Customer Reviews for Satsuma Trailers LLC
(U-Haul Neighborhood Dealer)

12 reviews

5751 US Hwy 43   Satsuma, AL 36572

(251) 724-4394

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(251) 724-4394

5751 US Hwy 43
Satsuma, AL 36572

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

DENNIS H 
Rating:
4.0

Dropped off after hours

WAYNE S 
Rating:
5.0

Super friendly staff and very informative.

MARY H 
Rating:
3.0

I dropped it off after hours. Your questionnaire should not require an answer about interacting with staff unless a "NA" is provided.

CHARLS D 
Rating:
3.0

Customer did not leave a comment.

Latisha S 
Rating:
4.0

Customer did not leave a comment.

Frank B 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M 
Rating:
5.0

Great customer service

Kevin R 
Rating:
5.0

Very good I hull service and effort rent equipment

Ashokbhai S 
Rating:
2.0

The woman running the location, though nice enough, did not know what she was doing at all, causing us to hurt ourselves attaching a trailer. We also recieved the wrong item (a trailer instead of a dolly) which was too big to pull our car, causing us to be very late moving after which we had to pay an extra like $80 for returning the truck late. It was impossible to exchange the trailer for some reason, and the woman running the location was extremely impatient with us and made it clear we were being inconvenient to her scheduling on a Friday morning. The truck itself was fine, but I wouldn't recommend UHaul and especially not this location to someone else.

Alexis R 
Rating:
4.0

Customer did not leave a comment.

Jason T 
No reviews have been submitted for this location.
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