I said no there wasn't. Send me a picture. Then she changed her story and said. Well there was a little dirt. I won't be renting there again. Also would appreciate it if she would follow state mandates and wear a mask.Amanda K.
Customer did not leave a comment.Orville G.
Customer did not leave a comment.OCTAVIOUS W.
Customer did not leave a comment.Angela G.
Customer did not leave a comment.William S.
Great experience with the proprietor. Very courteous and helpful. Made me think about becoming a uhaul vendor. Good people.James H.
The drop off facility was excellent the manager was excellent she very polite and Accommodating.Louis W.
Customer did not leave a comment.CLAYTON J.
Customer did not leave a comment.Sherry B.
The customer service at this UHaul location far surpassed any that we have dealt with in the past. We are a Military family and have many moves under our belts! Thank you, thank you!KIRK J.
Nothing, the whole experience was awsome!Terri F.
So polite & friendly! We will definitely be using this location again to finish our move!James B.
EVERYTHING WAS GREAT. DEBBIE AT THE OFFICE IS AWESOME.David F.
Customer did not leave a comment.Jason Y.
Customer did not leave a comment.Timonthy L.
Customer did not leave a comment.William S.
The windshield wipers were tore up, I couldn't see very well when it rained on me while traveling. The location that I picked the uhaul up from, smelled of dog. I wasn't comfortable having a dog bark at me while I'm trying to listen to the employee give me instructions.TIMOTHY O.
Customer did not leave a comment.Chase H.
See the prior commentsChris L.
Unlock gate for after hours drop-off. Have key drop off outside gate not on other side of locked gate. Lucky nobody stole the truck.Monica M.
Storage available at this locationScott P.
Customer did not leave a comment.Robert J.
Customer did not leave a comment.Kevin C.
No improvement needed. Excellent customer service. The truck was clean. The storage unit was clean. The overall look of the facility was clean and well maintained. I have used this U-haul location before and am using it again for the same reasons as above.BEVERLY N.
Great experience.bradley S.
Very polite, clean, well-maintained. Easy to get into and out of.bradley S.
Customer did not leave a comment.Kenny B.
Customer did not leave a comment.Eric G.
Customer did not leave a comment.Nicholas V.
Customer did not leave a comment.David H.
Friendly and helpful staff.Robert V.
Customer did not leave a comment.Victoria C.
Customer did not leave a comment.Frank T.
Customer did not leave a comment.John Arthur M.
Customer did not leave a comment.Anthony F.
Customer did not leave a comment.Timothy T.
Very friendly and thorough.Mark K.
No improvements. Everything was as as advertised and with no issues.Adam J.
Customer did not leave a comment.Jean L.
Was very under standingFreddie E.
Customer did not leave a comment.WILLIAM F.
It was a pleasure working with Donna..Doris T.
Friendly and very accommodating.Jason W.
all goodBen Y.
Customer did not leave a comment.larissa P.
Make sure the vehicle runs properly. The staff was extremely friendly this review has nothing to do with customer service. It was solely on the fact that the 26' truck that I was given needs to be retired. *If the truck ran properly it would be a 5 star location*Stephen F.
Customer did not leave a comment.robert M.
Customer did not leave a comment.Prestigious S.
Customer did not leave a comment.Robbie N.
Customer did not leave a comment.Christopher M.
Have a 10ft truck available.Chris G.
NOTHING DEBBIE WHO IS OVER THAT LOCATION IS GREAT. YOU WON'T FIND ANYONE ANY BETTERDavid F.
Customer did not leave a comment.Rose S.
Second time I have rented a uhaul . I would highly recommend this company.LAURA H.
The lady that waited on us was very friendly. We were in and out in no time. It was very easy to turn our uhaul back in on a Sunday. I'm sure I will be back again. Would highly recommend this company.LAURA H.
I asked for an appliance dolly when I rented the truck. When I picked up the truck, I was told the last dolly had just been rented forcing my son and myself to load a very heavy piece of furniture without the dolly or a ramp. Yes, when we arrived at our destination, we noticed that the truck did not have a ramp making it a little difficult for the two of us to load the truck.Kim S.
Owners were very friendly and helpful.Lynne W.
Always a pleasure to work with. ThanksPerry M.
Customer did not leave a comment.Stacey D.
Customer did not leave a comment.James L.
Mrs Debbie is the best. I have rented two 5x8 trailers, one 26ft truck and a transport trailer.She was courteous and patient with me. During a stressful time she assisted and was willing to help make our move as easy as possible from TN to FL. She even assisted with providing a contact for someone to load our U-Haul. She went above and beyond what she had to do and for that our family is grateful.julian R.
Customer did not leave a comment.Thomas T.
Customer did not leave a comment.James P.
Very fast to accommodate my needs. Very ProfessionalDON B.
Customer did not leave a comment.DOREEN J.
The Sango location was a secondary location as the trailer I had a reservation for had not been returned to the 1st location. The lady there was not very helpful in trying to back me under the trailer tongueCandy E.
Returning the truck was smooth and easy and only took a few minutes. Plenty of parking. ThanksJoseph G.
I was charged a $25 cleaning fee with $3.13 tax on the cleaning fee. The truck was swept out prior to return, pretty sure this is bogus and not very pleased. I will not use this facility again. Jerry J. JunckerJerry J.
Customer did not leave a comment.Laura G.
Customer did not leave a comment.Shelley H.
Very helpfulSteven S.
Customer did not leave a comment.Margaret J.
Customer service was AMAZING!!Jamie G.
Very helpful and freindly.James L.
I was surprised at extra add on fees from original agreementBonnye M.
People there were very nice and accommodating. I highly recommend this location for u-haul needs.Tim W.
Customer did not leave a comment.joseph A.
Customer did not leave a comment.Stephen S.
Great customer service and support. Thank you.Thomas K.
Customer did not leave a comment.derrick H.
Customer did not leave a comment.Randy C.
Customer did not leave a comment.adel S.
Customer did not leave a comment.Thomas C.
Great service! !!jodi P.
I was over charged to my bank account after returning the vehicle I have called and yet to reach somebody at uhaul regarding this. If I am unable to resolve this soon. I will be making a formal complain through jag regarding the uhaul and the overcharge!!Zane H.
Customer did not leave a comment.Janice H.
When I got the truck to the load location, there was about one dozen unfolded blankets, along with a shirt on the back of the truck. Neither of which did we order.Agee G.
The location was conveniently located. However upon arriving for my truck I could not continue my after hours pick up. After working with U-Haul for a hour and a half while sitting in a hot parking lot I finally got transferred to another storage facility in Arizona who immediately saw the issue where they didn't click 24-7 pickup on the reservation. Why the help teller or her manager could not figure this out in a hour and a half still blows my mind!! Then after receiving my truck I realize that the dolly and furniture pads I paid do were not included! So I still have a few appliances my son and I was able to move manually in the garage but had no easy way to transport them into the house!!Kenneth R.
Customer did not leave a comment.thomas W.
Only the best!!PEGGY H.
Customer did not leave a comment.Morris R.
Customer did not leave a comment.Raymond Z.