The whole experience was excellent. The staff was very friendly and helpful. highly recommend this location!
MARK P
Customer Reviews for Sarabha Transport Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A couple of things - while the owner was able to amend the situation - upon arrival, there was no one at the front. When someone came, they couldn’t find the keys. Turns out the owner took the keys home in error. We got access to our truck an hour after our reservation time. The owner had told us we could keep it 2 or 3 hours longer which was helpful but wouldn’t have been necessary if they had properly planned on the first place. The upsetting thing is I had originally booked with a place closer to our house but was called by U-Haul to use this one and told we would get a 50% discount on the mileage used. I wish we had just stuck with our original choice. I don’t recommend this area to anyone.
Maricar VTerrible service I waited 30 minutes for pickup because the office was empty. To make matters worse,they overcharged me for 4 miles. I asked for joint inspection when I returned the truck,but he said it was okay without checking. Watch out for hidden miles charges here
SOOHEUNG KWhen I got to the location where they directed me to go, there was no one there to help us check in and we had to wait a very long time for someone to give us the keys. I would never recommend this to somebody.
Kristen MVery friendly staff and rental procedure was quick
IMAAN SEmployees are friendly and respectful.The U-haul truck was clean.
Sheida HI recommend for all, nice and knowledgeable crew .
mohummad sWrong drop of location.
ERIC BAbsolutely worst service i have used. Guy was an hour late for my pick up and charged me for a whole tank of gas when it was only a quarter when I got it.
Dax MThe drop off procedure was confusing the people weren't clear about what was required. They seemed to just walk around looking for scratches. I luckily found out that I can check it out using the app and did thst afterwards anyway.
NATHAN E